Ulasan Uma Hotel and Residences

What I always look for in a hotel is a comfortable bed. And this is a hotel with a comfortable bed and lots of soft pillows. In the lobby they serve a welcome drink, the cold ginger tea is very refreshing and they provide a cold towel to freshen you up. In the room they also have fresh bread that is given to their guests. All the staff are polite and accommodating. The location is also nice, there are many options to eat.

Arrived late in the hotel. Did not expect anything as we were tired and randomly booked a hotel for the night. Hotel was clean and new, employees were friendly too. Hoping they could keep the standard. Assigned room was on the 2nd floor and has no view. But nevertheless, we were there to rest. Bed and pillows were so comfy. Amenities were complete too. The only problem was the hot shower. We haven’t inform them as we were tired.

非常新和漂亮

𣎴到5星級的級別

Clean and modern design. Staff were courteous and respectful. Facial tissue is not provided in the room unlike other hotels. The room is not sound proof from adjacent rooms as conversations can be overheard.

The hotel was beautiful, the staff was extremely friendly, helpful, and accommodating. The room and bed were comfortable and the AC was perfect. We had the honor of visiting during their soft opening so it was understandable that there were a few kinks. The wifi in the room was great but not in the lobby during breakfast. The breakfast was not buffet since there weren’t enough guests but when the hotel fully opens, it will be. My family booked 2 rooms but they were on separate floors. Our key cards did not let us visit them which I understand is for security purposes but was not convenient as this was a family trip. The staff accommodated by giving us cards for their floor. On our second night, we were able to switch rooms so we were on the same floor. Overall, I would stay here again and highly recommend them as I can’t compliment the wonderful staff enough plus the hotel itself was exceptional.

In soft start up mode, not not fair to judge. Things to improve, but they will get there.

Clean, excellent location, courteous service, value fir money

Very clean and extremely helpful staff.

Great place to stay with great staff

Excellent location