Hotel berhampiran Gunton, Norwich

A really great find. Predominately went to watch the football and the managers and staff accommodated us by the big screen and organised the tables so we could enjoy a scrumptious carvery lunch. A fun pub with a great atmosphere, we can’t wait to return on our next seaside break. Thank you for a great afternoon.

Had a really enjoyable 4 night stay, quaint nautical themed room (cosy double) bed was very comfy, well stocked hospitality tray and room was spotlessly clean. Breakfast was superb, lots of choice, freshly cooked and very tasty. Food a little on the pricey side but of excellent quality. Made to feel at home and everyone was very pleasant and accommodating. Now for the fly in the ointment ... the kitchens extractor fan. It's noisy, very very noisy and can be heard from both the front and back bedrooms. My room was at the front of the building and I could EVERYTHING going on in the kitchen, banging, swearing, men shouting as well as the constant droning of the fan which started at 8:00am and didn't stop until about 9:00pm. The fan acts like an amplifier projecting the sounds from the kitchens into the rooms & is very annoying especially at night. A very big design fault that needs sorting... Sorry...

Very over priced (£185 p/n) considering the appearance of our room. Stains on the carpets, dust on the bed (4 poster - what's the point of a 4 poster bed without a canopy?), and the limescale / grot around the bottom of the shower screen was awful. The toiletries (little bottles of hair/body wash) were beautifully presented in the bathroom.. haha, I mean they were shoved into one of the plastic drinking cups, as were the 2 bars of soap... Mattress - rock hard... no give in it at all (and I like medium to firm). I appreciate it's down to what you like, but I questioned whether we were sleeping on the bed slats rather than a mattress as there was just so little give or bounce in it The rooms are ”individually” decorated apparently, which usually means there's a theme to each one... not here... bland apart from a bright blue canvas on the wall - they need to sack the interior decorator I think.... nothing seems to tie in together and it just doesn't seem welcoming or comfortable. I would've been happier in a Travelodge to be honest Food - evening meal was good, generous qty and tasty. Breakfast was OK too, just lacked some pastries Staff - all friendly enough.... I think overall it just needs some money and time thrown at it

The photos reminded me of an upmarket holiday camp but it is far from that. The apartment we stayed in was very good value and well furnished with all the appliances you need if you intended to stay in. Very clean and beautifully decorated. Mostly an uphill climb to reception and the lodges/apartments so be prepared. They have a swimming pool and a gym and is more for the longer stay than the overnight one. The staff are friendly and helpful. The only problem is the 4pm check in which is quite late if you are staying for one night. The accommodation is much bigger than a hotel room so needs more time but it would be helpful if this could be 2pm. They have a restaurant but if you eat out elsewhere you need to be able to climb the hill up to your apartment afterwards which means being out of your comfort zone.

Location: The hotel is in a mixed residential/commercial area of Norwich, its quiet and feels safe. The hotel is a short walk from The Riverside for restaurants, bars, cinema, etc. and close to local pub etc. it is a short walk from the station. There is no onsite parting - the street parking has daytime restriction. Facilities: There is a card secured front door and reception desk which is not 24hr. There is an onsite Indian restaurant. I didn't use it but it looked good. There is also a bar. The hotel offers a number of guest services such as a luggage locker, laundry etc. The public areas of the hotel are clean, well maintained, etc. The room: I had room 2 on the gorund floor. This was clean, spacious, and well equipped. So pleased to have a proper wardrobe! There was a tray of stuff such as fruit juice and biscuits. There is a small room safe also. There is an en suite shower room which was modern, clean and worked great. The bed was firm and comfortable. The linen was fresh. I like the characterful decor Service: Everyone at the hotel was friendly, professional and helpful. I was prepaid booking so I didn't need to do a full check in/out. Everything seemed organised and efficient. My only gripe was that the people in the next room to me were noisy at 5am interupting my sleep and had the TV on very loud. Oh well, an earlier start than expected! Thats just bad luck I guess. I would recommend this hotel and I will stay here again next time I am in Norwich.