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The Originals City, Hôtel Novella, Nantes Centre Gare
3.9/525 Ulasan
Nantes City Center
The hotel location is perfectly situated for all transport links and for walking to the main visitor attractions. This is a budget hotel but the room and continental breakfast were more than adequate for me although some couples may find the double rooms a little on the small side. I've read several reviews about the lack of hot water in the shower. I didn't have this issue but it was necessary to leave the hot water to run for about five minutes before it was piping hot. I would stay here again if I was visiting Nantes but I do have a couple of suggestions for the hotel on how it could improve the overall guest experience based on my mixed experience which I hope will be receive by the hotel in the spirit in which it is intended. (I attempted to leave comments on your website but it kept crashing.) Firstly, there was an inconsistent approach from the staff (the team) to me and, I observed, other guests. Two of the staff at reception and in the breakfast room were welcoming and chatty but two other members of the team in the same areas were not. Being ignored may be considered rude. My suggestion to the hotel would be to ask all staff to make eye contact, smile and say bon jour to all guests every time to ensure we feel welcomed and valued. Secondly, there was a small error on my check out bill which I didn't notice at the time. These things happen but it took me over week of chasing to resolve this. I had to email repeatedly as there was no timely response from the team which I think is poor customer service. This is in contrast to the almost immediate response I received when I emailed with details on my time of arrival. My suggestion to the hotel would be to activate an automated message during busier times so guests know their communications have been received and will be responded to within a specified timeframe.
Sozo Hotel
4.4/572 Ulasan
The Sozo is a four-star hotel built in a converted 19th century chapel. I paid extra to stay in one of the top floor rooms with the stained glass and vaulted ceilings. Room amenities included robes and a Nespresso machine, with coffee, tea, bottled water and biscuits refreshed daily. This hotel also has a lift, so it is perfect for people with physical disabilities. The concierges are functionally bilingual. There was a hand written welcome note on my bed which was a very nice touch. The Sozo is across the street from a large botanical park which is also a thoroughfare to other parts of the city. It is a five minute walk to the train station and tram line, and there are a number of places to eat in the immediate area. I recommend the Sozo for the experience, service and location.
Zenitude Hôtel-Résidences Nantes - La Beaujoire
4.1/528 Ulasan
Nous y avons séjourné 1 nuit, notre grande surprise en ouvrant le logement, il était très grand et propre, nous avons l'habitude de zénitude Bordeaux où les chambres sont toutes petites. La piscine par contre est un peu petite pour le nombre de personnes mais chauffé . Nous avions pris l'appartement 1 chambre. Je vous conseil cette hôtel 👍
Beaujoire Hotel
3.9/529 Ulasan
We stayed at the hotel as spectators at the UCI Worlds BMX held at the convention centre over the road. The hotel was very basic, the shower head was dirty, the room had no air-con, and we were not advised. The restaurant was closed during the weekend of our stay, and we were not informed. The closest restaurant was a 30-minute walk away and the area around the hotel was very run down. Had we known the restaurant would be closed we would have stayed at another hotel. The staff were very difficult to communicate with and not friendly. I would recommend staying in the center of Nantes which is much nicer.
Ibis Nantes Centre Gare Sud
4/564 Ulasan
Nantes City Center
Stayed here for a night before travelling onto Brest. Friendly helpful check-in. As was heatwave (up to 43°C) as my limited French allowed me understand the air-conditioning wasn't t working at this temperature so a free drink was offered and much appreciated at the bar. Room was clean and comfortable. I nearly slept out breakfast
Sure Hotel by Best Western Nantes Beaujoire
4/537 Ulasan
La moquette comportait des tâches. Tâche ”blanche” présente sur l'oreiller rouge sur le lit. Deux bâtonnets de coton usagés dans la poubelle de la salle de bain lors de la réception de la chambre.

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