Hotel berhampiran Bhendi Bazaar, Mumbai

The hotel is one of a kind--with style, elegancy and excellency. The location is definitely the most attractive point. All staff are friendly and polite. The breakfast spread was nice. It was a enjoyable stay.

The hotel was a bit in unhygienic area. The rooms were clean, but were bit small as seen in the photos. Overall it was an okay experience.

Amazing experience. The service and attention to detail live up to the St. Regis brand and reputation. It was crowded but staff remember your name and go out of their way to make every detail of your stay memorable. Abihijit at the Seven Fires restaurant took excellent care of us and was a pleasure to chat with. Chef Taj at Sahib prepared an incredible off the menu meal for us. We used their cars for 2 days and was worth every penny. Having the comfort of their drivers and car to ***euver through this city is priceless. They know the best street food areas, shopping and sights. Trying to do this on our own would have been a *** endeavor. The only peculiarity of this property is the propensity of guests to have breakfast in their pajamas while donning hotel slippers. The the Spa is next level. We did a couples package and it was a welcome experience after a week on the road. Possibly best spa experience we have had and again, incredible service and facility. The value of this hotel is almost laughable given the price. A similar experience in Europe or the States and you are going to pay 4-5x the price. This was a stay we will relish for a longtime. The bar has been set very high by this outstanding property.

si tratta di un albergo a due stelle pertanto le aspettative non potevano essere troppo alte per quanto riguarda l’arredo dell’albergo e delle stanze che sono in effetti molto squallidi. Mai una colazione è stata tanto misera e triste; se anche avessimo voluto integrarla pagando non avremmo potuto ordinare neanche un succo di frutta industriale perché non era disponibile. tuttavia ciò che ci ha colpito di più è stata la scortesia dello staff; mai in un mese trascorso in tante diverse regioni di questo paese abbiamo sperimentato una tale maleducazione e ***canza di rispetto verso il cliente, così lontani dal concetto tipico di accoglienza indiana. Il nostro tour operator ha erroneamente prenotato una notte anziché due, così ci siamo trovati sbattuti fuori dalla camera la mattina del nostro ultimo giorno, proprio quello della ripartenza. senza la minima traccia di panico io ho pensato ad un misunderstanding con il nostro operatore e ho cercato con lui la soluzione nel modo più pacifico possibile, ossia integrando il pagamento per una seconda notte. il proprietario, con una ***canza assoluta di savoir faire ha soltanto urlato come un vero pazzo fin dal primo istante senza nessuna ragione e invece di dirci un semplice e accettabile “mi dispiace, purtroppo non abbiamo altre camere disponibili”, ha continuato a urlare e sembrava divertito. Un’esperienza di sgarbatezza gratuita. Non esiste un motivo per cui scegliere di venire in questo albergo it is a two-star hotel therefore expectations could not be too high as regards the furnishings of the hotel and the rooms which are in fact very shabby. Never has a breakfast been so miserable and sad; even if we had wanted to integrate it by paying we could not have ordered even an industrial fruit juice because it was not available. however what struck us the most was the rudeness of the staff; never in a month spent in so ***y different regions of this country have we experienced such rudeness and lack of respect towards the customer, so far from the typical concept of Indian hospitality. Our tour operator mistakenly booked one night instead of two, so we found ourselves kicked out of the room on the morning of our last day, the very day of departure. without the slightest trace of panic, I thought of a misunderstanding with our operator and sought the solution with him in the most peaceful way possible, that is, integrating the payment for a second night. the owner, with an absolute lack of savoir faire just yelled like a ****** from the very first moment for no reason and instead of telling us a simple and acceptable ”I'm sorry, unfortunately we have no other rooms available”, he continued to yell and seemed amused. A free rudeness experience. There is no reason to choose to come to this hotel

I was in the Room Number 2909. The Workers all were very friendly, especially Vivek. He is such a cool guy and we talked a lot. But as I wrote, all workers were very friendly and courteous. The food always was very tasty, the rooms are very comfortable and you can sleep very well on the bed. The Hotel itself has a upscale facility and it was always very clean. Was a pleasure for me to be here. Gladly again Fabi

We booked a King One Bedroom Suite with Sea View - Smoking. But during check-in we found out that we were getting a non-smoking room. Not a deal breaker but it would be good for the hotel to keep the room sold out if they cannot offer what is stated. To compensate they did upgrade us to the 2nd largest room in the hotel with both the sea and city view, which was nice. The hotel room was beautiful and spacious, in general was clean, but the cups and glasses in the room were not clean at all, the same for the breakfast area. The staff was nice and accommodating, room service was fast and they took great care of their guest when it came to serving breakfast. The location of the hotel is one of the best in Mumbai, and the view is gorgeous - the queens necklace. 100% recommend :)

場所はすばらしい。施設、設備は清潔。スタッフも明るくて丁寧な対応。 場所柄少し騒がしい。近くに食堂もあるしバーもある。

The toilet paper rolls were so slim that we had to ask for extra every day - we were still adjusting to the delicious but spicy local cuisine. A room on the same floor got painted and the hallways smelled as a result. Stains and dust on some walls in the room and bathroom. The hotel restaurant was iffy and empty. There was however an excellent independent restaurant located next to the hotel. Our stay was pleasant and there were no other issues besides the ones mentioned.