Hotel New Haven County dengan Kolam Renang

I had previously booked a room at a Choice Hotel in West Haven CT. My reservation specified Non Smoking room. When I walked into the room it smelled like an ash tray and there was a lot off damage in the room. When I returned to the front desk they refused to change my room and made it clear to me that customer satisfaction and safety was not their concern. They promised me a refund and I left. Fortunately I was was able to find a nearby Best Western and booked a room with them. I was thankful for Best Western providing me with a great on such short notice. PS: I'm still waiting for my refund from Choice Hotels?

Terletak di Newhaven (The Hill), Luxury Apartments by Hyatus at Pierpont berada dalam lingkungan 15 minit berjalan kaki dari Universiti Yale dan Hospital Yale-New Haven. Hotel pangsapuri ini berada 14.4 km dari Universiti Quinnipiac dan 0.6 km dari Yale School of Medicine Boyer Center for Molecular Medicine.Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk pusat kecergasan 24 jam dan kolam renang terbuka bermusim. Ciri-ciri tambahan di hotel pangsapuri ini termasuklah akses Internet wayarles percuma, pendiangan di lobi dan bantuan pelancongan/tiket. Tetamu boleh menumpang pengangkutan ulang-alik percuma, yang beroperasi dalam lingkungan jarak 500 meter.Kemudahan yang ditampilkan adalah termasuk stesen komputer, perkhidmatan pencucian kering/dobi dan kakitangan berbilang bahasa. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 30 bilik tamu yang dihias secara berasingan, serta menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan ketuhar. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium dan semua bilik dilengkapkan dengan katil sofa kelamin. TV Pintar 65-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi ketuhar gelombang mikro dan pembancuh kopi/teh, manakala pengemasan disediakan Pengemasan tersedia atas permintaan..

Short, 2-night stay for a family event in the area. Checked in Friday evening and went to our room to find a very noisy group of youngsters, part of a traveling hockey team, in the room next door. I returned to the desk and Kayden took care of us with an upgrade to a room on a quieter floor, away from the noise. Thank you! Breakfast at this location is ho-hum, definitely not what it was pre-COVID. Fewer selections and the same hot entrees every day. But my biggest gripe is the lack of housekeeping services for short stays. Apparently they’re only servicing rooms every second day so if you’re only staying two nights you don’t get any service. This is not what one would expect from a so-called full-service hotel and it will definitely affect my choice of where to stay next time we’re in the Wallingford area.

位置比較偏，但比較安全可以不用擔心。 房間很乾凈，每天都會打掃。

I had a terrible experience at this hotel. While staying there for a wedding, my car was broken into and items were taken from it. Glass was shattered. When I spoke with hotel and their insurance they stated we should have parked somewhere else and that the parking lot is unsecure. This hotel's lack of security and response to this incident were extremely disappointing. I would strongly advise against staying here if you value the safety of your vehicle and belongings and your own safety. Nicole, as the hotel manager did not support our problem and even hung up on me.

The staff here -- Rebecca and Greg and another front desk person who unfortunately i didn't get the name of -- are all EXCELLENT. They go the extra mile. Rebecca kindly upgraded our room to a one-bedroom, and Greg schlepped to another building to get us more pillows. The room was comfortable and the breakfast was fine, but the real highlight was the warm helpfulness of the staff.

The hotel was in a great location but it was moldy and amenities were missing from the room, batteries dead in the thermostat, my first room smelled like cigarettes and the carpet was greasy. When I mentioned the state of my room they quickly moved me to another room so that was nice. The most frustrating part about this hotel was the fact that my family members and I asked weeks in advance if we could book rooms on the same floor in the same general area. The hotel agreed but once we arrived they put us on all different floors, opposite sides of the hotel and everything. We tried to make the best of it. My mother and I as well as my cousins met in my aunt's double room daily so we could all be together but a neighboring room made a noise complaint. They would never have had to complain if the hotel had booked all our rooms together as we had requested.

I stayed here for 11 days . Brian the manager went out of his way to make me comfortable including getting a de humidifer for my room as my allergies got bad . the place was immaculate always mopping and cleaning the lobby The maintence man mike was always doing something not just waiting for work (even picked up papers in parking area ) breakfast was awesome huge selection including healthy items gluten free and even had pancake machine all the staff were so friendly and helpful i would not hesitate to stay there again especially if brian kathy medina and mike were there

Wedding event 40 plus rooms booked at this property. Hotel was ok , service no so great. Customer experience was not good with managementand staff. Phone rang off the hook. Local manager and GM very dismissive of concerns. One being ...$ 50.00 early check in fee was one quarter of the room rate for block of 40 plus rooms. Called GM very disimsive and talked over me. This is not code in of conduct for Hilton ownersand their employees. Another being ..cold food items and ran out of coffee in breakfast prime time. Front desk respose was go find a kitchen staff person. Other local hotels including Hilton brands have $15.00 early check in fees and lower room rates without a block of rooms for an event, Real issue is customer experience on a special day for many people from many states.

很新 房間很大 早餐OK 管理有些混亂 打掃房間的人不夠 需要自己去盯 入住第一晚后就沒有給我打掃 之後我去反應有改善 車位很多 有戶外燒烤爐 衛生：需要改進 人比較淳樸