Hotel dengan Pengambilan dari hotel di Nagoya

Very good location with wet market just next to the hotel and plenty of spa/massage nearby and walking distance to shopping malls (very near BCS mall and just 8-10 min walk to Grand Batam Mall). A2 food court is nearby too. Given its centralized location, grab to various places is fast and cheap. Definitely a plus for its location. Complimentary hotel breakfast is good thou some food is cold, they immediately heat up for you if you asked for it; there is eggs, porridge, lontong and prata station too. For the low price we paid for the room, no complaints. Family suite room is huge! For luxury spa/massage lovers, pls check out Amartha Spa & Massage located at the hotel - be pampered and you will love it! We are very happy with our stay. Will definitely book this hotel again.

Great location. We really loved the character of the hotel. Hotel is full of great art. Just a charming place. Took advantage of the downtown location to walk to dinner, check out a couple of malls and had great time shopping. The rooms were clean, very comfortable, and bed comfort cannot be beat. Service was Top Notch! The staffs were amazing. They went over and beyond to help make our stay enjoyable. A big thank you to Fenti, Sarah and Laura for making our stay a memorable one. Will definitely be back!

Highlight of the hotel is its buffet breakfast which has a great selection in a comfortable setting. The room is clean has everything needed, bed is comfortable. We stayed at 506, a smaller room that’s street facing. Size of the room is fine for an overnight stay. The main challenge we had is noise. Music from the street went past 11pm and the next morning before 6am there is another loud speaker with dance music outside - this went on to about 7.30am. Not sure if this is a regular event though. Location of the hotel has an interesting selection of food stalls/shops. The nearby Nagoya Hill mall isn’t very accessible on foot as roads aren’ designed for pedestrian and pavements have some missing covers for man hole (not fault of this hotel - just that it may be safer to by taxi).

I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻

The hotel is located at a good location, just walking straight will reach Grand Batam Mall. Nearby across the road there are many eateries and Grand Batam Mall further down there is a good seafood restaurant as well. The air conditioner is not too good as there is water dripping that happened twice during the stay. First time the maintenance came and never did anything. 2 round the ppl cleaned the tubing and cleaned up the water that dripped on the floor. Moreover he was very polite and provided an additional floor map for me. Thanks to the 2nd technician. The reception staff are all nice and polite. Buffet average, we ate one day and another day chose to eat out.

The Doors Should be Sounds Proofs. Residential Units Should Be Using Different Lift. Security Reasons. Improve of Breakfast Varieties. Improve Of the Breakfast Tables Surrounding Hygiene As Many HouseFlies 🪰 While Eating. Very Dirty. Staff's Should Be Directly Cleared Away The Plates & Cutleries After Guests Finish Eating. Not Just Hack Cares from it. As The Hotel Guests Needs To Ownself Clear it for The Staff's. As was told Breakfast ends 10:30am daily but past 2 Days when I reached the food court at 9am. Mostly All food items left only the Base Lines. The Porridge conditions was entirely can't consume it cos it's Was so Starchy... The Cutleries never replenish. Only The Door Man on duty at all times to provides great service of having smiling 😃 😊 face for welcoming.

Stay for 2 night in July..(Sat-Mon) with Breakfast Hotel lobby not So big but its long shape..Love the elevator located where hide from FO counter but direct to main access n Lobby. Cons -Even the location is in Nagoya,but its not in central nagoya where u cant find food or city walk easily.(its stil acceptable where u can use transport) -The sink in toilet room Number 8007 is almost clogged,the water from sink bowl dissappear slowly. - Omellete station during Breakfast on 11/7 very slow,I order the omelette 1st before enter the dining area(coz the omelette station is beside lift).After i take my food,wait very long for my omelette to ready.I finish all my breakfast already then the omelette is arrived.very spoils my morning. -Not a walking distance to attractions. Pros. -Good FO,F&B(except mention above),HK and concierge team.They all serve with smile n generous. -The attitude of staf is show how good is indonesia hospitality. -Even the pools not so big and the gym is small.But this is enough for you to relax n enjoy the facilities while see the view of nagoya town. -affordable price hotel room -delicious buffet spread(i really means it). -The lady in black suits (F&B incharge on 10&11/7 is really good.She really makesure all the food is top up and cust have enough food).But i forget her name. -Room is quite good and its concept suitable for couple due to the toilet is glass wall n using only white blinder.(we like it coz we r couple). -They using Presidential suite hotel collection mattress and its really good for me. -i like how simple the minibar and kettle design. -good lightning in room -nice view from room. -Good HK team in cleaning our room when we out to town. -I like when hotel using card scanner in lift to room level,its very secure n privacy. -Love the smells of the lobby n room -its sound proof quite good -And the Air conditioner its really good,well maintain and cools.(we in asean hv very hot temperatures,and good AC is must in hotel). Overall this hotel give u good level in privacy and comfortable stay.Even there is some space need to improve but not its still a good hotel with the good staff. TQ

Nice hotel with a good smell from their lobby to their towel! Really curious what detergent they used for their towels and linens! We try their spa massage too and it’s good. Strategic location too.

1st time coming to Batam booked at year end season which is why we got this area,We were looking to get Ashton but it was fully booked The sink was weird as the water came out WHITE MILKY not sure what’s wrong with it but it smelled as if over chlorinated water. I stayed at Lvl 9 but each nite the PUB’s music could be heard from my room when the PUB is located in Lvl 1,We’re in BCH 2 which looked like the newer building. Breakfast was okay but abit disappointing as not very much of selections. Location wise we’re good as we are walking distance away from A2 Food court and Grand Batam Center Mall.

Great hotel location, easy to go to the mall via level2. Many spa outlets and foot reflexology around within walking distance. Buffet was fantastic with a wide spread of variety. The chef even came to serve us something different as the ones in the menu ran out of stock for the day. The only disappointment is that there are many baby cockroaches 🪳 running around in the room 😫. There was about 5-6 🪳 we killed during our 2n stay there. And itchy after sleeping on the bed.