Hotel 5 Bintang Terbaik di North Serpong

I stayed at Tentrem Hotel Jakarta in early December and had a generally pleasant experience. The booking process was done through an online travel agency, and I left a note with some requests. Most hotels tend to ignore such notes, but Tentrem exceeded my expectations by actually addressing them. This attention to detail was impressive and set the tone for a good stay. Check-in and Lobby Experience The check-in process was smooth and quick. The lobby is located on the 6th floor, which means you need to take the elevator twice to access the parking area. While not inconvenient, it's something to keep in mind when navigating the hotel. Room Quality The room was spacious, clean, and well-lit, providing a very comfortable atmosphere. My room faced the neighborhood rather than the main street, ensuring a tranquil stay. This hotel could easily serve as a quiet retreat in the bustling city of Jakarta, combining luxury with peace. However, I did notice some noise from the upper floors, such as conversations and the sound of toilet flushing, which could be an issue if the hotel is fully booked. The only downside in the room was the shower. The water pressure was underwhelming and not up to the standards of a 5-star hotel. Dining Experience The dining experience was mixed. Some dishes were excellent, like the Ketoprak, but others fell short. The Nasi Goreng and Mie Goreng, which I consider benchmarks for Indonesian-themed hotels, were disappointing. The orange juice was a big letdown as well—sour, bitter, and not the quality you’d expect from a hotel of this caliber. However, the variety of food offered at breakfast was good, though the taste and quality didn’t match the standards of competitors like Kempinski, Westin, or Mulia. Facilities I didn’t get a chance to explore other facilities as I was attending an event nearby. However, I’m looking forward to returning and trying them, especially for activities with my 3-year-old. Conclusion Overall, Tentrem Jakarta offers a luxurious and quiet experience, with some room for improvement in food quality and noise insulation. The staff's attention to detail and the peaceful ambiance make it a worthwhile choice for those looking to escape the city’s hustle. While the breakfast and shower pressure fell short of my expectations, I would definitely consider returning to experience more of the hotel’s offerings.

Very surprised by their services. From the first step I arrived at the hotel they always give me a friendly manner, the security staff, front office staff and restaurant staff all of them looks very sincere. I came in early morning and handled by Front office staff named Faris. Although it was at 6 am and he’s on his night schedule but he doesn’t look tired, he still welcome me with friendly gesture. I told him I was came to attend the concert at ICE BSD so I just do the registration and leave the hotel for preparation. Then I came at the evening after the concert and find out the cutest welcome treat from the hotel. I’m pretty sure that was his idea. My heart touched and I was very happy. Thank You Mercure, next I will recommend this Hotel to others.

Feel not good, not clean enough, also have mosquitoes in the room.

My recent stay at Soll Marina Hotel Serpong was satisfactory. The room provided was clean and comfortable, offering a pleasant environment throughout my stay. The staff members were friendly and helpful, ensuring a positive experience with their attentive service. The breakfast offered was decent, although there is room for improvement to enhance the overall dining experience.

I like to stay at the hotel , its very clean, comfortable, near to living world, broadway , etc. and i’m enjoying breakfast at the hotel, its delicious So i rare 5 star to rhe hotel

Lokasinya bagus. Ngga jauh ke mana mana. Servicenya b aja sih. Tapi ngga ada yabg negatif jadi ok. Kamsrnya menurut saya bersih tapi amenitiesnya kurang. Tapi sesuai dengan harga lah wkwkwkw. Jadi sip deh :3.

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di luar expetasi,, amazing banget ini awalnya ragu pas di coba ternyata sangat okeee dari segala hal.. Lokasi strategis di depan pintu tol akses ke bsd alam sutera dan graha raya sangat dekat, minimarket tidak di depan tersedia, staf ramah sekali.. dan parkir murah bangeet... catatan kecil sedikit saja maintance lebih di jaga agar lebih bersih dan terawat... cocok untuk perjalanan dinas di Tangsel