Hotel Kolam air panas di Odate

We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead! At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star. So other than that part-time staff (girl), all were pretty good.

STRONGLY RECOMMENDED. Again,don't worry about English. Staff has great service attitude and are very very helpful! Also very honest. I lost my PASSMO and train ticket - picked up from just outside hotel and returned to me. If there's an eventin the vicinity, this hotel is PERFECT! They have won many awards and the staff even helped me to connect with the next hotel for early check in as the staff were friends with the hotel I was going to stay...Most interesting convenience store, tried interesting oden and even stocked Okinawa pig ears that were so thinly sliced. Better than the Chinese restaurants - so refined...Visit them in the 2nd weekend of February and you can tour the candy festival (with Akita Dogs parade) at the same time. Very comfortable bed too. I can't find anything bad about the hotel.

場所は秋田県ですが限りなく青森に近い県境の宿。 周りは小川と自然に囲まれており休暇を楽しむのにうってつけの立地といえます。 露天風呂付の客室もあるのですが今回はリーズナブルに宿泊したかったのでお風呂なしの客室を選択。2食付きで一人頭2万半ばぐらいの予算となりました。 こちらの宿の目玉は何といっても貸切風呂。その数が多くて多くて場所も覚えるのも大変でした。一泊だとすべて回るのに駆け足的になり余裕がなくなります。 これは反省ですが次回は連泊したいと思います。 半個室での食事はプライベートも確保されており一目を気にせずにすみました。 もっと早く日景温泉を知っていたら人生がさぞ充実していたことでしょう。 すばらし旅館でした。