Super 8 by Wyndham Old Saybrook

For some reason, the lobby was locked this morning, and I was unable to get even coffee. Had to go with that room stuff. On top of that bathroom faucet was broken off and I had to use the stub to change the water temperature. Not up to the quality we’ve seen, in many other super 8’a

The room itself was great. Unfortunately they have a no pet policy which we were not informed of. Tried to book a 2nd night and was denied for that reason. Would have like to have been told beforehand

Attended a show at the Goodspeed and was looking for an inexpensive place to stay overnight. Very easy access from highway. Nice pasta/pizza place right next door. Smooth check in. Clean room. Comfortable bed. Very thin towels and could’ve used a few more. Bathroom door creaked every time you opened it. Otherwise, a pleasant experience.

We have stayed there before and it is convenient to shopping outlets. This time we had trouble getting checked. First battery was dead in room key reader so had to walk back downstairs and given new keys for room next door which opened up to someone in the room. Walk back downstairs, get keys to third room. They have coffee pot in room, but no cups. No hair dryer but hole in bathroom wall where it used to be. Lights flickered on and off. TV had a lousy picture and buffered. This time we stayed on the side of the hotel next to railroad tracks and they ran most of the night. This may be our last time staying there…

We booked this hotel because they offered a free breakfast. THEY DO NOT!!! That’s false advertising. We had an old shopping cart, containing a toilet cleaning brush and a broken desk chair outside our window. The closet contained dried out paint rollers, brushes, drop cloth, paint tray and paint! There was also an ironing board with a filthy cover. The mirror trim in the bathroom was partly missing. Very tired place. Don’t stay there!

Place was decent and simple and clean. I let the front desk know about a late check-in after seeing a concert in Mohegan Sun and we were coming from out of state and going straight to the concert. They accommodated us for late checking in and it worked out, but still was strange that no one will be at front desk after a certain time, especially for those coming from out of state. The place was easy to find and the surroundings seemed safe and quiet. There's many shops and eateries around the hotel. Hotel room is accessible from the outside. There had to be security cameras around. Needs new carpeting and upkeep for the outside hallways and steps, it looked old. Other than that, hotel room was decent and simple. It was clean, except some little hairs in bathtub; still remarkably clean. Towels are thin. No breakfast was served, only coffee. Breakfast was discontinued last year as per front desk. ******* needs to update again about their “breakfast included” advertising (this is the 2nd time with ******* of their outdated info). We did find good breakfast/brunch at the Parthenon Diner two miles away. Front office is always locked, but someone can help you by pushing the front button, or calling the main number. Bea (front desk staff/owner?) was very nice and attended to our needs. Thank you for the comfortable one night stay!

The room we stayed in looks like it was recently updated. The room was clean. The main issue was it is said it included breakfast, but that was not the case. The reason i choose it was for the breakfast. Now that i know that im more than likely not going to stay there again.

I was disappointed that there was no breakfast available as advertised. There was no one behind the desk each time I checked and the bathroom smelled of smoke.

We chose this because they said breakfast included. That was not the case. Had to go out for breakfast.