Hotel berhampiran Seisui-ji Temple Kannon-do, Nagono

We have been traveling around the world for the past two years and we have stayed in many hotels. I have never written a bad review of a hotel before. This is the reason I think you should reconsider your reservation at the Mecure hotel and spa. It’s a long review, but I believe it is helpful for future travelers. We have been traveling around Japan for the past three months and we have stayed in numerous hotels in numerous cities. We absolutely love Japan and we have no complaints for any of the other hotels that we have stayed in. However, the Mecure Hotel Resort and Spa does not come close to meeting our expectations. It is the only hotel where no staff greeted us upon arrival to help with luggage. It is the only hotel that didn’t allow us to check in one hour early. Even though we know that there was only a 5-10% occupancy rate (based on the cars in the parking lot), they would not allow us to go to our room at 2 PM. - we had to wait until 3 p.m. They even kept the keys from us and we had to wait in line again to pick them up at 3 PM. One would think that they would have the welcome lounge open for people to wait for their rooms, but it doesn’t open until 3 PM. We had to lock up our luggage in order to keep it there for the hour. It was the only hotel that made us pay for ice. I did get a cup of ice in the lounge (3 cubes), but they told us we couldn’t bring it to our room. They offered us a welcome drink, but they wanted me to access the coupon on my phone on my Accor account yet they had the written coupon right there in front of them. Made no sense! Breakfast is only served from 7 AM until 9:30 AM, with the last orders being taken at 9 AM. For those of us who don’t like to get up early in the morning, that is a detrimental aspect of this hotel. We do a lot of research before we book a room at any hotel. We chose the classic twin room with a sofa bed and the mountain view. It very specifically listed “Mountain View,” and we knew we wanted that view based on our examination of Google maps of the hotel. When we arrived at our room, we looked out to see the parking lot and then the highway, and then about 5 to 7 miles in the distance we saw some mountains (see pictures below). We went downstairs to request a room change to the side that looked at the beautiful mountains and their response was “every room has a Mountain View.” That was not acceptable for us, so we had to push until they moved our room. Interestingly, the room they moved us to had a map of the mountain range that is the view. There was no such mountain map in the other room. We just examined the hotels website, and now none of the rooms have Mountain View listed, except for the junior suite. Our guess is that too many people complained when they were put in the rooms that have a view of the mountains 5 to 7 miles away. The bathroom is very very small. The furniture is adequate at best. The carpets are incredibly dirty. There are stains everywhere in the hallways and in the rooms

My husband and I were here to visit some friends who stayed in the area. The hotel is very near the station, about 3-4mins walk away. It's also a quiet estate but there are still several restaurants nearby, with convenience stores. The hotel also provides free bicycle rentals which was awesome. Free daily breakfast is included; good for saving costs and time to look for your own food. Very helpful and cheerful staff too.

We stayed here for a couple of nights and it was a really clean and comfortable hotel and just a 7 minute walk from Nagano Station, a 7 minute walk to bus stop 23 for the Snow Monkey Park and close to a variety of restaurants and bars. It is also 15/20 minutes to Zenko-Ji which is a beautiful Buddhist temple and well worth visiting. We didn’t have breakfast included during our stay but other guests said that it was really good. Our room was really clean, spacious and comfortable with a firm mattress, a tv, toiletries and a kettle. In reception you can help yourself to teas, coffee and other toiletries for free which was helpful. The staff were really friendly and patient as we don’t speak Japanese. Our room was next to the railway line but the sound proofing was excellent and it was so quiet and we had two good nights of sleep. A comfortable and clean hotel that is conveniently located for exploring Negano.

Hotel is about a 5-10 min walk from Nagano Station. Very convenient. Check in was through a machine with help from the friendly staff. Check out was really quick. The rooms are bigger than we expected and everything we need was there. Bed was comfortable and we slept through well. Plus plus. Overall, it was a good value, good location and comfortable stay for us. Will not hesitate to return.

The location of the hotel is excellent - very close to the Railway Station and under cover all the way. The staff were friendly and very efficient. The breakfast was very good, as were the facilities. Overall, an excellent hotel. Highly recommended.

Lokasinya betul-betul di hadapan Stesen Nagano, jadi ia sangat mudah untuk digunakan. Saya sampai awal, jadi apabila saya pergi ke meja depan untuk meninggalkan bagasi saya, ada bilik yang sedia untuk saya dan saya dibenarkan untuk mendaftar masuk terus!! Bilik itu juga dibersihkan dengan baik dan sangat bersih. Di atas semua, menu sarapan pagi adalah sangat luas sehingga saya fikir saya menginap di rumah penginapan biasa!! Apabila saya pergi ke Nagano, saya ingin menginap di hotel ini lagi.

PRO: - Unbeatable location, at Nagano station. Had tons of restaurants around. Close to Zenkoji temple, some parks and all the massages parlour around. - Car park available - Pretty clean by the bathroom door had some moldy parts - Amazing onsen and there is massage chairs on the same floor, one is in bad shape tho. Also you can find the ice cream - Very friendly staff CONS: - The room is a little small We really enjoyed our stay there. Friendly staff and such a good location. Would probably chose the same again if I’m going around Nagano.

Sotetsu fresco inn Nagano is located just 5 mins walk from Nagano high speed train station. It is easy to visit tourist places like zenkoji temple (walkable distance) and snow monkey park (take tour bus behind train station). There is a sheltered overhead bridge to the hotel. The hotel is also located near many eating places (local and international ones like Starbucks and KFC) and malls (many of them selling local produce). It’s not hard to find places to eat and shop for all meals. The service in the hotel is good too. Staff will greet you the moment you enter the lobby and are quick in responding to your request. The toiletries are placed in the lobby and not in the room. Hence you need to take what you need before going into your room. The room is small and the bed and pillows are soft (does sink in a bit). The window is frosted so you cannot see the outside. You will probably get a decent rest if you are staying just 1 or 2 nights. But for more nights, perhaps the room is a bit too claustrophobic as there is no room to place to place the luggage and any other accessories you may bring along. There are also only a few local channels on TV. It was cold during winter at about 3 degrees. Thankfully the room and shower heater is effective and comfortable. Check-in and out is fast as I just need to insert my room card into the machine. Overall it’s a great experience and you are definitely getting more than the price you paid for.

Is a bit far from JR station around 12 mins walk. And hotel exterior is a bit old fashion. And room layout is a bit strange( hexagonal shape) . Other than that overall is satisfactory, bed very comfortable and big size, staffs are very polite and efficient check in. Amenities is very sufficient and you don’t need to bring any of your own.

I felt this hotel was a breath of fresh air. Super friendly staff, really clean, good food and well located. You get what you pay for but I felt this was really good value for money especially considering other hotels we had stayed at in Japan on our trip