Ibis Budget Marne la Vallée Noisy le Grand

This hotel is a joke!!! If they charge you a deposit on the check in DO NOT PAY because they do not return your money!! I stayed in Ibis Marne la Valle Noisy le Grand in Paris, they charged me a deposit fee, I payed it on debit because I do not own a credit card, on the check out I was told the money would be back in the account, and IT HASN’T. I’ve been trying to solve this for over 2 weeks now, calls, emails, everytime the receptionist is super rude and hangs up the call on me. THIS IS ABSURD. No consideration for the customer, into solving a problem that THEY HAVE CAUSED. Absolute garbage, if you’re going to Paris, DO NOT STAY IN ANY IBIS HOTELS!!!!

I have been to the Ibis chain several times but I think this time will be the last. Used for one night before Disneyland Paris and one at the end. I don't compare it with Disney hotels because the cost is so different but... Room with the third bed in a removable wardrobe which when pulled out did not allow any movement in the room (I booked a triple room) Deposits required for anything even for the hairdryer. Finished soap in shower. Third bed not made (given the space I understand why) Damp beds. If it weren't for being a 5 minute walk from the RER there would be no reason for anyone to go there..

Tiny room, I know we were a family of four but even so.. the kids beds were both pull down in cupboards (1 in the bedroom, 1 in the "lounge"?) there's nowhere to put anything else. The bathroom was pathetic, i'm only 5'10" but I had to crouch down to get under the shower. The curtain rail for it was loose.It was all too small and very tired. Air con didn't work, very hot room even in october, could open windows but we were right above the main entrance with people smoking and chatting most of the night right outside. Towels were small, stained and rough as old boots. Staff were friendly, and the breakfast was pretty good. Location - as others have said, seems a bit of a dodgy area, first night we came out of the station the wrong side and felt very nervy. Top tip, come out of the station towards 'Arcades' and go through the mall.

Area a little intimidating.. we arrived late and took back roads to get there, much better to stick to the main road! Five min walk from the station once you know the way. Roads are shabby and piled with rubbish though. Friendly staff on reception. Small carpark. Close to corner shop for basic supplies, and takeaway restaurants. Also has screen in lobby where you can order in from local restaurants. Microwave and vending machine in lobby. Shopping mall and big supermarket less than 10 min walk. We were in Room 208. Nice sized wet room-style bathroom, shower on flexible hose, adequate power. Nice and clean but they didn't replace the toilet roll when it ran out! Hand wash/shower gel provided. Room: Small but nice and clean. No kettle. Large window overlooking car park. Not very noise proof. Excellent air conditioning. Flatscreen TV (didn't really use it) and small table and padded seat beneath it. Double bed plus a single that pulls down from the wall - so can fold away in day time if you need more space. Comfy enough. Asked housekeeping for a second pillow and after initial language issues he told us 3 pillows are enough for a 3-person room and we could not have more. We asked reception later and they had no issue giving us an extra pillow. Housekeeping visited daily: made the beds (but didn't change the sheets - I clumsily dropped some food on the bed and the stain remained throughout our 3 days), emptied the bathroom bin (but didn't take out our full bags of rubbish from the bedroom - there was no bin in the bedroom), didn't replace towels either. I'm pretty sure if we'd asked reception for new towels, we would have been given them, but it is something you normally expect from housekeeping. Breakfast was not too bad - croissants, pain au choc were quite nice, also toast and other breads, fruit salad (not very fresh) cheese, cold meat, yogurt, teas, coffee, juices from a dispenser (not great). No non-dairy options. We only really wanted a bed for the night and so this was fine. With the weather being hot, the powerful aircon was amazing!

This IBIS budget is a great choice. We had planned a family weekend at Disneyland Paris and this hotel was ideally located only 15 min away from the Sunset park and only 5 min away from RER train. Rooms are cleaned and beds very comfortable. Amazing value for money with a quality breakfast. We even could fit our kid in the room with us and saved dollars to visit the park and our activities. I highly recommend!

Bei Ankunft gegen 20 Uhr nach langer Fahrt war die Heizung im Zimmer defekt. Nach mehrfacher Reklamation an der Rezeption wurden wir immer wieder vertröstet das der Techniker gleich kommen würde, dies passierte aber nicht. Daraufhin brachen wir den Aufenthalt ab und verlangten unser Geld zurück, dies sollte nach Rücksprache mit dem Manager am nächsten Tag per Überweisung erfolgen. Dies ist mittlerweile 14 Tage her, das Hotel ignoriert jeden Versuch der Kontaktaufnahme.