Lindsay O
6 Jun 2024
We have stayed in several national parks, and knew that accommodations were not going to be fancy. It was great being inside the park, we got a head start on the day before it filled with tourists. The front desk staff were very nice, but we would not stay here again. We did pay extra for a crater view room, that was pretty neat, but you can't see it half the time for the clouds. It is what it is, but just be aware you could pay extra for a view that you will not get to consistently see. There is no air conditioning, not a big deal. It is chilly at night, so you sleep with the windows open. The downside to this is if you get a room by the restaurant, you hear the noise from the restaurant until it shuts down for the night. The walls are also super thin, so you can hear everything in the hotel. At 3am there was a crying baby that sounded to be across the hall that you could hear clear as day. Also, people coming and going throughout the evening and morning, you can hear everything. The inside of the room is very basic and rustic. Carpet is old with zero padding, furniture is old, but the room was clean. There are no televisions, but that didn't bother us as we were exhausted from hiking and just wanted to sleep. They had free coffee in the morning and you got a mimosa at check in, so that was a nice touch, but they charged for the bottle of water they have in the room. For paying almost $400 for 1 night in a VERY basic room, just give me a bottle of water - that was annoying. If we had a second night booked here, we would have cancelled it because of the mattresses. They needed to be replaced YEARS ago and are the worst mattresses I have ever slept on in a hotel/ lodge/ resort. They are old spring mattresses that squeak, are sunk in the middle and you can literally feel the springs. Between being able to hear everything at night and the awful mattress, we did not get much sleep at night. I had very small expectations for this place - be clean and have a comfortable place to sleep. They completely failed on the comfortable part.
Terjemah