Hotel berhampiran Former Site of Minatokaisho, Nagasaki

Good hotel overall for a pleasant stay. Near all the food options! Good to stay and visit the attractions in Nagasaki. Will reccomend Gunkanjima (see photo)

Room is spacious and bed comfortable. Easy registration and check out. Customer service pretty good. Also location is superb, near eateries and shops, very useful. However, to be frank, we find the car parking a bit stressful because you have to drive into a narrow lift. Well, the hotel is in the middle of the city so car parking space is very limited.

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The Hotel is at good location, all services are excellent. But the booking UX is not good enough, the cleaning service was not explained in details, if it should show ”large enough”, so as to receive the cleaning service correctly, then, the whole service will be perfect.

Hotel New Nagasaki is situated near to Nagasaki JR Station and right beside AMU Plaza. There is a convenience store next to the hotel and a very delicious izakaya and ramen store! The room that we had chosen was very comfortable, clean and we love the amenities! Hotel service staffs are very accomodating. We had a very pleasant and enjoyable stay.

My husband and I wanted to celebrate our wedding anniversary in Nagasaki and we decided to stay at Nagasaki Marriott as hotel was newly opened 3 months ago. The hotel located at a good location, next to bus terminal, train station and easy access to tram so we can just go around the city for sightseeing and cultural experience, but the best part was that hotel is next to a shopping mall where you can find many good restaurants and shops including famous local Nagasaki Castela. Our experience staying at Nagasaki Marriott was beyond our expectations. We were so impressed with how well hotel staff were trained at all areas since hotel just opened not long time ago. We really felt like we stepped into Japanese hospitality for both services and mindset of staff who always pay attention to guests from the entrance of the hotel at ground floor before going up to the lobby check-in with warm welcome and big smiles. Each area we experienced was a wonderful one, breakfast area was well set with variety of foods from local products. We very much appreciated staff working hard in kitchen and also M Lounge was our favorite place to relax and enjoy some dinner served and conversations with the staff. We fell into love with this hotel, not only because the modern designed room but also offered the solutions on how guest could enjoy the room during their stay. But most importantly our experience with staff made our stay such a wonderful and special one. Special thanks to: Mr. Yoshimitsu, Executive Assistant Manager, Mr. Antonio, Guest Experience Manager who made sure guests are well taken care. And thank you for training your staff well. Thank you also to Ms. Soegawa, Mr. Hashimoto, Mr. Bijaya for taking good care of us. Also restaurant staff Ms. Kurihara, Mr. Ishibashi and Mr. Take****a. We are looking forward to come back to your hotel again. Nuchjaree

This hotel is located opposite AMU Plaza Nagasaki and a walking distance from/to Nagasaki station. Due to the peak season, there was not many options to find a good hotel. Frankly speaking, this hotel was a bit old and outdated, but since we only stayed for two nights, we could ignore this matter. Another issue was that the laundry room was packed with people using the machines. They still provided amenities and bottled water in the room. The bed was quite big but not comfy at all. The toilet was pretty tight for a tall person. The front desk staff was friendly and helpful. There is a Family Mart and a Yoshinoya store in the neighbourhood.

Hotel was located right opposite the JR station (accessible via overhead bridge w lifts/escalator) and next to the bus terminal, so its a really good location if you're just stopping by Nagasaki for a night or two. Lawson and Family Mart are just next door. Room was clean and spacious, and service was good too. As of end-May 2024, the facade of the building seemed to be undergoing some renovation but it didn't affect our stay (cleanliness and noise-wise) at all.

Had an excellent stay here for 3 nights. Location is excellent being just across the road from the JR station. I was welcomed from arrival to departure. The room was large and comfortable ad quiet. The breakfast selection was excellent with great staff ( excellent additional benefits for being a HH Diamond member which was greatly appreciated) The executive lounge was excellent with great breakfast offerings, great afternoon snacks and a great evening snack selection ( probably the best selection in a Hilton I have had for years). The fitness centre is great ( did not try the hot baths) and loved the congestion indicator on the tv. The Seven Seas lounge was fantastic for a evening drink before bed with excellent service Nagasaki is a beautiful city to visit and hope to visit and stay at the hilton again soon

2nd visit, anxious to use my “secret trip” Kyushu promotion campaign discount. All as nice as I remember spacious room, bad tv options, activities, Two food options and spa/onsen choices. New was the many foreign staff working on all sectors of the facility Surprisingly non of them spoke English, to me anyway. No greetings, no explanations, no thank you, no nothing I was a ghost as my Japanese travel partner is all they saw and spoke only to her and addressed only her nobody and I mean nobody initiated any attempts to make me feel welcome in English. Very disappointed that this facility has forgotten how to make foreign guests feel welcome (after two years of COVID) japan May have reverted to “gaijin complex” hospitality and has apparently imposed a Japanese only language rule on its foreign staff. How sad in deed.