The Westin Grand Munich

The lobby looks good and new. However, once you entered the room, you smelt the mouldy smell. The carpet is grey and full of stain and bad smell. Need to bring your slippers to avoid your feet touching the carpet.

I seldom give bad reviews to the service staff because no matter in which country the service staff is hard and will face a lot of unfriendly guests. But this time in Westin made me feel very bad. Total three days of breakfast, first day because I went with my dad and I could see well with my baby. The second day dad was too tired to join us. I was the only one to babysit a one year old baby. While I was ordering tea with the waitress, she accidentally knocked over the milk and spilled it all over the table. But the first thing I did was apologize to a lady server and assisted her in cleaning it up. Of course it was not clean as new. When we went back on the third day, an older male waiter came over to chastise us before we even sat down, presumably meaning that he had soiled the dining chairs yesterday and told us to sit in the baby chairs. I stated that there was no problem and apologized again. Surprisingly he shrugged it off and left without bringing me the baby chair and without serving me tea. You can imagine how embarrassed I was. The person who came to enjoy the service was scolded. That wasn't enough. This time I was with my dad and the baby wasn't creating extra trash and I could make sure the table was clean. The way normal polite people would bring it. The man ended up coming back to chant as we were leaving and kept saying we created trash.????? You didn't have a single crumb from your meal? If you don't want to serve customers, you have the option of changing jobs. Several other lady waiters were very friendly. What was a very good impression of the hotel was ruined by this one person. We will be going to Munich often but are not going to choose this hotel again. No one wants to be stared at by a mean person while eating breakfast.

Travelling for euro24 football. Nice hotel

住過最滿意的一次歐洲酒店，在德國🇩🇪舉行歐洲盃期間能保持高質量服務水準，以及較高的性價比，確實是難得。泳池很贊，啤酒酒吧很正，去安聯球場🏟️看歐洲盃很方便，總體很滿意👍

Das Hotel ist in die Jahre gekommen, aber grundsätzlich sehr zufrieden! Preis/Leistung stimmt definitiv. Club Lounge ist gut!

挺好的 環境：很巴伐利亞

標準的Westin酒店，離機場和會展中心都很近，旁邊有地鐵站和電車站，周邊還有一間超市和意大利餐廳，非常方便適合商務。BTW，這間Westin也是達美 阿聯酋航空的住宿酒店

房間比較老 位置在nuebogenhausen,不太適合旅遊。前台小哥帥氣熱情。結帳請避開亞裔女的、她搞不清賬單價格、差點被坑。

Wie immer, ein toller Aufenthalt im Westin Grand in München. Hotel kann ich nur empfehlen.