Check in was smooth and everything was nice enough but just under our expectations. We travelled with our 4 month old, so had to rely on room service which had a very limited menu. The rooms are fine, a bit dated and could use an upgrade, everything creaked, the doors, the balcony sliding door, the bed, toilet seats. A couple of incidents that put me off. 1. We were sat at the bar during happy hour and asked what time buffet was, the staff didn't seem to know, one said 7pm, another said 6pm. So we went over to the restaurant, the manager saw us coming and immediately locked the doors and went back to his rostrum without a single word, eventhough he could clearly see us trying to get in and looking puzzled. Didn't bother clarifying that the restaurant isn't open yet. 2. We had asked for to change our room to a sea view, when I asked if they had any available, the concierge clearly lied and said they were fully booked, and then said their not sure how many are checking out tomorrow, anyway after persisting and speaking to the manager, we were finally given a room and there were clearly many rooms available. Those two experiences have put me off ever going back unfortunately.
Terjemah