DoubleTree by Hilton Fiji - Sonaisali Island

Incredible hotel, fantastic location and super friendly staff. Great location if you’re looking to relax, Fiji time! Gym has everything you could need, cafe, restaurants, entertainment, gym, tennis courts, beach and they offer water sports and activities on campus as well as convenient and easy experiences to book. We even booked a day out and a boat came to the beach inform of our room and picked us up. Amazing place, safe to say we didn’t want to go home.

Where do I begin. Bungalows have a roach problem. Rats have eaten some of the sugar sachets. Bathroom floors are uneven causing the water to pool around the toilet floor. Not forgetting the second drain in the bathroom that overflows and leaks out. Dust mites and bed bugs. Room service forgets to restock towels, milk, tea, coffee and etc, you literally have to call reception 5 or 6 times to even get them to give you things. Beddings and pillows covers are NEVER changed, they are never even washed (our stay was for 5 nights and beddings/pillow covers were never changed). And since the rooms are usually dark the beddings never get to see sun light either. So if your skin is sensitive or you have eczema, be prepared to be itchy. This place is a filth, and to think this is Hilton's standard. Go elsewhere where you presence will be valued.

BEAUTY! Such great service and care. Highly recommended for families, looking for time away. 5 Stars

It was really nice time to enjoy and stay here! The villa is really nice and clean. I could stay without any thinking of insects! You could enjoy whole island! It was really fantastic to use the small boat from hotel to small dock area. The staffs are really nice and friendly to provide the best service. Although it is far away from the port of Denarau, you could stay and eat inside the resort to all. I would recommend this hotel for traveler who wants to stay in resort and relax. The restaurant and bar are nice, and their food was diecious. I would like to visit here once again!

Too dark in a room. Asked for staff 2 times for complimentary slippers and said yes. However never sent them to my room.

buggy issue rooms to far from lobby , not enough buggys to go around

Room is spacious and generally clean and well equipped. Staff are generally quite friendly and smiley, and helpful. The view is nice with a vast ocean view. However there’re a number of points which could have been improved. First, our reservation for the room is for 4 adults. However on the first night we arrived, everything was not prepared for 4 adults (i.e. the towels, toothbrush, slippers, shower and shampoo set, toilet paper, cups). After check-in, we had dinner at the hotel’s beach restaurant, then we took the buggy to the room - by that time it was almost 11PM. We had to call the reception/housekeeping to request for all these insufficient items. Then, next day, after housekeeping, again we were short of towels, shower and shampoo sets and water (which should be replenished right?)

It was our first time coming double tree Hilton. We really enjoyed it. It was not overcrowded like in other hotel in Denarau.

Friendly clean and a fun filled ferry ride