Hotel Bay View di Napier

The campsite location is truly unbeatable.The walking sunrise morning is fantastic. The staff are accommodating and always greet you with a smile, making the whole experience very welcoming. The facilities are well-maintained and provide everything you need for a comfortable stay. The kitchen was immaculate, and the TV room was cosy, making it feel like a home away from home. Parking is a breeze with ample space around the site and a great picnic table; the dump-out stations are beneficial. I was particularly impressed with the cleanliness at all times, the gorgeous decor in the toilets and the reliable Wi-Fi. The availability of bike riding options and a giant chess game adds to the enjoyment. There is superb coffee and delicious food at the coffee shop. Everything perfect, I can confidently say this campground is one of the best we have experienced.

Not too impressed with this place. The lobby is so small that when a large group arrives, as we did, we couldn't all get in the door with our lugguge. Even when you're on your own, the two lifts are so close to the front door, that the automatic doors keep opening & closing whilst you wait. Ridiculous. The Dining Room only has one small toaster for the whole of breakfast service, resulting in long queues & long waits. My room was large & comfortable, but the bathroom tiny. The location of the hotel is good, with many rooms having a sea-view (through the Nordic pines) and it's close to downtown with its pubs & bars. OK for one night.

Our family of 4 stayed in 2 rooms for 5 nights. Good location- easy walking distance to town, cafes and waterfront. Very helpful with storage of our bikes in their board room as all bike lockers were full. One very disappointing point was that the covered pool was closed (due to covid) which was the main reason that we chose this place (it was open when we booked). When I asked why (as according to Covid orange settings - all pools: covered and outside can be used at this level), the reply was that management of this particular motel had decided that for the safety of customers, they would keep it closed- esp as they were not a mandated motel. She explained that extra precautions needed to be put in place. I queried this, as they asked to see our vaccine passports when we arrived. The person I spoke with said this was because we were from Auckland. I am not sure of the relevance- as the whole of NZ is currently at orange (Northland was still in red at the time of writing). I asked when they would open it—and the reply was that management would re-evaluate. It seems strange that the covered pool has to be closed, but fine for the restaurant to be open.

We were due to stay just one night but got stuck in Napier when Cyclone Gabrielle struck. The staff could not have been more helpful We woke on the morning we were due to depart and the power went out. The manager tried to help us find an alternative route out of town, but when we couldn't he agreed that we can stay in our room. It was clean and very well presented, if we had power (not the hotels fault) we could have cooked a meal very comfotably in the excellent kitchenette in our room. The bathroom was spacious. With no power the staff provided torches and extra sanitiser. They stayed on site and available 24 hours a day and were a constant source of information and support.

What a fantastic motel! If friendly service, cleanliness and a welcoming smile is top of your list then this is the place for you. Over our stay of 4 days we utilised the pool area, the outdoor chairs(just outside our unit). We appreciated the milk, range of teas, the coffee and Xmas treats left out for us...one of us is partial to eating copious amounts of chocolate! Thank you to the cleaning team who topped up everything and replaced the towels.

Carpet stained, paint peeling from bathroom ceiling and piece of paper stating no room service old and tattered. Shower rail full of crap which got pulled down with towel after shower...YUK. Movie channel not available and worn out compedium said office available until 9pm - left a message well before this and still awaiting a response. Paid $345 cash per night for a second rate room. External stairs being all steel are so bloody noisy any peace and quite is gone, especially early morning - so don't stay in room next to the stairs. Took two emails over a week to get a response which just blamed Covid.....over that. Did not get advised on check in re no room service - in reflection there is just no service here. Have stayed many times before privately and with work but not going back.

Overnight stay, tipping down with rain so we were happy to collect food and eat in our very comfortable family unit - I'd booked a studio but we were given a bigger room, didn't take advantage of the spa bath but it was tempting. The kitchen was well equipped, bed was comfortable, shower pressure really excellent (just what you need after a day's driving. We were able to have a good walk along the waterfront next morning, the Beach Front Motel is well situated with access to tourist attractions. One small point - in the upstairs big units be careful of the top step, we put a dining chair on that step, it would be very easy to forget the step-down is there and would be easy to fall.

I stayed here for two nights in May 2023. The hotel has the best location for Napier, right in the CBD and a 2-minute walk to the Napier War Memorial Centre (where many conferences are held). The hotel retains its heritage features, so it's not a modern hotel but it is clean and tidy and almost as new. The room had a TV, iron and ironing board, comfortable bed, mini fridge, tea and coffee facilities. My room faced the street but there was no noise. However, the room overall was small - would definitely be a squeeze for more than one person for a long stay. The writing desk was small and the wifi was a bit slow at times. Parking was somewhat problematic. I arrived and parked my car nearby, went to reception and they pointed out the parking area which is just a couple of blocks from the hotel. When I arrived at the parking area (a large paid parking area), the places reserved for the hotel were all full. I checked back a few times over the next few hours and that remained the case. Finally I parked in one of the non-reserved areas and the hotel said that they would pay that charge for me (I didn't have to pay anything as I booked directly with the hotel and that included free parking). The people at the hotel were very apologetic about the parking situation. I don't know what happened with the cleaning of my room as it wasn't cleaned at all after the first night, ie bed was not made, rubbish not removed, and coffee not replenished. Maybe this was just an oversight but, if it is the policy not to service rooms, at least the rubbish should have been removed and the coffee replenished.

The location of this motel is excellent. Directly opposite the beach and very close to the shops of Napier. Whilst the room was dated, it was extremely clean and had a super comfy bed and pillows. The best thing about this motel is the manager Gaigan. He was very friendly and helpful on our arrival and when the cyclone storms hit, he was wonderful. When a disaster strikes, a person's true character is revealed. Gaigan is a man who is caring, honest and an exemplary manager who did his very best to help everyone despite being concerned about his own family and friends. He cooked on a BBQ for guests, he tried to find out information when there was little being disseminated by authorities and he was calm and reassuring. When there is an abundance of accommodation in a town, customer service is what makes one establishment stand out from others and this is why Edgewater Motor Lodge gets 5 stars, due to Gaigan's outstanding customer service.

With a stay at Bella Vista Motel Napier in Napier (Napier South), you'll be steps from Napier Beach and 6 minutes by foot from Napier Visitor Information Centre. This eco-certified motel is 0.4 mi (0.6 km) from Municipal Theatre and 0.5 mi (0.8 km) from National Aquarium of New Zealand.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.Continental breakfasts are available daily for a fee.Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 18 air-conditioned rooms featuring refrigerators and Smart televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.