Hotel dengan Pengambilan dari hotel di National Harbor

The hotel was beautiful but there was a problem in checking in, they couldn’t find my reservation. Then they almost charged me twice for the room.

前台很親切很好說話，房間裏面很乾凈設備也很不錯。早餐吃飽飽沒問題，咖啡果汁也是全天供應，居住感很好。 唯一需要注意的是入住需要每天100美元的押金並且支持信用卡，不過可以和前台商量不要一次就划走全部。

I came here because I was having reno done on my bathroom (I live around the corner). Walking through the door the nice lady at the front desk was really nice and friendly I was greatly warmly. I asked for a early checkin due to I work nights and get off at 6 am. When we got to our room she called to make sure the room was ok. Well if I ever do a staycation just to get away and relax or have additional work done in my home will definitely come here again.

Menginap di sini dua kali dan kedua-dua kali saya membayar adalah hormat dan pelanggan seperti orang lain tetapi lelaki meja depan melayan saya lucu

Great resort very clean and courteous service family atmosphere ,also fantastic food and drinks

I attended a convention at the Gaylord and the daily breakfast and the paved walkway to the Gaylord was very convenient. It was clean, the service was great and it was super quiet.

Hotel and hotel service is great! Parking service is terrible! Front desk was extremely nice and accommodating. The valet parking attendant was by far the worst I’ve had in my life. Without greeting, he rudely (]with a tone) said we have to check in before bringing the car in the garage. He kicked us out of the garage. So I did so at front desk while my girlfriend drove circles around the block. Not a big deal so far, until we returned with our $30 paid parking ticket. The valet man then said we can’t park in there, because there is no room. But we just paid the front desk, right? We then mentioned that we paid “so can you please park our car?” The valet then tells us to “the hotel has nothing to do with this parking lot!” even though the entrance sign says Hotel Indigo. Other customers in the lot told us to go somewhere else because he was terrible and rude with them. So we drove around in the very busy neighborhood and found a $10 lot over half a mile away. We came back and explained to the front desk what happened and she kindly gave us a bottle of champagne and water and refunded our parking. She also offered discount breakfast AND her personal parking space! Wow. She really cared about customer satisfaction. Highly recommend this place, but park elsewhere!!!

The stay was great ran into a little problem in the beginning but it was taken care of. Will stay again hotel was close to everything. Great Location.

Very good hotel situation. The location is great to get to the WA mall quickly. The lower/ground floor was very clean and service was excellent (Way-to-go MIMI!!) However, when you go into the upper floors the rest of the hotel smells very musty. The rooms are adequately cleaned but still smell musty/damp. Overall a good experience and would stay again.

This was a great hotel in a wonderful town not too far from DC. The architecture was amazing, and the room had quite a unique setup. Service was good and I had no complaints.