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Terokai Ulasan Tetamu Hotel di New Bern

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SpringHill Suites New Bern
4.4/5101 Ulasan
This would be a 5 rating except for one major flaw at the front desk. We were in New Bern for our 37th Anniversary. Our children sent flowers on the 11th and we were notified on the 16 th. The flowers which we would have enjoyed all week were dead. We were told that we left the “do not disturb” on our door. We were trying to be considerate of the housekeeping staff!! The housekeeper that helped us was Phyllis. She is a 5 star employee. Giovanni checked us in and made good suggestions for places to eat. The shining star of the hotel was our breakfast hostess, Katie. What a sweetheart!!! She exudes that she loves her job. If management took less interest in whether the tables were cleaned (I observed the same man wipe the same table 4 times) and did the management role of supervising the front desk…we have spent the last 15 anniversaries in Marriott properties from the US to Spain!! We recd notification that we had a package….usually a message left on the room phone or a note on the door, but never 5 days later. Management thought a few extra points made it okay…this is not what I have grown to expect from Marriott!!

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Harga TertinggiCAD 581
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Bilangan Ulasan387
Bilangan Hotel30
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