Ulasan Hotel Sahara Star

As a 5 star hotel in Mumbai Hotel sahara star gave high hopes for my upcoming stay, we booked a premium Venus room for one day stay. But this decision of choosing the hotel and room turned out to be the most bad idea of the trip as the Amenities they provide is not up to the mark of a 2 star hotel. They locked A/C at 26 - 27 and guests were literally sweating in rooms. We asked them for a room change they moved us to an another room where maintanence was going on. We couldn't sleep because of the constant knocks and thudding sound from the maintance work that's happening. We won't suggest the hotel to anyone. I feel like cheated after spending so much money for booking a room like that. We complained regarding A/C problem two times and both time technicians came after 30-40 min and they done something in A/C unit and assured that it will work, we asked them to stay for one min to see whether this works but they said they won't wait the problem is resolved. Again the same condition it was not working and after 2-3 hrs of fighting they gave a room that is downgraded but a suite room in an ongoing maintance location. The next day we complained this to guest relation and they said they are helpless and will do a better job next time, this kind of situation in a 5 star hotel is pathetic and irritating. I am attaching proof for the same. See the attached photos.

Bit dated hotel. Location not near any good places but close to the airport. But design of the hotel is fantastic and great facilities such as Gym, Sauna, Swimming pool, several restaurants. Great stay if you want to stay near the airport and want to have some fun before your flight. Would for sure stay here again in the future.

Stay was decent, loved the food and room. Only issue with room services other than that memorable stay.

Was comfortable but the location is good only for travelling next day by air as it is so close walking distance 100 metres from AIRPORT

Quite a lot options and good was great! Service was excellent and rooms were well maintained.

Overall, a reliable, comfortable stay with great hospitality.

It was a fabulous experience with this Hotel. Beautiful tropical garden.

Overall Experience was really good.

Nothing great. Good comfortable but long walks in rhe hotel. Took deposit. Check in takes long.

Very comfortable stay with a good view of the city. The service is top-notch with a great smile on all the staffs' faces. I liked the surprise cake in the room as it was our wedding night.

The A/C wasn’t working at all and the technician was also not able to fix it

Good hotel good service good restaurant

I was in the 6 th floor room the ceiling is a dome with curtains through which light leaks and wakes you up at sunrise. The breakfast was like a mad crazy bazaar, got my order mixed up and forgotten. After that they tried to make amends. Overall will never go back..…

Other than the location nothing is suitable for a business traveller