22 Hung Vuong Street, Loc Tho Ward, Nha Trang City, Loc Tho, Nha Trang, Khanh Hoa Province, VietnamLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.5/5
Hebat
86 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.4
Perkhidmatan4.5
Kebersihan4.5
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Atur mengikut:
Semua ulasan(86)
Ulasan positif(83)
Ulasan dengan gambar/video(31)
Tuan rumah yang peramah(39)
Bersih dan kemas(19)
Sarapan pagi yang lazat(17)
Lokasi yang sesuai(9)
Terletak di pusat bandar(8)
Kolam renang yang bagus(7)
Reka bentuk yang hebat(6)
Ulasan kurang baik(3)
Pengguna Tetamu
Bilik Deluxe Ocean
Menginap pada Feb 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Mac 2024
The location of the hotel is okay, not those hotel located just across the harbour front but it is quiet and convenient enough. The hotel exterior no need to mentioned but very nice and cozy. Hotel room is huge and my husband and I slept like babies all 4 nights straight, the mattress and pillows are just perfect.
Their buffet breakfast is not the type could surprise you but be fair they are okay with the taste and variety. Staff are very nice there and welcoming you as always.
Special thanks to receptionist Nov Anh, she is very professional with all the questions and enquiries you made. Other staff may not quite understand what you were asking but they all try their best to accommodate while your stay.
Potique Hotel has a private beach in front of Novotel Hotel, we went there twice and enjoyed very much. They provide towels and sunbath chairs with umbrella. Sadly the service close at 5pm, but you can still keep their towels with you after 5pm and pass them to reception when you finish.
Apart from this, one day I came back early (around 1-2pm) and probably disturb the cleaning ladies. I already mention we will stay outside at sitting area and wait until they finish, but seems she still get pissed with us with a sad face. That night we don’t have enough tissue paper and toilet roll inside the room…..
Overall, I enjoyed our stay very very much, friendly staff is what delighted us always when we come back from travelling outside. Thank you for providing us a special stay at Nha Trang.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for staying with us during your recent trip to Nha Trang and taking time to share your lovely experience with other travellers. Your honest feedback allows us to continually improve and provide exceptional guest experiences.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations. The feedback concerning the beach service closing time is valuable. We understand the importance of maximizing your beach enjoyment and will explore the possibility of extending service hours based on guest preferences like yoursWe sincerely apologize for the inconvenience you experienced with housekeeping. We aim to ensure a seamless guest experience, and clear communication with our room attendant regarding occupied rooms is paramount. We will take steps to improve communication protocols to prevent such occurrences in the future.It's delighted to know hat you thoroughly enjoyed your time with us. The satisfaction of our guests is our top priority, and we are thrilled to have made your stay in Nha Trang truly special.We eagerly await the opportunity to welcome you back to Potique Hotel for another exceptional experienceBest regards,The Potique Hotel Management team
Flowering
Bilik Deluxe Ocean
Menginap pada Dis 2023
Melancong bersama rakan
21 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Jan 2024
Location is good and convenient to the beach with a good service
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you like our service and facilities. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Pengguna Tetamu
Bilik Deluxe Ocean
Menginap pada Jul 2023
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Ogo 2023
The service is good, their staffs are very nice and helpful. The location is good, near centre of the city and 5 mins to the beautiful beach.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for choosing Potique Hotel and sharing a great review. We are happy to know that you like our service and facilities. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Cherry888
Bilik Deluxe
Menginap pada Ogo 2022
Melancong bersama rakan
77 ulasan
4.0/5
Sangat Baik
Disiarkan pada 20 Sep 2022
The first room assigned was noisy. Hotel staff quickly changed to a much quieter room.
Staff was friendly.
The sunrise can be seen from the hotel top.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are delighted to know that you enjoyed your stay with us. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back soon.Regards,Potique Hotel's Management team.
Pengguna Tetamu
Bilik Klasik
Menginap pada Okt 2022
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Nov 2022
This hotel is the best choice I made during this trip.
Beach is close, beach chair is ready, rooftop pool is nice, breakfast is also good.
A bit smaller than other 5 stars but the service level is very high.
and price-wise, it is also beat deal.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are delighted to know that you enjoyed your stay with us as well as the breakfast. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Regards,Potique Hotel's Management team.
SIU LAN
Bilik Deluxe Ocean
Menginap pada Jan 2023
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Mac 2023
Our stay was perfect, everything just perfect.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you enjoyed your stay with us. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team.
Pengguna Tetamu
Bilik Klasik
Menginap pada Nov 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Dis 2024
청소를 하루에 2본씩 해주는거 같고 너무 친절해요!! 침대는 진짜 너무너무 커서 ㅋㅋㅋ좋았어요 룸자체가 이가격에 이정도면 다음에도 방문할예정입니다! 지금 날씨에는 수영장이 추운거 빼고는 너무나도 만족했습니다 ㅎㅎ
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you enjoyed your stay at our hotel. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Pengguna Tanpa Nama
Bilik Klasik
Menginap pada Jul 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Sep 2024
위치가 좋고 깔끔하고
섬세하게 챙겨주시고 아주 만족스러운 포티크였습니다!
투어때문에 반나절밖에 이용하지못했지만
수영장도 이용하고 잘 쉬다가 갑니다.
새벽에 퇴실을 했는데 간단한 빵들을 챙겨주셨어요 ㅎㅎ
스웟한포티크로 기억에 남아요 🩷
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you had a good experience at our hotel. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Pengguna Tetamu
Bilik Deluxe Ocean
Menginap pada Jul 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Ogo 2024
인테리어가 아기자기하고 너무 귀여웠어요.
모든 시설이 매우 청결했고, 직원들도 정말정말 친절하세요.
시내와 야시장 접근성이 훌륭해서
이동하고 쉬러 다시 호텔로 들어오기도 쉬워요! 단번에 나트랑 시내길을 숙지할 수 있었어요.
*무엇보다 침구가 훌륭합니다! 매트리스도 좋고 이불도 베게도 세상포근해요!!!
*체크아웃시 픽업일정 때문에 허둥대니 직원분께서 센스있게 도와주셨어요
*부모님 저 모두 나트랑 리조트보다 좋아한 호텔이에요!
*포티크에서 5박 할 걸ㅜㅜㅜㅜㅜ
*수영장도 있어요!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for choosing Potique Hotel and sharing a great review. We are happy to know that you like our service and facilities. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Jawapan daripada Pihak Penginapan: Dear Mr. Hu,Thank you very much for choosing Potique Hotel and for taking the time to share your feedback. We appreciate your detailed review as it helps us improve our services and facilities.We are pleased to hear that you had a positive first impression of our hotel and found our breakfast coffee to be enjoyable.We apologize for the inconvenience you experienced with the drinking water bottles, the obstructed view from your room, and the cleanliness of the rooftop pools. We also regret that the room's soundproofing did not meet your expectations and affected your rest.Please be assured that we take your comments seriously and will address these issues with our team to enhance our guests' experience.We hope to have the opportunity to welcome you back to Potique Hotel and provide you with a more comfortable stay.Best regards,Potique Hotel's Management team
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you enjoyed your stay with us. Besides, we appreciate your feedback regarding our staff, so we can take note and improve our service. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Pengguna Tetamu
Bilik Deluxe
Menginap pada Okt 2024
Melancong bersama rakan
5 ulasan
3.0/5
Disiarkan pada 20 Dis 2024
조식은 먹을만했으나 그외.시설 청결은 미흡했습니다
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at Potique Hotel. We’re glad to hear that you found our breakfast satisfactory, but we sincerely apologize that the cleanliness of our facilities did not meet your expectations.Your comments are highly valuable to us, and we will work closely with our housekeeping team to address and improve the standards of cleanliness throughout our hotel.We hope to have the opportunity to welcome you back in the future and provide a better experience that meets your expectations.Best regards,Potique Hotel's Management team
Pengguna Tetamu
Bilik Deluxe Ocean
Menginap pada Okt 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Dis 2024
솔직히 베트남 물가치고 저렴한 가격은 아닙니다
그러나 다른 저렴한 호텔 2~5만원대는 바퀴벌레 후기가 있었지만 포티크는 단한개의 바퀴벌레 후기가 없어서 돈을 더 들여서 예약했습니다
금액대별 조식은 많이 아쉬운 편입니다
그러나 방 컨디션은 너무 만족스러웠어요 화장실도 정말 고급스러웠습니다
만약 또 나트랑에 간다면 포티크로 다시 가고싶습니다
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for choosing Potique Hotel and for taking the time to share your honest feedback. We’re delighted to hear that you were satisfied with the room condition and luxurious bathroom, and it’s wonderful to know that you would choose to stay with us again on your next trip to Nha Trang.We understand your thoughts regarding the breakfast offerings and will take your comments into consideration as we strive to enhance our guests’ dining experience. Your recognition of our cleanliness is greatly appreciated, and we are committed to maintaining the high standards that make your stay comfortable and enjoyable.We look forward to welcoming you back to Potique Hotel for another memorable stay in the future!Best regards,Potique Hotel's Management team
냉철한 식탐가
Bilik Deluxe Ocean
Menginap pada Okt 2024
Keluarga
3 ulasan
2.0/5
Disiarkan pada 30 Nov 2024
아이들 까지 조식과 모든걸 결재하고 늦은 밤비행기에
지쳐 체크인하는데 돈을더내라고 객실 배정을해주지않고
객실도 노후화 되였으며
직원들은 다 웃지않고 친절하지 않았다
그곳엔 매니저가없는지 일 처리을 해주려고 노력하는 사람이없었으며 체크아웃 할때또한 이것저것 다 고객 탓으로
돌리고 돈을 요구했다
트립닷컴 고객센터에서 도와주어 억울한 일이 발생되지 않았고
호텔 직원들은 미안해 하지 않았다
위치빼고는 정말 최악의 호텔이였다
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at Potique Hotel. We are truly sorry to hear that your experience did not meet your expectations and regret any miscommunication that may have occurred during your visit.We understand how frustrating such situations can be, especially after a long journey. Please know that we value your comments and are taking them seriously to ensure clear communication with our guests in the future. Your feedback regarding our service and room condition has been shared with the team for review and improvement.Our goal is always to provide a seamless and enjoyable experience for our guests, and we deeply regret that we did not achieve this during your stay. If you would like to discuss your experience further, we welcome the opportunity to address your concerns directly and make things right.Thank you again for your insights. We hope to have the chance to restore your confidence in us in the future.Best regards,Potique Hotel's Management team
Pengguna Tetamu
Royal Suite
Menginap pada Ogo 2024
Pasangan
15 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Sep 2024
寶藏酒店。市區同價無敵的存在。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you had an enjoyable stay with us. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team