Hotel Gastronómico Casa Rosalia

Arrived to less than warm welcome and a desire for the lady to give us our room as soon as possible. We specifically requested a quiet and A/C’d room but clearly stated on the sensor of AC- Do not touch. The AC was not working , despite our attempts, the shower was faulty and sprayed up into the ceiling. The pool area resembled a junk yard- no exaggeration. No facilities for laundry either!!! Dinner , a basic salad and 7 grilled prawns with bottled water cost 50 euro. The bread was stale and they served meat on bread that I was compelled to spit out, we were charged €4 for this! Well advised to give this establishment a BIG miss.

This hotel is right off the main road and required a 15 min taxi ride from the Camino trail in Rúa de Francos. Our room was plainly furnished with two twin beds together. There was a lot of built in closet/drawers. I don’t think there is air conditioning, but by opening the window our room stayed cool. The owners were very accommodating. The view from our room was not very interesting.

We stayed here while walking the Portuguese Camino. It did require a transfer off the Camino but that was part of our tour package and it was so worth it! The staff was friendly and so accommodating to our requests (early breakfast). The pool was great to soak our sore feet in. A nice lounging area outside to enjoy a drink and the dinner was wonderful. Despite not having A/C, the fan and open window kept our room comfortable. Their breakfast was the best we had in Spain.

Cute, charming property, however the service was HORRIBLE. The owner even screamed at me! We were a group of 12 people walking the Camino. The first person of my group arrived by herself, and they didn’t want to send her a taxi as it was promised on the reservation. They said that they don’t send taxis for just one passenger, and this client Sofia, had to wait two hours for her parents to join her, and then, the hotel sent the taxi. She was by herself two hours in a restaurant without knowing what to do. The booking company never informed us that in order to receive a taxi a minimum of guests was required. The waiter at the restaurant at dinner times was distracted, mixing orders, and trying to convince one of my clients that he can’t take a Martini and a glass of wine at the same time! One or the other! Who cares! If the client pays for both drinks, the waiter is nobody to be judging a client’s drinking behavior. One of the guests requested salt three times for French fries, with no results. He finally went to another table to ask other hotel guests for the salt they had in their table. And I can continue for hours describing the lack of professionalism in this place. We are all Spanish speaking, therefore no language barrier. The owner, as I said, he was very arrogant and uneducated. I was talking to him, standing by his table, while he was eating cheese and bread. He never stopped eating and/or invited me to the table, and/or standing so he can be talking to me at the same physical level (basic rules of education); I addressed the taxi situation in addition to the fact that they left my luggage into another client’s room, making this totally inappropriate for them and for me. Can you imagine if there was something missing from our suitcase? Who is responsible? Well, this man said that it was this client’s fault to “accept” these suitcases into their room. Unbelievable!! He was one of these persons “My way or the highway.” Rooms have no AC, no elevator, and no phones! I had one towel only for two guests, and when I was in the shower, I noticed it and there was no phone to call the receptionist. The shower gel dispenser was empty. The room was not clean. When I addressed these issues to the lady in the morning at checkout (I am suspicious that she was his wife) she just said “Vale” (Ok) No apologies, she was not surprised, and she mentioned that if I wanted another towel, I should have used my cellular. I replied that making an international phone call to request a towel was totally unthinkable. Last, we were “lucky” to have the owner driving us back to the Camino. He never opened us the door, or the trunk; never helped with our luggage; he was comfortable seated by the wheel all the time. And he drove us super-fast to intimidate us. Terrible! Stay away from this place.

I just got back from walking the Camino Portuguese with my mother and the company that we booked through put us in this hotel. The one drawback is that the hotel is off the Camino itself and quite a ways from Padron. However, the service, atmosphere, and food are excellent so it may be a good bet. The owner was very solicitous and provided excellent service to us. The food was good. We had a delicious lunch there. It was the best meal I had on the trip.

This hotel is a real gem. Very clean and cosy, beautiful interior and very cosy. The food is excellent. Friendly staff, very welcoming and always there for you. Can’t rate it less than 5 stars. Would highly recommend it.