Hotel berhampiran Ningbo East Railway Station, Ningbo

週末帶娃就近玩玩，娃很喜歡住酒店，所以我攜程上挑選了好多親子酒店來對比，最後選了海底小縱隊的主題（小孩子也要追星，哈哈），房間很大，佈置上看得出來上用心了，孩子一進門就大叫太棒太喜歡了。周圍離宜家商場、阪急百貨都很近，比較方便。前台服務和客房服務都很親切。提個小建議，充電車位有點少建議能否增加。

The hotel is nice and room are spacious. The location is fine too. Breakfast is more Chinese stile oriented but there is a coffee machine and the coffee is fine. The only issue I had are bites all over my feet and legs by insects. I think it is due to the carpet floor both in the rooms and on each floor corridor.

Last year I stayed with my husband and I like the room without carpet and no smoking smell in the room. I felt it was clean. This year i have a room with carpet and the strongly smoking smell. I feel it is not clean. I intended to request to change , but it is rather late at night so I did dot. Hope the staff give the guest the right room when I booked non- smoking room.

Best hotel ever so far! Good services, very helpful staffs, doing beyond asked. Especially for the receptionist with short hair. Helped me to carry the luggage even though I didn’t asked, wait outside in the very hot weather with me.

A+++! It was a wonderful stay at this hotel we were only in Ningbo for two nights but its location made it easier for us to get around quickly without wasting too much time. What really stood out with the service. The staff was always very helpful to answer question and assist us when we needed. We had issues understanding our taxi driver and they immediately stepped in to talk with the taxi driver on our behalf. Will surely stay here again.

Very cozy and unique place! Highly.recommend.for a short.stay and if you plan.to go.out at.night! So many good restaurants, parks and.coffee shops! Great location and easy to get anywhere!

Room is small, location is excellent. 100 inch projection is amazing. It is like sleeping in a movie theater, we watched 3 movies for 6 hours. Definitely would stay here again.

This is my go-to hotel for my business travel in Ningbo area. It is located at a convenient location, not too far from the train station and the city centre, but also easy to access the outer skirt of the city without getting into rush hour traffic. The hotel is clean and the room is spacious. The included breakfast has lots to choose from. The highlight is definitely the service. Each guest is assigned with a private concierge (or butler). Every small request or question is only a text message away. My private butler 卢蕊 was able to bump me into a better room and higher floor, took care of laundry requests and provided me tips to nearby points of interests. Upon my check out, she prepared a thoughtful gift for my journey. It is always a pleasant stay at Kaiyuan.

This hotel had some wonderful review which actually led me to book it for the first time . This was my third visit to the property. Based on my experience over the three visit which were rather lengthy this hotel’s target market is predominantly local market . If compared to their international franchise 4 star peers the hotel lacks in many areas. 1. They offer a good spread of buffet breakfast but the assortment is mostly focused on locals guests . The selection seldom changes. 2. The bakery products offered were not fresh . Found to be cold and stale 3. Fresh fruits were found to be mixed with stale ones , not sure if they used the ones from the previous days . 4. House keeping was not the best , often found coffee-tea cups not cleaned or replaced . 5. Requested for in room complimentary coffee instead of tea . They sell coffee pouches at lobby, but instead they ask me to go down and ask for coffee at the lobby. 6. The small gym does not have any sanitiser tissue to clean the equipment before use . 7. At the lobby they have a cafe which is also the office for the hotel management staff. In the evening the area is completely mosquito infested , difficult to sit even for 5 minutes . 8. The hotel turned off the Cookson’s system , inside room temperature went up to 29 degree C. After repeated request they did something but that also did not take the temperature below 24 Degrees. 9. The hotel needs serious consideration about training the lobby staffs . A simple way to explain is their face is curved in stone . No emotion! 10. They need to review their safety protocol, they sent my guest directly to the room without even asking . For many my comments may not matter for some it may . I have spent almost 10 days on my last visit so I can’t ignore those . The best part of the stay was Mary ( forgot to ask her position). I think she’s the manager . She is the ideal face of a hotel . She has been the most pleasant and supportive among all the staffs at the hotel.

前台的工作人員非常熱情，辦理入住手續也很快，特別值得一提的是，當我提到酒店枕頭不舒服時，工作人員立刻為我提供乳膠枕頭，這種細緻入微的服務讓人倍感温暖。房間乾淨整潔，設施齊全，床鋪舒適，讓人一夜好眠。酒店的早餐也非常豐富地理位置便利，周邊有許多購物和餐飲場所，出行十分方便。酒店附近就有一站地鐵，去市中心的各大景點都非常便捷。強烈推薦這家酒店，下次再來這裏一定還會選擇它！