Hotel berhampiran 1905 Prince＇s TriumphalArch Clock Tower, Mumbai

si tratta di un albergo a due stelle pertanto le aspettative non potevano essere troppo alte per quanto riguarda l’arredo dell’albergo e delle stanze che sono in effetti molto squallidi. Mai una colazione è stata tanto misera e triste; se anche avessimo voluto integrarla pagando non avremmo potuto ordinare neanche un succo di frutta industriale perché non era disponibile. tuttavia ciò che ci ha colpito di più è stata la scortesia dello staff; mai in un mese trascorso in tante diverse regioni di questo paese abbiamo sperimentato una tale maleducazione e ***canza di rispetto verso il cliente, così lontani dal concetto tipico di accoglienza indiana. Il nostro tour operator ha erroneamente prenotato una notte anziché due, così ci siamo trovati sbattuti fuori dalla camera la mattina del nostro ultimo giorno, proprio quello della ripartenza. senza la minima traccia di panico io ho pensato ad un misunderstanding con il nostro operatore e ho cercato con lui la soluzione nel modo più pacifico possibile, ossia integrando il pagamento per una seconda notte. il proprietario, con una ***canza assoluta di savoir faire ha soltanto urlato come un vero pazzo fin dal primo istante senza nessuna ragione e invece di dirci un semplice e accettabile “mi dispiace, purtroppo non abbiamo altre camere disponibili”, ha continuato a urlare e sembrava divertito. Un’esperienza di sgarbatezza gratuita. Non esiste un motivo per cui scegliere di venire in questo albergo it is a two-star hotel therefore expectations could not be too high as regards the furnishings of the hotel and the rooms which are in fact very shabby. Never has a breakfast been so miserable and sad; even if we had wanted to integrate it by paying we could not have ordered even an industrial fruit juice because it was not available. however what struck us the most was the rudeness of the staff; never in a month spent in so ***y different regions of this country have we experienced such rudeness and lack of respect towards the customer, so far from the typical concept of Indian hospitality. Our tour operator mistakenly booked one night instead of two, so we found ourselves kicked out of the room on the morning of our last day, the very day of departure. without the slightest trace of panic, I thought of a misunderstanding with our operator and sought the solution with him in the most peaceful way possible, that is, integrating the payment for a second night. the owner, with an absolute lack of savoir faire just yelled like a ****** from the very first moment for no reason and instead of telling us a simple and acceptable ”I'm sorry, unfortunately we have no other rooms available”, he continued to yell and seemed amused. A free rudeness experience. There is no reason to choose to come to this hotel

The breakfast which was included was above our expectations and the staff there were very friendly. There was also snacks available in the afternoon which was a nice touch as the food was very good. The location of the hotel was good for the south of Mumbai and only 35 mins from the airport in a car. If you have a lot of activities in the north I would maybe recommend against this hotel as there would be a lot of travelling.The door staff and bell boys were also very polite and would go out of their way to do things for you. Unfortunately the worst part of our experience was the reception staff who gave you the feeling of being a burden. A lot of requests and questions were met with short answers and not much of a smile. Lastly the layout of our room was strange with the bed in the centre of the room and next to the phone on the wall which you would knock off the handle if you moved in the night. Also the room was different to the pictures on the site.

good proximity to lamington road(computer market) and the property is well maintained. Happy hour from 6-8pm at the rooftop bar is very good and view is spectacular. Multiple restaurant option available and staffs are really freindly and helpful, highly recommended.

Been staying at St Regis Mumbai every time we visit Mumbai for work. Location is incredible or in fact the best amongst all the hotels in Mumbai. Great service as usual. We used the business centre services as well as the coffee lounge for meetings… everything was smooth. However may I suggest to tone down the fragrance at the reception? It gets a bit too overbearing after a while :)

I was in the Room Number 2909. The Workers all were very friendly, especially Vivek. He is such a cool guy and we talked a lot. But as I wrote, all workers were very friendly and courteous. The food always was very tasty, the rooms are very comfortable and you can sleep very well on the bed. The Hotel itself has a upscale facility and it was always very clean. Was a pleasure for me to be here. Gladly again Fabi

Everything about my stay at the Taj Tower was incredible. From the impecable service and the location. Making my trip to Mumbai memorable. I would not hesitate to stay here again.

I'm need good

We booked a King One Bedroom Suite with Sea View - Smoking. But during check-in we found out that we were getting a non-smoking room. Not a deal breaker but it would be good for the hotel to keep the room sold out if they cannot offer what is stated. To co****sate they did upgrade us to the 2nd largest room in the hotel with both the sea and city view, which was nice. The hotel room was beautiful and spacious, in general was clean, but the cups and glasses in the room were not clean at all, the same for the breakfast area. The staff was nice and accommodating, room service was fast and they took great care of their guest when it came to serving breakfast. The location of the hotel is one of the best in Mumbai, and the view is gorgeous - the queens necklace. 100% recommend :)

On my annual pilgrimage to Mumbai, India’s beating heart, I try to stay at places that have easy access to my favorite restaurants: 15 minutes by Uber to Masque and Bombay Canteen, 5 minutes to Swathi Snacks, 20 minutes to crab Mecca, Trishna. If you can’t snag a room at a relative’s home, opt for the Shalimar Hotel at Kemp’s Corner. It has become my home away from home. Perfect location, friendly staff, warm and comfortable double rooms, sumptuous suites that include complimentary breakfast at Cafe Kalma on the rooftop. Had one too ***y dirty martinis at Maikada and are too tired to stagger up to the Cafe for tapas at night? Not a problem—room service is available 24/7. My favorites: chilli cheese toast, kathi roll or butter chicken with garlic naan. Finger-lickin’ good.