Lihat Ulasan Tetamu untuk Hotel di Nashville

Hilton Nashville/Green Hills
4.3/598 Ulasan
Hotel was just okay. Didn’t get the room we booked. Checked in through the app and chose a room but when we arrived the desk agent said sorry the app was wrong. That kind of put a damper on things because we paid and selected a corner room away from the elevator and main hall. We just moved on and didn’t press the issue. Desk attendant didn’t seem to want to make it right and I wasn’t in the mood to argue. We were just grateful we made it there. Room was good but when your pay a fair amount of money for a hotel like the Hilton it really should just offer standard things. Wi-Fi, parking. Room would have been great with a microwave to warm up food. Refrigerator and iron both had issues. Overall stay was good but not sure we would book with Hilton again.
Hilton Nashville Airport
4/5107 Ulasan
Overnights stay for early am flight. I called the hotel to ask about parking and shuttle to the airport. The lady I spoke to assured me that I could leave the car and there would be no charge - if I stayed at the hotel overnight. I explained I would be gone 4 nights and was assured there was no problem. I booked the room through my usual app. I called back the next day to verify the room and the car parking. Again, I was assured I could leave the car with no charge if I spent the night T their hotel. Upon arrival, I was told I would have to pay parking. I explained my 2 calls and the gentleman said it would be $5 per night. At this point it is very late and my flight was very early so I agreed to pay.the $5 per night. I have no idea how it managed to be $35 but being exhausted, I paid. I am very upset at being given false information - not once but 3 times. I have advised my company and friends of the issues I encountered.

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