What a great hotel and setting! It was our first time in Raro and Muri Lagoon & we were not disappointed. We prearranged collection from the airport via the hotel which was smooth and easy, really friendly driver who helped with our bags. At the hotel, check in was quick and the staff all friendly, well informed and happy to help. Our room was ready so we checked in to a Premium Family room which had a large double and 2x singles. Open plan feel and just like the images on the website, so no separation between bedroom (other than a net curtain). It was well maintained, clean and tidy and very comfortable. TV, nice bathroom, toiletries, plenty of bath and beach towels, mini fridge, sink, a few plates and cutlery, kettle & toaster and room to store our clothes, plus a safe for valuables. We were near the swimming pool but also adjacent to the road which was a bit noisy at times but no real problem. Good A/C and fans in the room too. Room cleaned and with fresh linen / towels every day. The pool was great for the kids and the beachfront was just amazing. Snorkelling off the beach on our first day we saw so many fish, coral, an eagle ray and a turtle! Such an experience. There are kayaks, paddle boards, Sun loungers, life jackets, reef shoes & flippers all available to use for free for guests and the lagoon is so safe that we used all of them, our son kayaking on his own for the first time. Bar and restaurant right on the beach - we had dinner there almost every evening and the food was always excellent & they catered for some tricky allergies in the family (although limited options) but were so helpful each time. Breakfast is a buffet with mainly cold/continental options but lovely fruit, breads, pastries, cereals etc. and they had cooked options for a charge. The staff were so friendly and helpful always saying ‘Kia orana’ and being chatty, they knew us by name after a couple of days & welcomed our son. A good location too for snorkelling and exploring nearby small islands by kayak or SUP. You can get the bus clockwise or anti-clockwise right outside the hotel (1x each way per hour) which is $5 per person per trip, or you can get a multi trip pass. An AVIS car hire also right next door. There was a kids club too but we didn’t use. Food & drink options available all day and staff would bring them to the beach or pool which was great. Overall we were really happy with our stay and hope to return, thank you to all the staff who made our week away so special.
Sangat Baik
43 Ulasan