On their website they say they offer cribs/play yards and vending machines. This is not true. When I called to confirm my reservation they said they do not have cribs/play yards. I decided to bring my own for our 6 month old. That mini problem was averted. Once we arrived, we checked in and went to our room. There are no extra blankets or sheets in the room nor was our phone able to call the front desk (none of the shortcut buttons worked on our room phone). My husband walked down to the front desk to request a sheet for our pack n play. The front desk person was rude, but said they would send one to our room. We never got a sheet requested. :( On top of not receiving a sheet, there is no information on anything for the hotel. I could understand not having those things available to guests if it was stated on the hotel description/website. I’m the type of person who is diligent on reading up on what is included and available for guests. Hope this review helps others to better prepare for their stay.
Terjemah