No.9 Shenghu Road, Tangshan Street, Jiangning District, Nanjing, Jiangsu Province, P. R. China, Jiangning District, Nanjing, Jiangsu, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.7/5
Cemerlang
1741 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.6
Perkhidmatan4.7
Kebersihan4.7
Tapis mengikut:
Atur mengikut:
Semua ulasan(1741)
Ulasan positif(1680)
Ulasan dengan gambar/video(742)
Sarapan pagi yang lazat(222)
Penyambut tetamu yang peramah(209)
Kolam mata air panas yang menenangkan(154)
Sesuai untuk kanak-kanak(144)
Pemandangan taman(110)
Mempunyai ruang permainan untuk kanak-kanak(85)
Ulasan kurang baik(61)
James in Shanghai
Bilik Superior Hot Spring - Pemandangan Halaman (Katil Double)
Menginap pada Jun 2024
Pasangan
15 ulasan
4.7/5
Menakjubkan
Disiarkan pada 21 Jul 2024
We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities.
The room was clean the bed comfortable.
We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time.
We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing.
Overall, we had an excellent stay and would consider returning to this Voco property.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing us and for your support and love for the hotel. The hotel is located in Jiangsu Yuanbo Park, Tangshan National Tourism Resort, Nanjing, adjacent to Yuanbo Commercial Street. The garden style layout of the hotel is connected by corridors and lanes, and the outside is square and contains heaven and earth. The overall design concept is derived from the courtyard in the south of the Yangtze River, with black tiles and white walls and green brick and wood frame, to build a house, a courtyard, a field and an interesting place for guests to live. Thank you very much for your support and recognition of the hotel. The hot water problem you mentioned has attracted the attention of the hotel management team, and will actively complete the rectification. Everything we do is only for each guest to bring a different holiday experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard to prepare for your return at any time. Intercontinental staff will continue to work hard to build outstanding hotels that guests love. 南京园博园voco酒店总经理 Spring Li
Pengguna Tetamu
Bilik Superior - Pemandangan Halaman
Menginap pada Dis 2023
Pasangan
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Dis 2023
Exceeded the expectations! Besides the beautiful location and building, the staff was so kind and available. Me and my girlfriend have been treated so well!!!
I would like to thank in particular our receptionist 卡卡, any questions we had or issue we encountered she tried her best to help us and satisfy our needs. 👍🏻👍🏻
Thank you for your patience and good temper!!
I would also like to thank Vin who helped us with the luggages and brought us water when we were in need! 🙌🏻
Lastly i want to give a big big 👍🏻 to the hotel’s摄影师小姐姐, she’s not only fun to work with but she took some amazing pictures of me and my girlfriend in the hot springs area that will last forever as memories in our hearts 🫶🏻❤️
Will come back for sure in the future if there’s the occasion! 😊
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您選擇下榻住南京園博園voco酒店並給我們留下好評。我們一直以“每時每刻,體驗非凡”作為服務理念,真誠熱心的對待每一位賓客。我們將一如既往的為賓客們提供完美的入住體驗,踐行為賓客提供帶有鮮明品牌特徵的服務,令賓客開心的承諾。期待您與家人的再次入住,體驗暖心的服務小驚喜。南京園博園voco酒店總經理Vincent Chen
mapule malebana
One-Bedroom Suite (Separate Living Room + Private Hot Spring)
Menginap pada Mei 2023
Lain-lain
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Mei 2023
I chose this hotel particularly because it’s dog friendly! Voco Nanjing garden expo is absolutely perfect for someone who wants to have a nice hotel experience with their dog (and enjoy a private hot spring tub), there is a dog sitting facility, the “kids zone” ,you can take your dog there and it’ll be properly taken care of while you enjoy other places where dogs aren’t allowed…Grace was wonderful and patient with my dog, love her! You can also bring your dog to the restaurant, there’s a dog friendly section! Overall, All staff at Voco is friendly and welcoming, will sure be coming back soon.
Terjemah
6/14
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing to stay at the voco Nanjing Garden and leave us with five-star praise. voco has a pet room and pet solitude space for guests. As a member of the family, pets play an important role in the family. As a member of the trip, voco Hotel prepares family rooms and pet items for pet families. Open idyllic scenery and beautiful garden scenic spots are also easy to play. Vincent Chen, General Manager of voco Nanjing Garden
Sophie
Superior Room - Courtyard-View (2 Beds)
Menginap pada Mei 2023
Pasangan
82 ulasan
4.7/5
Menakjubkan
Disiarkan pada 3 Mei 2023
Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.
Terjemah
Pengguna Tetamu
One-Bedroom Suite (Separate Living Room + Private Hot Spring)
Menginap pada Ogo 2022
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Ogo 2022
Very good
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,我們十分感激您對南京園博園voco酒店入住體驗進行的評論!很高興得知您在酒店度過了愉快的時光,我會將您的評論與我們所有員工一起分享,相信您的認可將會成為我們不斷進步,繼續提高服務品質的力量,期待您的再次光臨。南京園博園voco酒店總經理 Vincent Chen
Pengguna Tetamu
Bilik Superior Hot Spring - Pemandangan Halaman (Katil Double)
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您此次旅途中選擇入住南京園博園voco酒店。酒店位於南京湯山國家級旅遊度假區江蘇園博園,毗鄰園區園博商業街。酒店將簡單、靜謐又富有詩意的田園生活融入其中,遠離平日煩擾,盡享空間靜謐,打造温馨愜意又趣味橫生的住宿體驗,因為酒店是度假型酒店共18棟獨立庭院別墅設計、所以客房之間距離較遠,您可以在抵達酒店前電話聯繫前台我們會安排禮賓同事為你將行李送至客房。您的每一次下榻都將感受到我們誠摯的歡迎與重視。南京園博園voco酒店管理層
Pengguna Tetamu
Bilik Superior Hot Spring - Pemandangan Halaman (Katil Double)
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常感謝您選擇我們酒店為孩子慶祝生日,並對別墅佈局、衞生狀況及設施標準提出寶貴意見。對於別墅設計給您帶來的不便及衞生細節上的疏忽,我們深感抱歉在未來的運營中我們會提前告知酒店三卧別墅的構造與佈局,為您以及其他客人減少不必要的疑慮。同時,感謝您的肯定,前台小哥能積極協助您安排電瓶車服務,是我們服務的榮幸。我們將持續提升服務品質與衞生標準,力求達到您的期望。期待未來有機會再次為您服務,為您帶來更加滿意的體驗。南京園博園voco酒店管理層。
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您的入住點評,收穫您的滿意評價令我們十分開心。專業的洲際品質贏得了賓客的屢屢好評,將賓客迎送至目的地亦是標準化服務的項目之一。隨着世界對旅行需求和期望的不斷變化,在IHG,我們通過“洲全”清潔計劃,重新定義酒店的清潔標準,旨在確保您及每一位IHG賓客從入住到離店,全程享有更清潔更安全的住宿體驗。標準升級,安心“洲全”。衷心期待您的再次入住,與我們分享更多美麗時刻。南京園博園voco酒店管理層
Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常感謝您的肯定!很高興聽到您對酒店環境、服務態度以及早餐的豐富與美味給予了高度評價,特別是我們的炒麪、核桃包和咖啡能得到您的青睞,這讓我們倍感榮幸。關於您提到的公共温泉水温問題,我們已注意到並採取措施,確保公共温泉維持46度恆温,為您提供更舒適的泡湯體驗。很遺憾此次未能滿足您換至私湯房的需求,我們深表歉意,並會努力提升客房預訂的靈活性。期待再次為您服務,祝您下次入住時能盡享完美的温泉之旅。感謝您的寶貴意見與支持!南京園博園voco酒店管理層。