Hotel berhampiran Museum of Trade Finance and the Fed, New Orleans

Absolutely love this hotel. It was my second time here, and I honestly didn’t expect to be blown away by the expertise and service level demonstrated by the bar, but it was hands down the best hotel bar we have ever experienced! Tammy was incredible- best Hurricane in New Orleans, and so lovely and sweet! Craig was also amazing, knowledgeable, and so friendly. We don’t typically spend time at the bar in our hotel because we’d prefer to go out and see the sights, but we’re glad we stopped by! The housekeeping was also incredibly helpful and great when our coffee maker broke. Rooms were lovely and clean, beds were comfortable. Hotel is walking distance to the Quarter, as well as plenty of restaurants in the CBD. Nice quiet area also. The front desk receptionist was incredible when I had forgotten to check in the night before for our room (we landed at 5:45am), and was quick to resolve the issue. Love this property, and will come back again and again!

The reception staff and Bell Man were beyond lovely. My wine unfortunately smashed in my suitcase and they went beyond the call of duty to help make sure everything was dry and clean in time for my flight. They also gave some really useful tips for restaurants in the vicinity when I checked in! Creole House is very near and delicious. I liked the location of this hotel, you could walk to most of the main attractions bourbon street ect but also easy to get an uber too at night time or if it was too hot!

Staff was very friendly and helpful. Very clean room and common areas. The only reason I gave a 4/5 on facilities is because I don't think we should have had to pay $25 to park in the hotel parking garage!

The location is ideal,stright line to the french quarter and all the hot spots( 10. to 12 minutes walk). The rooms are speacious and have simple modern layout. There is Nespersso coffee machine with complmentary coffee, very much appriciated. The bathroom is also specious and clean, over all a very pleasant 3 night stay, highly recomend it to anyone.

Constantly heard the elevator all night. The bed vibrated like the machine room was under neath it. You can tell that this was the room they sold on discount booking sites because it was in the corner by itself behind the elevators. If you get room 420 you know you got shafted. Slept like crap worst night sleep ever

Ia adalah hotel yang bagus di tengah-tengah Bourbon st yang menjadikannya tempat yang bagus untuk menginap. Sangat bersih, kakitangan sangat membantu dan sopan. Akan menempah hotel ini untuk lawatan seterusnya ke New Orleans.

Lovely place to stay. We had a little loft room with a balcony and chandelier. Very romantic!

Dapatkan sarapan, bufet ditutup kerana covid 19. Bilik bersih dan tetap sejuk walaupun lampu padam. Tiada perkhidmatan yang disediakan semasa kejadian cuaca. Mempunyai penjana yang berfungsi tetapi tidak menyokong lif. Secara keseluruhan saya akan berkunjung lagi, pekerja berbudi bahasa

My Sister was here to stay for a whole week Re a family event. When she went to the pool with the family she got locked out of her room. This was a huge Inconvenience considering all her belongings were in the room as well. Bianca was so helpful as there was no Maintenance Man on property, she had to manually unlock a auto locking mechanism and she had to be on the ground with this long device trying to unlock the door. She spent 30 min trying to get us in the room….she had to contact the on call Maintenance Man and Chris got the door open and changed the battery!! Bianca went above and beyond made the stay awesome. Bianca you rock!!!!❤️

The rooms are nice and clean. The housekeeping staff do a great job. The breakfast is good and attendants helpful, but the stress this place caused me was not worth it. I got a call two hours before check in telling me they didn’t have a room for me the first might of my check in. They sent me to the Best Western in Westwego. 🤮. The manager there acted like he was giving me a comp room. Those were his words when in fact I had paid completely for my room at the plus, not that awful motel. The carpet there is disgusting. The manager at the plus gave me the difference in cash for the price difference when we checked in the next day, which I appreciated and said as a Christian I will let the fact that I was targeted as the only guest sent somewhere else go. But, it never got better. I got charged for the room and had to discuss with the front desk although it was paid in full. Then, the vending machine didn’t work and took my money, so I went to the front desk and the guy there made me feel like I was the problem because I said I don’t understand why I have had so many issues here. Needless to say, this place really added unnecessary stress to my trip and I still don’t know why I was the one targeted on the day I was scheduled to check in. I really tried to make the best of it and be kind but everyone I know in the hotel industry said this was unacceptable and they should have fully comped the first night, not just give me the price difference. I just couldn’t get them to budge on anything and see my point of view, so I gave up. Everyone said they would have made them give me a room because that was the worst treatment of a customer, but it didn’t matter how much I said it was unacceptable. They catered to other guests and targeted me for whatever reason. They said guests didn’t check out, left belongings in the room, and they couldn’t reach those guests. This said to me you value people who don’t honor your rules and regulations more than someone like me, who paid in advance and does honor rules and regulations. I personally believe they let those guests stay and didn’t care about my reservation. This is the most poorly run hotel I have ever dealt with and I travel a lot. My husband warned me not to stay at a Best Western because his experience is always with Hilton and Marriott properties, but the location was ideal for being close to family. My son even said how much closer it was than the horrible, disgusting Westwego one they sent us to. I wish this wouldn’t have been our experience because I travel to the area a lot to visit family and was hopeful we could stay here on all visits but the amount of stress they caused me this trip is not worth it. If you want to make sure you have a reservation, then this is not the place to stay. You can be the random target they choose to send elsewhere for customers who don’t care about policies.