Ulasan Pendry Newport Beach

First time staying in this hotel, room is clean and comfortable. Bar downstairs is amazing, always crowded packed with people.

Excellent hotel with nice staffs and view

I've stayed in quite a few hotels around the world, but this is the first time I've written such a lengthy review. 1. I paid an $1,800 deposit upon check-in. The next day, without informing me, the hotel pre-authorized over $2,000 without any purchases. There were even two more transactions after that. The front desk was clueless when I asked, and when I asked, they said it was a mistake and would release it (I haven't refunded all of them yet). 2. I received an invoice before check-out, and it listed a lot of drinks I didn't touch. After contacting the front desk, they did refund them, but they also charged me an extra $672.74... Upon inquiry, they said it was a mistake, and told me to wait for the refund. I didn't receive a single apology for this series of misuse of my credit card. 3. Housekeeping knocked loudly on my door at 8 or 9 a.m. on weekends, and then refused to come unless I called for cleaning. This happened at least three times. 4. From the front desk to Valet, 80% of the hotel staff gave me a subtle, unpleasant feeling of being fake polite. I stayed there for ten nights, and each time I stayed, I became increasingly annoyed. I don't know if they're being rude to Asian people, or if they think they're too classy to provide service. 5. There are all sorts of bizarre parties on weekend nights. At 10 PM, there were a bunch of non-guests drinking and chatting by the pool (it usually closes at 6 PM). It was really noisy. Is this a hotel or a nightclub? If it weren't for health reasons that made it difficult to stay, I'd rather lose a few nights' worth of room and check out early. If you still choose to stay here after reading these reviews, I can only say good luck...

The room is very nice. The service is also good. I like the lobby very much.

The environment is very good, but only Valet parking is available, and the parking fee is $60 per night, and you have to tip extra

The hotel is adjacent to Fashion Island, which is very convenient for shopping, dining and entertainment. The restaurant is great. The room is relatively large, and the view from the sky room is very open. Except for the high price, everything else is good.

Beautiful and comfortable environment

The service environment is very good. There is a shopping mall nearby. The drinks in the bar downstairs are good. The room is clean and sanitary. There are two restaurants in the hotel, one of which is an Italian restaurant. The food is beautifully presented, the price is not cheap, and it tastes good. 😋

I paid a $200 deposit but it still hasn't been unblocked

It was very convenient, especially the shuttle to the airport.

Very beautiful hotel, one of the most upscale hotels in the area. There are always various luxury cars parked downstairs.

This hotel has a great environment and complete facilities. I am very satisfied with all aspects. It is comfortable, the front desk service is good, and it is clean and hygienic. I will stay there again next time.

The bed and bedding are so comfortable that I want to sleep longer every day. My daughter feels the same way and sleeps very soundly. The only problem is that the sound insulation is not very good.

Is the room ok?