Terokai Ulasan Tetamu Hotel di Niseko

Higashiyama Niseko Village, a Ritz-Carlton Reserve
4.5/542 Ulasan
We went during winter as it is the best season to visit Niseko but what makes our trip exceptionally memorable is this hotel that we can call our 'home' during our 5-night stay in December 2023. The room is exceptionally comfortable and clean but what stands out is the superb hospitality and service from the hotel's team. From the moment we checked in, the Front Office team was very welcoming (shout out to Kiel, Ryoka and the whole team) including the amiable and helpful hotel manager, Ms. Yolande (who took her time to welcome us and have a brief chat). Yolande even made sure to greet the guests every morning as we all walked to the restaurant for breakfast. It is the little things like this that make the difference. And thank you for all the tips and advice which was very very helpful.. During our stay, we were very comfortable and enjoyed the whole winter at Niseko's experience, especially returning to our cosy hotel and room after a long day exploring the small town. Thanks to the housekeeping team who always kept the room in the best condition (I think they make up the room a minimum of two times a day) - I didn't manage to get your names but your work is highly appreciated. On top of that, we always look forward to going for breakfast every morning as the menu prepared is of excellent quality - serving the best produce from Hokkaido like snow king crab. The team at the restaurant deserves much praise. Shoutout to the team (Goong, Korn, Ploy, Nut, Riko and Kristina). Thank you for your warm hospitality and the little conversations we had. I have lots of fond memories during my stay here and I look forward to coming back again real soon and seeing the familiar faces I've met on this trip.
Hilton Niseko Village
4.3/5369 Ulasan
Excellent rooms which are large enough to accommodate a family of four with 2 children (aged 10 and 12) inclusive. The Niseko-yo was also nearby to offer a wider option for food choices. The view for breakfast during my trip was simply breathtaking. Breakfast buffet spread was the best I have ever had (and my standards are pretty high!) For those who love skiing around Niseko, the hotel offers shuttle bus services around this area. Facilities and amenities live up to the Hilton name. Onsen is superb! Will definitely stay here again. (Photos show the view from my room on the 17th floor as well as from the breakfast venue)
Niseko Goshiki Onsen Ryokan
4.2/514 Ulasan
This hot spring hotel is nestled in the picturesque mountains, perfect for those traveling by car. With its traditional Japanese-style architecture. The hot springs offered here are excellent quality. However, please be aware that the hotel is located a bit far from convenience store. To make your stay more convenient, it is advisable to come prepared with any necessary items or food beforehand.
One Niseko Resort Towers
4.2/553 Ulasan
The staff are not knowledgeable on 3rd party ski hire or ski school. We returned the equipment 1 day earlier and the staff said ok and asked if we are fine with 50% refund. We said yes. The next day they said they never said this.....no English, and don't ask questions, they will not be able to answer. They are well mannered and kind, just no direction and very messy. Bus schedule is also confusing, staff are not clear and busses don't often come without calling and reminding. They say it is due to weather condition, but it wasn't. You need to book set menu dinners at their one and only restaurant, 3 days in advance. We missed the Christmas set dinner, and even though on the phone to reserve the table, we asked for set menu, they didn't decline and they didn't say we needed 3 day advance notice. So we went and ordered small alacarte meals. Small dishes but were absolutely delicious. Hot Spring facility is excellent. Rooms are clean and the layout is fantastic. They have a washing machine that dries as well. Bring your own laundry detergent But I must give 100% credit to them as we left our bag at the lobby and they arranged to send it to Tokyo for us and called the receiving hotel as well,.
Hinode Hills Niseko Village
4.3/517 Ulasan
Please choose one of the many other great places to spend your holiday in Niseko. The service culture at a leadership level here leaves a lot to be desired and this ultimately trickles down to the polite but ultimately ineffectual staff. Our main issue related to the terms of discount on rental equipment with our package, which was not clarified adequately to us over numerous emails exchanged with the ski centre and the hotel team. There were plenty of opportunities when this could have been made clear and we would have obviously booked with more reasonably priced and comparable quality rental providers. Ultimately, this absorbed a lot of time in correspondence before and during our stay and cost us over $400 more than competitors with better service experiences in Niseko, like Rhythm. Management was invisible at every step. We waited in the Lobby for over an hour on our last full day, but did not even get offered a phone conversation with a decision maker, let alone the courtesy of a face-to-face discussion. Furthermore, the hotel restaurant is closed. The magic carpet that is offered instead to take you to the nearest hotel is also closed. Housekeeping services the room every other day, not daily. None of these details were communicated when our package was sold to us and our dates (late ski season) were confirmed just a few months ago. Although the apartments are lovely and some staff have helped with restaurant bookings, we won’t return for future visits as we have tried to escalate and resolve this really expensive issue but have simply been left to foot the bill.
Niseko Konbu Onsen Tsuruga Moku-No-Sho
4.5/547 Ulasan
This Onsen hotel is 100 points full points perfect. Attention to detail in every single way. Great location, 5mins drive from Annupuri ski resort. Hotel has the amazing forest view, offer free parking. Hotel is shoes free, all guests will require to take off shoes when enter hotel. All staff are friendly and helpful. They will make 100% effort. Hotel offered ski lesson and rental very convenient. Hotel has outdoor public bath and spa treatment. Free lounge has wine, champagne, tea, juice and snacks to guests. The set breakfast and hotel dinner is world class quality. Hotel rooms are very spacious! Noted room will supply plenty of bottle of water and some snack for guests. I can't wait to come back and stay longer for next time! Will recommended to anyone and everyone! Konbu Onsen your service really touch my heart. We are very grateful to stay in such wonderful hotel. Thank you so much.

Soalan Lazim

Maklumat Perjalanan Tempatan

Bilangan Hotel13
Bilangan Ulasan915
Harga TerendahRM 296
Harga TertinggiRM 18,173
Harga Purata (Hujung Minggu)RM 1,789
Harga Purata (Hari Bekerja)RM 1,771