Hotel Dengan Pools di Samarkand Region, Uzbekistan

Good facilities and services, but road construction outside the hotel with barriers and air pollution

It is not up to a 5 star level for the below reasons 1) the facility looks new from the outside and superficially it is grand but the details reveal that this hotel is subpar, for example the gym facilities, the elevators, etc… looks like a standard holiday inn 2) the staff barely speak English and when you ask them something the attitude is mostly cold and unwelcoming, not helpful at all 3) the room facilities didn’t work most of the time, for example the shower buttons, the phone or the aircon 4) the breakfast selection is minimalist, with v limited varieties 5) the location is far from city center

The hotel is next to historical landmark Shah-i-Zinda necropolis. Registan Square is a 20-minute walk or 10-minute drive away. Taxi drivers need to be given the exact location of the hotel, which is on an uphill road, otherwise they may be dropped off in front of Shah-i-Zinda Cemetery. Hotel room is well equipped and wifi is stable. Staffs are really helpful. Fruits provided for breakfast are juicy.

We were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels. The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable. This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.

We had to extend our stay and decided to stay at the same hotel for practical reasons. The room is clean and convenient, they provide water bottles and Ahmed tea which is the best. The only thing missing is a bidet in the bathroom. Breakfast was ok. The location is central, a few minute walk from everything you need to see in Samarkand. And a 15-minute drive from the train station. The man working at the reception on the last night was not as pleasant as the first two as he stopped us on our way to the room for the taxes we had to pay because we extended our stay. He could’ve done it differently and asked us while we checked out or simply told us to come pay when we have a chance to do so, which is usually what is done in other hotels. But instead I had to go back and forth several times to try and pay him by cardbecause he could not figure out how to make the card terminal work. I was so tired and just wanted to use the bathroom and go to sleep and he would ask me to wait an hour for his manager to come, and then lecture me about how things are done in hotels worldwide, as if I did not know, having stayed in hundreds of hotels myself… anyway, I figured he was just new and a bit awkward but there was no need for the condescending tone or to imply that we were going to leave without paying the taxes…

Прекрасный отель , гостиприемно встретили и прекрасно проводили , вкусный завтрак, удобная локация , 15 минут на такси до площади ригистан, очень все понравилось

Очень просторный номер со всеми удобствами, есть маленький балкон. Вкусные завтраки, отзывчивый персонал. Отель расположен в симпатичном районе недалеко от Университетской бульвара, до Регистана можно прогуляться пешком. К сожалению, не успели воспользоваться спа

Lovely hotel about 30 min walk from the main sites so ok. On a pretty busy road and our balcony was noisy because of that. The window insulation at night was good though. Breakfasts ok as long as you don’t arrive after tour parties who eat everything and it seems to take them too long to refill. Some mornings no chopped fruit, some mornings no smoked salmon. Room was massive and bed very comfortable. Quiet other than road noise. Pool would have been nice but wasn’t heated at all so in October was freezing and not useable which was a shame