voco Nanjing Garden Expo

Ulasan voco Nanjing Garden Expo

voco Nanjing Garden Expo

No.9 Shenghu Road, Tangshan Street, Jiangning District, Nanjing, Jiangsu Province, P. R. China, Jiangning District, Nanjing, Jiangsu, ChinaLihat Butiran Hotel
voco Nanjing Garden Expo
voco Nanjing Garden Expovoco Nanjing Garden Expovoco Nanjing Garden Expo
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1 malam

Ulasan Tetamu

4.7/5
Cemerlang
1741 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.6
Perkhidmatan4.7
Kebersihan4.7
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Semua ulasan(1741)
Ulasan positif(1680)
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Sarapan pagi yang lazat(222)
Penyambut tetamu yang peramah(209)
Kolam mata air panas yang menenangkan(154)
Sesuai untuk kanak-kanak(144)
Pemandangan taman(110)
Mempunyai ruang permainan untuk kanak-kanak(85)
Ulasan kurang baik(61)
James in Shanghai
Bilik Superior Hot Spring - Pemandangan Halaman (Katil Double)
Menginap pada Jun 2024
Pasangan
15 ulasan
4.7/5
Menakjubkan
Disiarkan pada 21 Jul 2024
We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities. The room was clean the bed comfortable. We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time. We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing. Overall, we had an excellent stay and would consider returning to this Voco property.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing us and for your support and love for the hotel. The hotel is located in Jiangsu Yuanbo Park, Tangshan National Tourism Resort, Nanjing, adjacent to Yuanbo Commercial Street. The garden style layout of the hotel is connected by corridors and lanes, and the outside is square and contains heaven and earth. The overall design concept is derived from the courtyard in the south of the Yangtze River, with black tiles and white walls and green brick and wood frame, to build a house, a courtyard, a field and an interesting place for guests to live. Thank you very much for your support and recognition of the hotel. The hot water problem you mentioned has attracted the attention of the hotel management team, and will actively complete the rectification. Everything we do is only for each guest to bring a different holiday experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard to prepare for your return at any time. Intercontinental staff will continue to work hard to build outstanding hotels that guests love. 南京园博园voco酒店总经理 Spring Li
Pengguna Tetamu
Bilik Superior - Pemandangan Halaman
Menginap pada Dis 2023
Pasangan
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Dis 2023
Exceeded the expectations! Besides the beautiful location and building, the staff was so kind and available. Me and my girlfriend have been treated so well!!! I would like to thank in particular our receptionist 卡卡, any questions we had or issue we encountered she tried her best to help us and satisfy our needs. 👍🏻👍🏻 Thank you for your patience and good temper!! I would also like to thank Vin who helped us with the luggages and brought us water when we were in need! 🙌🏻 Lastly i want to give a big big 👍🏻 to the hotel’s摄影师小姐姐, she’s not only fun to work with but she took some amazing pictures of me and my girlfriend in the hot springs area that will last forever as memories in our hearts 🫶🏻❤️ Will come back for sure in the future if there’s the occasion! 😊
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您選擇下榻住南京園博園voco酒店並給我們留下好評。我們一直以“每時每刻,體驗非凡”作為服務理念,真誠熱心的對待每一位賓客。我們將一如既往的為賓客們提供完美的入住體驗,踐行為賓客提供帶有鮮明品牌特徵的服務,令賓客開心的承諾。期待您與家人的再次入住,體驗暖心的服務小驚喜。南京園博園voco酒店總經理Vincent Chen
mapule malebana
One-Bedroom Suite (Separate Living Room + Private Hot Spring)
Menginap pada Mei 2023
Lain-lain
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Mei 2023
I chose this hotel particularly because it’s dog friendly! Voco Nanjing garden expo is absolutely perfect for someone who wants to have a nice hotel experience with their dog (and enjoy a private hot spring tub), there is a dog sitting facility, the “kids zone” ,you can take your dog there and it’ll be properly taken care of while you enjoy other places where dogs aren’t allowed…Grace was wonderful and patient with my dog, love her! You can also bring your dog to the restaurant, there’s a dog friendly section! Overall, All staff at Voco is friendly and welcoming, will sure be coming back soon.
Terjemah
6/14
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing to stay at the voco Nanjing Garden and leave us with five-star praise. voco has a pet room and pet solitude space for guests. As a member of the family, pets play an important role in the family. As a member of the trip, voco Hotel prepares family rooms and pet items for pet families. Open idyllic scenery and beautiful garden scenic spots are also easy to play. Vincent Chen, General Manager of voco Nanjing Garden
Sophie
Superior Room - Courtyard-View (2 Beds)
Menginap pada Mei 2023
Pasangan
82 ulasan
4.7/5
Menakjubkan
Disiarkan pada 3 Mei 2023
Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.
Terjemah
Pengguna Tetamu
One-Bedroom Suite (Separate Living Room + Private Hot Spring)
Menginap pada Ogo 2022
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Ogo 2022
Very good
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,我們十分感激您對南京園博園voco酒店入住體驗進行的評論!很高興得知您在酒店度過了愉快的時光,我會將您的評論與我們所有員工一起分享,相信您的認可將會成為我們不斷進步,繼續提高服務品質的力量,期待您的再次光臨。南京園博園voco酒店總經理 Vincent Chen
Pengguna Tetamu
Bilik Superior Hot Spring - Pemandangan Halaman (Katil Double)
Menginap pada Dis 2024
Keluarga
11 ulasan
4.8/5
Menakjubkan
Disiarkan pada 19 Dis 2024
酒店是非常棒的,服務非常好,前台工作人員非常熱情對小朋友也很好。連續三年冬天都會來。真心希望這個酒店越來越好。提3個小小的意見1:泡池池壁和池底的青苔 會滑2.牆壁上的黴斑3.餐廳換廚師沒有之前的好吃了。之前的味道吃過一整年還會惦記。招牌牛肉麪一百分啊哈哈哈哈
Terjemah
Dongganxianyadandan
Bilik Superior Hot Spring - Pemandangan Halaman (Katil Double)
Menginap pada Dis 2024
Pasangan
3 ulasan
4.5/5
Hebat
Disiarkan pada 8 Dis 2024
房間設施:房間面積不大,但是設施齊全。比較驚喜的是外面庭院的私湯池子,兩個人很寬敞。深秋的時候庭院楓葉紅了,很有意境。房間內洗護用品、高腳杯玻璃杯都有,第一輪minibar也是免費的,適合情侶staycation。但是有兩點必須提一下,一、作為一個主打温泉的房型,拖鞋太離譜了,品質很差並且很臟,洲際下中端的品牌,一千多的價格,起碼的衞生應該保障。二、可能是由於旺季,房間衞生打掃的有點潦草,衞生間還有前面客人留下的頭髮。如果是從IHG官方訂的房間的話,肯定會郵件反映了。 餐飲服務:可能平時用晚餐的客人不多,週六晚上八點多鐘小程序就不能點餐了,而這附近也沒什麼外賣可以點,這點可以改善一下。早餐中規中矩,但還是一個問題,和voco的價格不匹配。不如低一些的亞朵、歡朋,也不如同價位的希爾頓逸林。 停車:酒店自己有地下停車場,車位很充足。電車過來還可以免費充電,這點很棒。但是很多充電樁不能用,需要有耐心等一下。 客房服務:入住前提前和前台説了需要刮鬍刀,但是入住後發現房間依舊沒有,又打電話給前台讓送了過來,速度很快。晚上第二次呼叫前台,要了冰桶和拖鞋,送冰桶的廚房小姐姐很快就來了,但是拖鞋後面就沒有送過來。酒店的服務人員和前台的溝通還是存在一些問題,有待改善。辦理入住的時候前台小姐姐還是很熱情的,離店還送了小禮品。
Terjemah
Fun3Boy
Bilik Superior Hot Spring - Pemandangan Halaman (Katil Double)
Menginap pada Dis 2024
Bisnes
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Dis 2024
環境很安靜,櫃枱服務即時,地下停車場大又免費,房內温控足,另外私湯水温控制範圍穩定 園內自助晚餐與早餐樣式很足夠了,主要是方便 一分錢一分貨,以在國內體驗各大酒店來説,這價格覺得沒毛病,另外所有員工甚至保潔美女遇到任何人都會打招呼,從餐廳經理帶位能看出是替客户着想的角度去安排入場,園內具有寵物友好設施與餐點,體現企業培訓管理用心,服務面向顧客包覆性很強的一家温泉酒店,以上單純個人體驗心得,哥我不是拖😌
Terjemah
Pengguna Tanpa Nama
Superior Room - Courtyard-View (2 beds)
Menginap pada Dis 2024
Melancong bersama rakan
3 ulasan
1.0/5
Disiarkan pada 6 Dis 2024
很難評,大半夜臨時找個酒店,正好路過了voco,尋思在**上刷到過很多次,應該還不錯。好傢伙,前台就一個人,我們辦入住的時候正好有個客人要求免費升房一直在跟前台打電話,我們站着等了十分鐘才能入住。前台説房間熱水衹能洗一個人,第二個人得等等,美名其曰環保酒店。好好好,我住300的都不可能讓我沒24小時不間斷熱水吧,搞笑呢?熱水都是太陽能,你開什麼酒店?還是洲際旗下的,我真服啦。房間裏垃圾桶都是上銹的,沖個馬桶水箱還卡住了,沖水響了五分鐘,忍不了了上手去修。要不是已經凌晨了,真的很想退錢換酒店誰懂啊!!潤膚用品能不能換個體面點兒的包裝,一進洗手間跟進了澡堂子似的,這真的是900一晚麼???你去搶劫比來酒店來的快點,我住500的快捷酒店也不能這樣吧
Terjemah
Pengguna Tetamu
One-Bedroom Suite (Separate Living Room + Private Hot Spring)
Menginap pada Nov 2024
Keluarga
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 3 Dis 2024
私湯温泉很大,這是我住過的最大的私湯温泉房間,總體服務不錯,硬件簡潔舒適時尚,體現了VOCO的品牌特點。可以改進的地方:1、綠植維護不夠精細,許多地方野蠻生長。2、許多功能區已經停用,比如公共温泉和咖啡室。3、停車場和大堂距離遠,如有大行李,就不太方便。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您此次旅途中選擇入住南京園博園voco酒店。酒店位於南京湯山國家級旅遊度假區江蘇園博園,毗鄰園區園博商業街。酒店將簡單、靜謐又富有詩意的田園生活融入其中,遠離平日煩擾,盡享空間靜謐,打造温馨愜意又趣味橫生的住宿體驗,因為酒店是度假型酒店共18棟獨立庭院別墅設計、所以客房之間距離較遠,您可以在抵達酒店前電話聯繫前台我們會安排禮賓同事為你將行李送至客房。您的每一次下榻都將感受到我們誠摯的歡迎與重視。南京園博園voco酒店管理層
Pengguna Tetamu
Bilik Superior Hot Spring - Pemandangan Halaman (Katil Double)
Menginap pada Dis 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Dis 2024
星期天入住,人不多,每個房間都有相對比較封閉的空間,很安靜。房間進去的時候很整潔,就是衝著私湯來的,環境很不錯,晚上空調開了,還是會冷,凌晨給前台打電話,他們立馬派人把被子送來了。
Terjemah
Heibaihui-Emily
Suite Vila - 3 Bilik Tidur
Menginap pada Nov 2024
Keluarga
8 ulasan
4.1/5
Sangat Baik
Disiarkan pada 3 Dis 2024
給孩子過生日,訂的三卧別墅,竟然不是一個大門進入,泡私湯還要單獨進入一間卧室,從卧室穿到後院,不合理。衞生打掃不是很好很多落葉還有很多衞生細節都不到位,前台和餐廳都稍顯簡陋不達五星標準。不過前台小哥服務還不錯,因為我們有孩子去園博園,小哥積極幫我們叫酒店電瓶車送到門口,這點還是不錯的。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常感謝您選擇我們酒店為孩子慶祝生日,並對別墅佈局、衞生狀況及設施標準提出寶貴意見。對於別墅設計給您帶來的不便及衞生細節上的疏忽,我們深感抱歉在未來的運營中我們會提前告知酒店三卧別墅的構造與佈局,為您以及其他客人減少不必要的疑慮。同時,感謝您的肯定,前台小哥能積極協助您安排電瓶車服務,是我們服務的榮幸。我們將持續提升服務品質與衞生標準,力求達到您的期望。期待未來有機會再次為您服務,為您帶來更加滿意的體驗。南京園博園voco酒店管理層。
WangbuledeL
Superior Room - Courtyard-View (Double bed)
Menginap pada Dis 2024
Keluarga
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Dis 2024
酒店很棒很有感覺,前廳的劉經理給我們介紹了很多遊玩路線,服務員也都是遇到打招呼,熱情的詢問是否需要幫助什麼的,很不錯,孩子在酒店裡玩的很開心,放假了過來放鬆放鬆很舒服
Terjemah
Meiyinciheerman
Superior Room - Courtyard-View (2 beds)
Menginap pada Nov 2024
Melancong bersama rakan
15 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Dis 2024
房間很乾凈整潔,衞生間沒有異味, 酒店的環境很獨特優雅,非常滿意,旅拍的攝影師很專業.態度非常好,服務到位,需要礦泉水時打電話給總枱,送水速度很快,點個贊下次來還會選家酒店。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您的入住點評,收穫您的滿意評價令我們十分開心。專業的洲際品質贏得了賓客的屢屢好評,將賓客迎送至目的地亦是標準化服務的項目之一。隨着世界對旅行需求和期望的不斷變化,在IHG,我們通過“洲全”清潔計劃,重新定義酒店的清潔標準,旨在確保您及每一位IHG賓客從入住到離店,全程享有更清潔更安全的住宿體驗。標準升級,安心“洲全”。衷心期待您的再次入住,與我們分享更多美麗時刻。南京園博園voco酒店管理層
Shirleyliang918
Superior Room - Courtyard-View (2 beds)
Menginap pada Nov 2024
Melancong bersama rakan
6 ulasan
4.5/5
Hebat
Disiarkan pada 2 Dis 2024
酒店環境很好,服務態度超好。少有的早餐好吃的酒店,炒麪、核桃包都很贊,咖啡也很不錯。不足是公共温泉的水温感覺有點低,沒敢去泡。想換到私湯房,但已經滿了。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常感謝您的肯定!很高興聽到您對酒店環境、服務態度以及早餐的豐富與美味給予了高度評價,特別是我們的炒麪、核桃包和咖啡能得到您的青睞,這讓我們倍感榮幸。關於您提到的公共温泉水温問題,我們已注意到並採取措施,確保公共温泉維持46度恆温,為您提供更舒適的泡湯體驗。很遺憾此次未能滿足您換至私湯房的需求,我們深表歉意,並會努力提升客房預訂的靈活性。期待再次為您服務,祝您下次入住時能盡享完美的温泉之旅。感謝您的寶貴意見與支持!南京園博園voco酒店管理層。