Hotel berhampiran G’RSAGA (Sugi Outlet Store), Ningbo

This hotel had some wonderful review which actually led me to book it for the first time . This was my third visit to the property. Based on my experience over the three visit which were rather lengthy this hotel’s target market is predominantly local market . If compared to their international franchise 4 star peers the hotel lacks in many areas. 1. They offer a good spread of buffet breakfast but the assortment is mostly focused on locals guests . The selection seldom changes. 2. The bakery products offered were not fresh . Found to be cold and stale 3. Fresh fruits were found to be mixed with stale ones , not sure if they used the ones from the previous days . 4. House keeping was not the best , often found coffee-tea cups not cleaned or replaced . 5. Requested for in room complimentary coffee instead of tea . They sell coffee pouches at lobby, but instead they ask me to go down and ask for coffee at the lobby. 6. The small gym does not have any sanitiser tissue to clean the equipment before use . 7. At the lobby they have a cafe which is also the office for the hotel management staff. In the evening the area is completely mosquito infested , difficult to sit even for 5 minutes . 8. The hotel turned off the Cookson’s system , inside room temperature went up to 29 degree C. After repeated request they did something but that also did not take the temperature below 24 Degrees. 9. The hotel needs serious consideration about training the lobby staffs . A simple way to explain is their face is curved in stone . No emotion! 10. They need to review their safety protocol, they sent my guest directly to the room without even asking . For many my comments may not matter for some it may . I have spent almost 10 days on my last visit so I can’t ignore those . The best part of the stay was Mary ( forgot to ask her position). I think she’s the manager . She is the ideal face of a hotel . She has been the most pleasant and supportive among all the staffs at the hotel.

天氣漸涼，剛到寧波冷風吹的我瑟瑟發抖，但這家酒店給了我很多温暖，剛走進大廳前台的一聲聲問好猶如春風拂面一般温和且親切，大廳內部暖色的色調與外邊的寒冷比起來猶如冬天裏的一把火照亮着我，走到前台一杯杯暖手暖胃的茶遞到我的手中，像奧運的火炬一般傳遞着温暖，辦完入住前台給我指引電梯，給我拎行李，一些些小細節都能看出酒店的規範，亞朵，一個讓各個旅客都能找到港灣的酒店!！！

Room is small, location is excellent. 100 inch projection is amazing. It is like sleeping in a movie theater, we watched 3 movies for 6 hours. Definitely would stay here again.

A+++! It was a wonderful stay at this hotel we were only in Ningbo for two nights but its location made it easier for us to get around quickly without wasting too much time. What really stood out with the service. The staff was always very helpful to answer question and assist us when we needed. We had issues understanding our taxi driver and they immediately stepped in to talk with the taxi driver on our behalf. Will surely stay here again.

這次來寧波旅遊，選了很久的酒店，不得不説寧波大酒店真的挺讓我滿意的☺️ 💡酒店的位置很好，處在寧波的市中心，去天一廣場、老外灘這些熱門景點都步行可以到達🚶 📺房間設施也很不錯，房間裏都是智能設備，不需要取電卡，房間也很大，住的也很舒服，可以説是鬧中取靜，窗外的景色也是一美。衞生乾淨，衞生間是乾濕分離的 😻前台小姐姐和小哥哥服務很好，一開始找不到停車位很熱情的幫忙解決，進出大堂都有問好聲耶！有什麼問題都會第一時間幫忙解決，給你們一個大讚喏👍 🍽️因為行程比較滿，起了個大早，早餐種類很多：蒸點、炒飯、粥等等，還有現煮的麪食🍜水果也很新鮮哦 這次寧波之行真的很開心🥳退房的時候小姐姐還會問需不需要帶水，超級貼心呢

Great hotel. I visit Ningbo very often. I stayed at this hotel several times. I try to book a room with a balcony. Cleaning every day, very friendly staff, there is breakfast, there is laundry and a small gym. The hotel is located in the very center of the city, very close to the train station. Not far from the hotel there is a central square where various shops and restaurants are located. Very close to the historical quarter in the colonial style. I recommend this hotel to everyone.

The hotel is trying, but missing the mark in a lot of ways…felt like a bit of a letdown for a 4 star hotel. The location kind of sucks. It’s right beside a metro though which is good. Breakfast is served in a room with about 10 tables…so you’ll be fighting for a seat. It’s a very limited breakfast as well. The rooms have no coffee or tea. No fridge in the rooms. The rooms have a nice sofa and table but no chairs (making it hard to work). Elevators feel more appropriate for a 2 star hotel. However, the staff were very attentive. There’s a nice coffee machine in the lobby.

The hotel is nice and room are spacious. The location is fine too. Breakfast is more Chinese stile oriented but there is a coffee machine and the coffee is fine. The only issue I had are bites all over my feet and legs by insects. I think it is due to the carpet floor both in the rooms and on each floor corridor.

前台的工作人員非常熱情，辦理入住手續也很快，特別值得一提的是，當我提到酒店枕頭不舒服時，工作人員立刻為我提供乳膠枕頭，這種細緻入微的服務讓人倍感温暖。房間乾淨整潔，設施齊全，床鋪舒適，讓人一夜好眠。酒店的早餐也非常豐富地理位置便利，周邊有許多購物和餐飲場所，出行十分方便。酒店附近就有一站地鐵，去市中心的各大景點都非常便捷。強烈推薦這家酒店，下次再來這裏一定還會選擇它！

One of the most pleasant stays in my life! The hotel is clean and well-maintained, the staff is friendly and welcoming. The surroundings are nice and quiet, and the hot springs are just amazing. The receptionist couldn’t speak English very well when we checked in (which wasn’t too much of a problem anyway), but when we came back to our room later, we found some snacks and an absolutely adorable note with some helpful information from the staff. Thank you for the great weekend! Will definitely come again.