Bubali Villa & Apartments

The location is great and the service was great Room were very clean and the staff was very helpful to help church me in

I stayed in a large 3 bed apartment with a balcony with my teenage son and disabled daughter for about 6 weeks in 2021. The owners were fantastic and couldnt do enough to help us. They were unbelievably kind, sociable, friendly and welcoming. The apartment was clean, spacious and had a gorgeous view of the pool, the palm trees and the sunset. The apartment complex was beautiful and the whole ambience was welcoming, peaceful, friendly and sociable. We hardly needed to leave the complex, but if you wanted to go out, the beach, with cafes, restaurants etc. was close by and Superfoods was just around the corner. I honestly felt like I could have stayed there forever! My kids had a brilliant time as well. I am sorry it took so long to write this review, Bubali Apartments you were brilliant and I will never forget the amazing time we had there! You fully deserve 5 stars! Thank you!

I arrived to Bubali Villas and Apartments early and was greeted by Merideth with an amazing smile. Merideth told me my studio was available for a early check-in and showed me to my room. Merideth then gave me a tour of the property and all the perks that came with staying at Bubali Villa. My stay was amazing and the wifi is the best that I have seen anywhere. The pool was nice and relaxing and studio was equipped with everything. Super foods and a gas station are nearby. Eagle beach is 15 minutes walk or 3 minutes by car. It is near major roadways for day trips around the island. My new home in Aruba!!

In 6 days there I was moved to 3 different rooms. I felt like it was a bait and switch..the employee who checked me in quit after 1 day of my stay. He seemed to be the only capable one there. I was moved from my original room after 3 days because someone else was booked for 1 day. Anyone who knows this business would have put the 1 day guest in another room and let me stay where I was comfortable. Now housekeeping had to clean when I left the room and 1 day later when the new guest left. Made no sense. Then 2 days in another room and finally 1 day in a final room. All this with packing and unpacking. Then to make things worse my room wasn't ready at check in because the housekeeper was cooking in it and feeding her child. Management did nothing. I made a reservation for 3 nights 2 days later and was told which room I was given. Guess what? The other employee told me a day later I couldn't have that room. What incompetence. One new nice room. Then they switch you to old dreary rooms. Coincidence.....I think not!

I have nothing but good things to say about my stay here. The staff was very friendly, extremely helpful and thinking along to help out. They really went above and beyond to make sure I was happy. I stayed for 15 days and wasn't ready to leave yet. I was very pleased with my room, it was comfortable, clean and very spacious. Supermarket was not evena 5 minutes walk away, beach within 10 minutes. It a good idea to rent a car if you want to explore, but staying at the poolside is definitely not a punishment either.

I booked a studio for last week and when my flight was canceled (changed to arrive the following day) I sent a message on *********** to request a change to my reservation for the same number of nights. I never received a message back. When I arrived, they knew that I was supposed to arrive the day before but did not address a change in my stay. I was brought to what was supposed to be a studio but is basically a very small hotel room with a counter with a hot plate and microwave. They offered to upgrade my room the following day due to my lost night. I took the upgrade which was much more what I’d thought I’d originally booked (a true studio, Studio G). You cannot use the bathroom mirror with the door open because the door hits the sink, and they did not offer housekeeping services that Sunday. I was thankful for the upgrade given that my original room did NOT have any hot water and when you shower, water gets all over the floor. The pool is well-appointed and the bar is just a bar space, not a bar to go to for service, which is misleading when you book. There is a grill, sink and toaster oven, so it’s a nice spot to cook meals if that’s what you’re interested in. Eagle Beach is about a 15 minute walk and Palm Beach is a short bus taxi ride away. They do provide beach chairs and towels for your use. I would recommend getting a car, even though the beach is nearby, as walking is a little difficult and you have to cut through an odd path on another resort’s property. If you’re worried about travel plans being changed, I do not recommend staying here!! There was a couple who booked a fairly long stay for half the nightly price that I did who was upgraded to a 3 bedroom apartment for their entire trip, which was very frustrating.