Hotel Romantik di Niseko

The room is spacious and clean. Great for ski/ snowboarding! There’s a shuttle bus running from the hotel to Hirafu, where there’s restaurants and bars. The hotel breakfast is also fantastic, with cuisines catering for visitors from different countries. The snow gear renting service is very convenient and the helpers are very helpful.

The staff are not knowledgeable on 3rd party ski hire or ski school. We returned the equipment 1 day earlier and the staff said ok and asked if we are fine with 50% refund. We said yes. The next day they said they never said this.....no English, and don't ask questions, they will not be able to answer. They are well mannered and kind, just no direction and very messy. Bus schedule is also confusing, staff are not clear and busses don't often come without calling and reminding. They say it is due to weather condition, but it wasn't. You need to book set menu dinners at their one and only restaurant, 3 days in advance. We missed the Christmas set dinner, and even though on the phone to reserve the table, we asked for set menu, they didn't decline and they didn't say we needed 3 day advance notice. So we went and ordered small alacarte meals. Small dishes but were absolutely delicious. Hot Spring facility is excellent. Rooms are clean and the layout is fantastic. They have a washing machine that dries as well. Bring your own laundry detergent But I must give 100% credit to them as we left our bag at the lobby and they arranged to send it to Tokyo for us and called the receiving hotel as well,.

Just right next to Annupuri skiing place, with ski rental and locker for hotel guests just within the hotel. Restaurant offers great choice of options and a nice lounge offering great view and drinks. The hotel room has a stunning view too, the only comment is it would be better if hotel can upgrade the linen and charger to include usb hub by the bed side.

Very convenient if you are planning to do some skiing in Niseko, great dinner menu and amazing lounge with a fireplace and complementary wine. Breakfast is Japanese style with no alternatives, the staff is nice but calling a taxi is mission impossible and everyone is quite dismissive with the guests, like there is no taxi and that’s not our problem, in a hotel this expensive it should be your problem whether you like it or not.

Nice and clean Japanese style hotel. Cakes served in breakfast is really yummy. Dinner is supper delicious. Highly recommended for those who visited Annupuri

很不錯的一家公寓酒店！廚房電器全套，冰箱，微波爐，洗碗機，洗衣機。地理位置優越，出了門就是魔毯，上去就是纜車，酒店一樓大堂有租雪具的店，價格也不貴。服務更是讓我驚艷，每一位員工都是非常的友好，還遇到一位會講國語的馬來西亞人，非常可愛，非常喜歡這家酒店，明年過去還會入住這裏，更會把這家酒店推薦給親朋好友們！