Hilton Niseko Village

Ulasan Hilton Niseko Village

Hilton Niseko Village

Higashiyama Onsen, Niseko Town, Abuta District, Hokkaido, 048-1592, JapanLihat Butiran Hotel
Hilton Niseko Village
Hilton Niseko VillageHilton Niseko VillageHilton Niseko Village
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga

Ulasan Tetamu

9.0/10
Great
502 ulasan
Ulasan yang disahkan
Location9.0
Amenities8.7
Service9.0
Cleanliness9.1
Tapis mengikut:
Susun mengikut:
All reviews(502)
Positive reviews(478)
Reviews with photos/video(191)
Relaxing hot springs(98)
Delicious breakfast(74)
Loved the view(64)
Offers pick-up/drop-offs(34)
Delicious buffet(10)
Has facilities for children(7)
Family activities available(6)
Highly recommended(3)
Negative reviews(24)
Guest User
Deluxe Family Twin
Daftar masuk pada Dis 2025
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 8 Jan 2026
Overall, we were very satisfied with our stay at Hilton Hotel Village for this ski trip. The location is extremely convenient — especially for beginners. Being able to step right outside the hotel and start skiing was simply unbeatable. Equipment rental, ski storage, shuttle buses, and all related facilities were very well organized, and the staff were consistently friendly and helpful. In the evenings, there was live music, which added a nice atmosphere to the stay. One of the highlights I truly miss is the outdoor onsen. The scenery it faces is absolutely breathtaking and incredibly relaxing — perfect for relieving all the fatigue after a full day of skiing. The only minor downside was that a four-person room with four single beds felt a bit cramped. That said, we were still able to manage our luggage arrangements in the end. Since most of our time was spent outdoors skiing and we mainly used the room just for sleeping at night, it was acceptable as long as you are mentally prepared for the limited space. Overall, it was a very enjoyable stay and a great choice for a ski holiday.
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your experience with us!We are thrilled to hear that you had a satisfying stay during your ski trip. It’s wonderful to know that our convenient location made it easy for you to hit the slopes right outside the hotel.We appreciate your kind words about our staff and the organization of our facilities. Our team strives to provide friendly and helpful service, and it’s great to see that reflected in your experience.We’re glad you enjoyed the live music in the evenings and found the outdoor onsen to be a highlight of your stay. The breathtaking scenery truly does create a relaxing atmosphere after a long day of skiing.We also appreciate your feedback regarding the room size. We understand that space can be a bit limited, especially in a four-person room, and we’re glad you were able to manage your luggage.Thank you once again for your kind review. We hope to welcome you back for another enjoyable ski holiday in the future!
Plusone
Deluxe Twin Room With Mount Yotei View
Daftar masuk pada Nov 2025
Family
9 ulasan
10/10
Outstanding
Disiarkan pada 14 Jan 2026
Lovely stay at Hilton Niseko. The ski in and ski out experience is definitely the best and it is right in front of the gondola and ski rental. Hope to visit here again.
6/7
Guest User
Deluxe Family Twin
Daftar masuk pada Nov 2025
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 14 Dis 2025
Hilton Niseko is strategically located at Niseko Village and ski resort is a next steps away. The hotel looks a dated by overall interior still looks just fine. Hotel service is superb and amenities are great. Places to eat are only available a few and for more affordable foods you have to go Hirafu. Shuttle bus is available to Hirafu and kutchan station. Onsen at the hotel is absolutelly stunning. Very well recimmended hotel overall
Jawapan daripada Pihak Penginapan: Thank you for your thoughtful review!We're delighted to hear that you enjoyed our strategic location and found our service to be superb. It's great to know that you appreciated the amenities and the stunning onsen.We understand that dining options can be limited, but we're glad you found the shuttle service convenient for exploring Hirafu and Kutchan. Your recommendation means a lot to us, and we hope to welcome you back for another memorable stay!
Zhuqiang | To B CGO
Deluxe Family Twin
Daftar masuk pada Nov 2025
Traveling with friends
37 ulasan
10/10
Outstanding
Disiarkan pada 10 Dis 2025
Right outside the door are the ticket office and gondola for Niseko Village ski resort – incredibly convenient! There's also a shuttle bus to the other three resorts. The breakfast was absolutely delicious, and you can even see Mount Yotei from there! The lobby on the first floor has a small supermarket, hot springs, and ski storage. The overall service is top-notch, truly exceptional! Plus, the staff speak English, Chinese, and Japanese, so there are no communication worries at all. And you definitely have to try the dinner buffet on the second floor; it's fantastic. If you turn left when you go out, there's a small commercial area called Niseko-Yo where you can eat and buy ski gear.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you so much for sharing your stay! We are delighted that you were satisfied with our hotel's location, which provides easy access to Niseko Village and other ski resorts. We were also pleased with the delicious breakfast and the stunning views of Mount Yotei; it was an honor to provide you with such an experience. We strive to provide excellent service, and meeting your needs is our greatest motivation. Our multilingual staff will also make your check-in process smoother. Thank you for recommending our dinner buffet and the surrounding shopping area; we hope you enjoyed your stay. We sincerely look forward to your next visit!
Guest User
Deluxe Family Twin Room With Mount Yotei View
Daftar masuk pada Nov 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 14 Jan 2026
The view is absolutely stunning. All facilities are complete. We will be back again.
Jawapan daripada Pihak Penginapan: Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.We enjoyed reading all of the positive comments you have provided and we are so delighted to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back again in the future.
Ancy_Nana
Deluxe Family King Room
Daftar masuk pada Okt 2025
Couple
3 ulasan
9.5/10
Amazing
Disiarkan pada 19 Dis 2025
The private park next to the hotel is very nice, free parking and complimentary onsen are a plus
Jawapan daripada Pihak Penginapan: Thank you for your wonderful feedback!We're delighted to hear that you enjoyed the private park and found our free parking and complimentary onsen to be a great addition to your stay. We strive to provide a relaxing and enjoyable experience for all our guests, and it's rewarding to know we met your expectations.We hope to welcome you back soon for another memorable visit!
Bobby y
Deluxe Family Twin
Daftar masuk pada Okt 2025
Family
23 ulasan
9.5/10
Amazing
Disiarkan pada 26 Nov 2025
Hotel despite old but well maintained. Facilities and breakfast top notch Free parking Just beside ski slope but the eateries beside only open 1 dec onwards Downside? The twin bed is the smallest bed i ever sleep in, very narro
Jawapan daripada Pihak Penginapan: Thank you for your feedback!We’re glad to hear that you found our hotel well-maintained and enjoyed our top-notch facilities and breakfast. We appreciate your comments about the free parking and our convenient location next to the ski slope. We apologize for the inconvenience regarding the twin bed size. Your comfort is important to us, and we will take your feedback into consideration for future improvements.We hope to welcome you back soon for another enjoyable stay!
lemongohome
Deluxe King Room with Mount Yotei View Non smoking
Daftar masuk pada Okt 2025
Couple
4 ulasan
7.5/10
Disiarkan pada 15 Nov 2025
Stayed at Hilton Niseko Village during the non-ski season. The area was quiet and there wasn’t much to do, as the gondola and Niseko Village (all within walking distance) were closed. However, the free shuttle to Milk Kobo and Hirafu Crossing was very convenient. Hotel staff were mostly international and generally helpful. One downside was the luggage forwarding (Ta-Q-Bin) experience — unlike other hotels where staff assist with filling the form, we were simply handed the form without guidance. Overall, a decent stay but service could be more attentive.
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your experience with us.We’re glad to hear that you found our location peaceful and enjoyed the convenience of our free shuttle service. We appreciate your feedback regarding the luggage forwarding process. We strive to provide comprehensive assistance to our guests, and we will certainly look into improving this aspect of our service.Your comments about our staff being helpful are truly appreciated, and we will continue to work on enhancing the overall guest experience.Thank you once again for your insights, and we hope to welcome you back in the future!
Guest User
Deluxe Family King Room
Daftar masuk pada Okt 2025
Couple
9 ulasan
10/10
Outstanding
Disiarkan pada 6 Dis 2025
Totally Great Service and Hospitality from Hilton, Congrats, really enjoy it
Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful feedback!We are thrilled to hear that you enjoyed our service and hospitality. Your kind words motivate us to continue providing exceptional experiences for all our guests. We look forward to welcoming you back soon!
Guest User
Deluxe Family Twin
Daftar masuk pada Ogo 2025
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 4 Okt 2025
The hotel location was fantastic. It’s in the peaceful village area with a wonderful view of Mt.Yotei. Especially the view from hotel’s restaurant. The room was clean and comfort. The staff was nice and helpful. The breakfast was excellent.
6/12
Jawapan daripada Pihak Penginapan: Dear N‍I‍T‍I‍P‍A‍T,Warm greetings from Hilton Niseko Village. Thank you very much for taking the time to provide us your feedback.We are thrilled to hear that you enjoyed our fantastic location and the beautiful view of Mt. Yotei. It's great to know that you found your room clean and comfortable, and that our staff provided you with helpful service. We're also glad you loved the breakfast! We hope to welcome you back for another memorable stay soon!
妹二
Deluxe Family Twin
Daftar masuk pada Nov 2025
Family
3 ulasan
8.5/10
Very good
Disiarkan pada 20 Dis 2025
Our room had a view of Mount Yotei.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for sharing your stay! We are delighted to hear that you enjoyed the beautiful views of Mount Yotei from your room. We are committed to providing our guests with comfortable accommodations and stunning natural scenery. We sincerely look forward to your next visit.
Guest User
Deluxe Family King Room
Daftar masuk pada Jul 2025
Family
4 ulasan
8.5/10
Very good
Disiarkan pada 21 Ogo 2025
Great location though the property is quite old but is well maintained. Close to Pure Activities Center
Jawapan daripada Pihak Penginapan: Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.We're glad to hear that you enjoyed our great location and found our property well maintained. We appreciate your understanding of the property's age, and we strive to provide a comfortable experience for all our guests. We hope to welcome you back soon!
Tella
Deluxe Family Twin
Daftar masuk pada Jun 2025
Family
33 ulasan
10/10
Outstanding
Disiarkan pada 23 Jul 2025
The hotel is porfessional and all staff are friendly, greeting each time they see you - it does make a difference to the feel of the hotel to have friendly staff. I didnt understand the set-up at first, but now that Ive seen it I can help clarify - there are several hotels in the area that share a central location called Niseko Village and Pure activities - Hilton and another hotel open up directly onto these two areas within a 2 min walk. The Pure activities include the adventurous outdoor fun like the tree walk. There is also a shuttle bus that runs several times a day to some key locations and is great if you dont have a car. I also just want to thank Trip.com for helping me. I initially booked a different hotel but it did not go well and Trip.com reperesentatives (Lexi) really helped me and put me at ease when I was starting to worry that I wouldnt have a place to spend the night for our family.
Jawapan daripada Pihak Penginapan: Thank you very much for your recent stay at Hilton Niseko Village, and for your generous feedback.We are truly pleased to hear that you were able to enjoy the breathtaking natural surroundings, our buffet, and the onsen. It’s also encouraging to know that our international team made a positive impression and helped make your stay comfortable.Your kind words about our facilities and service are sincerely appreciated, and I will share them with the team. We're especially glad to hear that your special-rate reservation went smoothly and met your expectations.We look forward to welcoming you back again in the future, perhaps during a more vibrant season when the entire village is in full swing.Warm regards,Tony MarrinanGeneral Manager
M8337****
Deluxe King Room
Daftar masuk pada Jun 2025
Family
50 ulasan
10/10
Outstanding
Disiarkan pada 6 Sep 2025
Enjoyed breakfast with a beautiful view of Mount Yotei. The unagi and salmon fried rice were quite delicious, and the iced milkshake had a rich milky flavor. The hot spring baths featured POLA toiletries, and the fridge magnets in the gift shop were very nice.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We're delighted that you enjoyed the beautiful view of Mount Yotei during breakfast. Our signature dishes, eel rice and salmon fried rice, are truly a delight. The richness of our ice milkshakes is something we've always strived for. We've also appreciated your appreciation for our POLA toiletries and the fridge magnets in our gift shop. We'll continue to strive to provide even better service and products. We look forward to welcoming you back again to experience the extraordinary "authentic luxury, just for you."
Guest User
Deluxe King Room
Daftar masuk pada Nov 2025
Family
2 ulasan
6.5/10
Disiarkan pada 12 Jan 2026
All in all- 1) Location is excellent BUT 2) Hotel is old with no enhancement of facilities and feels like a hotel frozen in the 90s. 3) Service varies- depends on individual. ALL staff are trying but sub-standard. Cannot compete with any other hotels in the area, region, country or Asia. 4) One can also witness that staff training are lacking. 5) Price are 6 star standard during peak season (ie Dec-Jan- when we stayed) We paid ABOVE average (6 star pricing) for this 2-3 star hotel 6) chances for us to return again are close to 0.