Hotel Newark dengan Spa

Saya orang Brazil dan saya tidak fasih berbahasa Inggeris, tetapi saya dapat memahami jika orang itu bercakap dengan perlahan dan sabar. Malangnya, penyambut tetamu yang menerima saya tidak mahu menolong. Saya menghadapi masalah dengan makanan, tidak ada makanan di hotel, saya tidak dapat petunjuk arah tempat makan. Saya ditemani oleh anak perempuan saya yang berusia 7 tahun yang menangis kerana dia tidak mempunyai apa-apa untuk dimakan, dan masalahnya adalah tidak dapat membeli, tetapi seseorang menolong saya di mana saya harus membeli. Saya menghadapi masalah dengan penghantaran aplikasi dan, sekali lagi, penyambut tetamu tidak mencadangkan untuk membantu saya. saya kecewa

Room didn't get clean for two nights stayed Ask for new tower because the don't clean room Didn't bring Call to the front desk didn't pickup Have yo go get myself at the gym room

It was really close to everything I wanted, the staff were really great during check in time. I enjoyed my stay

Great location being close to the airport and also close to Newark Penn station. Amazing staff and great breakfast every morning!

Booked this hotel as a pre-cruise hotel that was convenient to airport with free shuttle. Also chose this hotel as they allegedly had a buffet breakfast. Even pgined hotel to confirm the breakfast and how much it was. What they FAILED to tell us was that the breakfast was ONLY on weekends. Shoukd have been a detail to disclose, without having to be asked, if was in fact every day. Airport shuttle was as expected: runs every 1/2 hour (pickup at airport @15&45 min after the hour, departs hotel on the hour and 1/2 hour.). Check-in went fine, HOWEVER...arrival at assigned room we could hear the air conditioner ”screaming” a squeal so loud we could hear it in the hallway before we even opened the room door. Had to go back to front desk to get reassigned. We never had occasion to try to use our room phone, until day 2, when we discovered it didn't work. Called for maintenance, who offered to replace phone, then came back and said he couldn't. (Now can't get a wake-up-call for early morning departure, unless we were willing to move and change rooms AGAIN!) And to make it worse, maintenance couldn't get the alarm clock to work, either, and he had to replace it too. On-site restaurant is decently large, with decent menu, but prices are outrageous! ($20 for a burger!) All hotel staff were warm and friendly. NOTE: For being a traveller's hotel, very disappointed rooms do NOT have in-room safes. Over-all, could have stayed at the Crowne Plaza for only $7 more. We'll be sure to stay at the Crowne next time.