Pengguna Tetamu
27 September 2023
Room 306, date 27.09, Gucci parfum for men after cleaning service gone. To precise - we were not drunk, our memory is ok and we travel often. So, we know very well what and where we have, something like this happens the first time. More likely cleaner broke it while took away the towels (the parfum was staying close to the dirty towel on the small metal “shelf”) and said nothing. I still want to believe that it was an accident, not a theft. But in any case - it is not normal. We reported it to the reception. And if we don’t get any response from management, I’ll report this incident everywhere in social medias. Educate your staff members to work like humans and to solve incidents if they happen like humans instead of hiding like kids are doing. I feel disgusted. Advise to other travellers - do not leave anything that “costs money” in the room.
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