Lopez Beach Resort

My family and I recently stayed at this resort, and unfortunately, my experience fell far below expectations. Here’s a breakdown of the issues we encountered: Internet Connection: The internet was practically unusable, and what made it worse was that the resort did not give a proper heads-up about the unstable internet in the area. Had we been informed, we could have brought our own backup connection. Beach Condition: The beach was a major disappointment. It was dirty, poorly maintained, and looked nothing like the photos they advertised. The disparity between the pictures and reality is unacceptable and misleading. Pool: The pool was small, dirty, and filled with sand, making it neither inviting nor hygienic. Breakfast Service: Guests are not given a choice of breakfast. The resort simply provides random, assorted meals, which is far from the service level expected in a resort setting. Room Issues: We stayed in the Executive Loft, and both air conditioners in the upper area were not working, making the room uncomfortable. Additionally, there was a foul smell in the comfort room when we arrived, and the exhaust fan wasn’t functional. Pet Policy: While the resort charged 500 per pet, we were surprised to see aspins (stray dogs) roaming freely around the property. This inconsistency made the pet fee feel unwarranted. The lack of transparency, cleanliness, and quality amenities made this stay disappointing. Considering we paid 40k for a 3D2N stay, it was absolutely not worth the cost. With so many other options available, I cannot recommend this resort unless significant changes are made. 👎

It was a great experience. The staff catered all our needs and there’s no extra fee on using their facility amenities compare to other resorts. Their mini bar serves a healthy and delicious fruit shakes with a very accommodating and kind staff.