The Ambassador, Marine Drive, Mumbai

I’m overwhelmed to have such a good experience The service was excellent Specially tabish he was the one who had guide us so well Will definitely suggest to my friends and family Soon I’ll be visiting at ambassador We had good and peaceful time Thanks for all the services

We were hoisted by family relatives for marriage and booked this good hotel. Location is very superb. Welcome was nice, parking was easily available. Checkin process happened quickly. Rooms are good, Had some quick snacks, good taste. Evening was pleasant & stay was WIP SO HAPPY therefore writing before check in Will check out with sure planning to come again.

It was a one night stay at The Ambassador, Churchgate, Mumbai. My stay was pleasant. The hotel has a nice, old world appearance and is located very well; the well known Marine Drive is just a stone's throw away. The staff are polite, courteous and helpful. The food too is good and the rooms are large and spacious. The only shortcoming from my point of view was that the roof top revolving restaurant which was a major attraction some years ago is closed.

Very good experience this place osm food good drinks good and very good thankyou The ambassador Very good experience this place osm wow osm muje bohot acha laga yaha aake yaha thanks you thank you thankyou me fir jarur aaugi. Waha pe thanks

Explore Mumbai from Ambassdor major attractions are nearby and mazing taxi service will get you at a reasoable price. Excellent food options right outside the hotel

Thoroughly enjoyed our stay here. The ambiance was fabulous and the food was delicious and splendidly prepared and presented by their Head Chef, Mr. Sundeep. We were very well looked after by all the staff. A special word of thanks to Mr. Rahul and Ms. Varsha Sakhale, Sales & Mktg. Manager who went out of her way to make everything perfect for us..

Awesome as in good location. Nice room and all our needs were met. Housekeeping, was the best!. Pity, the revolving Restraunt, was not operating. The buffet breakfast, has to have more selections or more variety. Otherwise, a definite do again.

Great location. Most iconic places and some top notch restaurants are within walking distance. Was here for 4 nights. The food was good but was out done by exemplary restaurants in the immediate neighborhood. Would recommend eating outside, which is what most folks already do. The hotel infrastructure is old. Rooms were clean but could be better. Some up keep is needed by the management in terms of design, furniture, and crockery. Will stay here again.y

I was very disappointed with the stay at Mumbai. We arrived at 1 p.m after a long flight overnight and the check-in process was very smooth. But the room was a bit dirty and then the problems started with hot water. A plumber arrived checked, fiddled and went. 2nd person came tested fiddled, made the bathroom all wet, left it like that and said it's fixed madam. Which I knew was not so I tested before jumping in the shower. Complained, to reception twice. By now it's 4 p.m. We have not eaten anything till then. Then we're told we are changing your room. Nothing happened and speaking to managers he said it be another 45 minutes as the hot water tank is empty as someone left a tap running. Will send hot water in a BUCKET so he did and i had a wash . This has to be the biggest joke of the century. But I gave them time, 5 p.m still no hot water. So asked for a refund and said are vacating the room. At which point the managers said OK let me see and will change room. So he showed me another room and said look water is hot now. So I said let me show you it's not in my room. So the whole party of 4 came to my room and tested, no hot water. Finally accepted issue in my room not tank. By now it's 6 p.m so 5 hrs after arrival he changed room which he could have done at 2 p.m. I have always stayed at Ambassador when visiting Mumbai but not anymore. I didn't prepay a high rate to have a wash in a bucket, which I can do in a cheap guest house . Lost a valued customer due to not understanding customer issues and requirements but most of all lying.