Hotel 3 Bintang di Muntinlupa

Pet friendly hotel. I love it! We had a super nice stay, thank you Parque for making my bird that happy with my furbaby!

Dengan penginapan di El Rancho Hotel Alabang di Muntinlupa (Alabang), anda akan berada dalam lingkungan 15 minit memandu dari Newport World Resorts dan Newport Performing Arts Theater. Hotel ini berada 17.8 km dari Pusat Beli-belah SM Mall of Asia dan 16 km dari City of Dreams Manila.Hotel ini menawarkan tempat letak kenderaan percuma berhampiran dan kawasan merokok yang ditetapkan.Gunakan Perkhidmatan bilik 24 jam di hotel. Sarapan masakan tempatan disediakan pada setiap hari dari 7:00 hingga 11:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam dan lif. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 56 bilik berhawa dingin yang menampilkan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan selipar. Kemudahan yang disediakan merangkumi telefon dan meja, manakala pengemasan disediakan setiap hari.

I already checked in twice at B Hotel and recently we booked our stay here for our anniversary all I can say is they never disappoint to make us feel welcome ☺️ I must say, it was an absolute delight. We were greeted warmly by the guard, front desk receptionists and housekeeping attendant who were incredibly helpful and attentive throughout our entire stay. The hotel itself was clean, elegant and designed very well and makes me feel like i was staying in a top-tier establishment. My room was spacious and immaculately clean, with a comfortable bed and all the amenities I needed during my stay. I would like to thank Renz who is the room attendant that time for asking me what I need and provide all my requests. I also would like to commend the front desk receptionists madz, tin, pau, and abbi who made sure that our stay is smooth and all our requests was followed. They also offered us shuttle which is on time once we ask for pick up and drop off. Even their concierge TJ if I can remember it right, he’s very kind and on time during our service. Thank you B hotel alabang!!!! We will surely be back ☺️❤️

The Good: 1. Price point - This is an affordable, no frills, simple hotel. 2. Clean room - Being a rather new hotel, the room, bathroom, bed, hallways, etc are still very clean and well maintained. 3. Pleasant staff - People are generally nice and helpful here. 4. Location - Located in Madrigal Business Park, Alabang. Molito is just nearby. The Bad: 1. Basic necessities such as a water kettle, glasses / mugs, basic toiletries are not provided. Not a dealbreaker, but it would be nice to have them all in the room. Neither Good Nor Bad: 1. There aren't that much amenities here, hence hotel was able to drive the prices down. The Verdict: Would love to be back to stay here for future work-related stays, if needed.

Its a bit noisy in the area so I recommend that the hotel management invest in more soundproof curtains. Apart from that the beds and linens are so clean, the breakfast was hearty, and the staff were very kind.

Good place for a short staycation. I really enjoyed my stay. Staff were friendly and courteous. The room was nice and clean. I also enjoyed the amenities like the pool. The location is awesome, Molito Mall is just in front. Few things that could be better. There is only two small elevators servicing the entire building. I can imagine it could cause some issues if the hotel was fully booked, luckily I dont think the hotel was full during our stay. The phone in the room was not working, so it will be harder to contact house keeping or the hotel lobby. They are also serving snacks at the pool area. This might be something new because when I asked their staff what can they recommend, they are not that familiar with the menu items. Overall I still enjoyed my stay and will surely come back.

This was my 3rd stay at the Somerset and it didn't disappoint. In terms of strengths there are a few areas that stand out. 1) Service - The staff are fantastic. Everyone is so kind and helpful. Nothing is too difficult, and I have never encountered anyone whose attitude was less than A+. I was last here 6 years ago and several staff members even remembered me. A special mention to Ross, who is one of the most impressive people I have come across working in a hotel. He is so kind and constantly goes out of his way to improve the experience of the hotel guests. In a place where the standard of service is already so high, it's incredible that he still stands out. The Somerset is so lucky to have him, and I hope that is recognised by management. Also, a special thanks to our housekeeper Ralph. He was so thorough and kept our room spotless throughout our stay. In general, the standard of housekeeping I have had at the Somerset is the best I have experienced. 2) Pool & Gym - The pool is absolutely beautiful. Great place to chill. Infinity style with a good mix of sun and shade. Heaps of sunbeds and days beds. Long enough to do laps if you want and not that busy. The gym is the best I have seen at a hotel. As someone who regularly works out it exceeded my expectations. Most hotel gyms are pretty rubbish, but this one is close to fully equipped. 3) Location - Great spot only 5 minutes' walk from shopping centers and restaurants. No need to take public transport if you stay here. Despite being so central it is pretty calm and quiet, particularly by Manilla standards. 4) Rooms - We stayed in the one bedroom. It was clean, spacious and modern with everything you need for a short-, medium-, or long-term stay. 5) Restaurant - The Onsite restaurant is really good and is actually catered by the chef who operates another very well-known restaurant nearby. We ate here 3 times and found the food both high quality and good value. A big improvement from when I last stayed here 6 years ago. The hotel doesn't have any real weaknesses but there is one opportunity I'd like to highlight that would have brought my experience to the next level. Food Allergy Labelling - I suffer from several food allergies. In western countries most restaurant menus are labelled so people know which food contains different allergens (gluten, dairy, vegan ect). The Philippines in general is terrible for this and having to check and recheck this stuff with restaurant staff is honestly the most stressful part of travelling for me. Considering how many of the hotel's guests are westerners it would be great if the restaurant could add these labels to their menu. Food allergies are very common. It would be easy for the restaurant to do and make a big difference for guests like me. Overall, I had a great stay. Thanks again Somerset Alabang and see you next time.

Good size room and bathroom. Housekeeping service daily but watch out it must take place before 5pm. No big deal once you know. Plenty of towels and amenities Low staffing but they are all friendly and helpful I would return

In terms of service, the receptionist is very kind and accomodating and the staff are very friendly. Before check in, you have to pay security department of P1,000 which was given back to us after check out. The room is only small, it's just bed, a small side table, a TV and a mirror. The floor beyond our bed has no tiles so we don't dare stepping there. You have to ask the receptionist for the TV remote because it's not readily available in the room. In terms of freebies, there's no bathroom supplies or free water or heater so manage your expectations. On our first night, the room smells paint so we had a struggle sleeping but this did not happen again in the succeeding nights. Overall, the experience is good for it's price which is very cheap btw. I'm still satisfied with the Hotel Experience.

The property is clean but lacks a lot of things which we found during our visit as under: 1. The lady all-in-one staff at the property lacks hospitality skills, she speaks to the guests as if they are doing a favor by giving a room to the guest for the tariff they are charging. 2. The property pictures look beautiful but the reality of the surroundings outside the property is sad. The property is good. The property is far from the city centre and transportation is a bit of a challenge. 3. We booked for a single standard but due to oversight we booked the room with a shared toilet upon reaching the property when we realized our mistake we were told that if we needed an attached toilet then we had to upgrade the room by paying additional Php.300 which we agreed but later we realized that the lower end room had TV but this upgraded room is without TV. 3. The property shows a ”Kitchenette: in all rooms and the pictures on the property listing also show cooking utensils, a kettle, and a microwave but we did not find the cooking utensils and we were told that cooking is not allowed in the rooms and we should not use the microwave oven also too much. refer picture. 4. There is no wardrobe in the room. A small clothes rack is provided which can accommodate only two towels weight and anything more than that will damage the rack itself. There is no luggage storage space as mentioned in the listing. 5. No towel hangers or any kind of racks or hooks in the bathroom for clothes and towels. Refer picture. 6. We were provided a pair of slippers of two different colors and different sizes, refer picture. 7. Listing says 24-hour check-in/out but we were told at the property that check-in/out is at 2 p.m. and left before 12 noon. 8. Last point is that the property is very far from the main city center and there is no proper food & beverage facility around the property at least for 5-6 km radius. I wish to inform the property management to take the above comments in a constructive manner and work on them and make changes to the listing and also look at improving upon the points and not take them otherwise and reply as they have done to many comments here in a very unprofessional manner. I have been a hotelier myself for the past 34 years and our first rule always was ” The guest is always right”. However, Thank you Palines Management for accomodating us and providing us with your available services.