Club Wyndham Newport Onshore

Currently, my family and I are renters and not owners, and the lodgings are moderately expensive. This is the third time we have visited. Each year it seems that guests are crowding the rooms to get “more bang from their buck,” and the experience is becoming less enjoyable. My children are contemplating becoming time share owners but are reluctant due to concerns about this location in the future.

Be aware. Timeshare cancelled less than 2 weeks prior to visit. Relocated to a Jamestown small 1 bedroom Instead of 2 bedroom within view and daily cost of bridge to get over to Newport. Never had this issue in over 30 years of vaccinations. A wyndham scam.

Save yourself some stress and book at a non-Wyndham. They are running a bait and switch scam. In the short time we were there, we heard from merchants and Onshore staff that at least 17 reservations had been cancelled without proper notice. There are reviews on various travel sites and even Wyndham’s site of people detailing their experiences with this bait and switch scam. It works like this: You make a reservation 7+ months in advance, plan your vacation, confirm reservation the day before and on the day of, or upon arrival, they cancel due to overbooking. When you try to hold them accountable, they claim you booked with a 3rd party even though you booked through the Wyndham app and have the email confirmation. They argue and claim you booked through Holidays Res, which you didn’t, but a call to Wyndham results in them telling you they don’t have your reservation even though you have their email confirmation. Holidays Res tries to low ball you into a room that doesn’t work for you and is no where near Onshore or most of the main Newport area and they get away with it because most people need a roof over their head for the night. You can refuse their low ball offers and go home or find other accommodations and be refunded in full, but if you stay at another Wyndham there’s no refund. They do this because Wyndham offers to rent out the timeshare units so they can make extra money. We got canceled because a time share owner has first rights and can call up same day to reserve a room. We reported them to our credit card company for running a scam and disputed the charge. If a credit card company finds a merchant is defrauding card users then they could lose their rights to accept those types of credit cards, like Mastercard, Amex, Discover, and Visa. Lost revenue will result in a positive behavior change by Wyndham. We received a full refund from Holidays, but it doesn’t cover the loss of the vacation, loss of sleep and induced stress all because they haphazardly want to make a buck that is ultimately a scam. No one was rude and every last one freely and easily admitted this bait and switch scam is a common, long-standing, occurrence. They refer to it as a cancellation though. They all agreed it wasn’t right, but since they were limited in what they could do they didn’t let it bother them. They just work there.