voco Nanjing Garden Expo

We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities. The room was clean the bed comfortable. We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time. We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing. Overall, we had an excellent stay and would consider returning to this Voco property.

Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.

酒店前台服務人員很熱情，態度很好，接待我的是一個劉姓小夥子，熱情洋溢，服務周到。酒店環境簡單，就是幾個獨立院落，種植了竹子，感覺有點像江南村落。唯一不滿意感覺就是衞生間有異味，應該是地漏或者台盆防臭沒做好。