Hotel 4 bintang Bandaraya Olongapo yang Popular

Dear Mongo’s Beachfront Resort Subic Bay My lengthy stay at your hotel Was absolutely an incredible and life memorable experience. Your amazing friendly staff Tean and personal service made me feel like I was staying in a home-away-from-home. Thank you for your hospitality and for making me feel so welcome. You All made such beautiful memories so I thank you for your hospitality and generosity. You were kindhearted. The room was supremely comfortable. The accommodations were immaculate. Its truly The best value hotel Beach front. Beautiful sunsets And the ocean is right at your doorstep For you to take it all in all this beauty. Any trailers coming this way please stay at Mongo’s I highly recommend it you will never find a better value hotel !!!! I promise you ! Looking Forward To Seeing You Again As your Guest” Sincerely Joseph from Canada

Basic but good

Once again without fail, MANGROVE impressed with their levels of service & quality of the establishment, staff , food & drinks. To date after traveling 15 years to the Philippines the Long Island Iced Tea is unbeatable. The restaurant staff seemed to remember my preferences at all times. At times the resort was packed but the staff managed a very large party very well. Lea at reception never fails to impress with her memory and she is always good at handling special request. A request for me to supply my own seafoods for the chef to cook was handled well & cooked as requested . check-in & check-out was seamless.

I'd admit 3 hotel staff members were welcoming and helpful in fulfilling my inquiries/requests. Then again one or possibly two other unnamed staff members were either rudely inconvenienced by the presence of us hotel guests with appeared to be a trickle of an attitude. If they don't like the job, then why must they be somewhat retained by the hotel's employer? It would also benefit the hotel to post in each room copies of the Jewel Cafe & Restaurants' menus for us guests who crave food daily, since the restaurant is just steps away from the sleep & stay. Otherwise my accomodation was satisfactory with plenty of stores, bars and outdoor food vendors along the national roadway.

A week ago, I booked a ”superior Deluxe” room with bathtub, for our 8th couple Anniversary, as I wanted to treat my wife for this occasion. As she was around and I couldn't speak, I immediately confirmed by e-mail, requesting (with a supplement) some flowers and chocolates. First my request was denied for ”short notice” ! Like you need over 2 days to pick a flew flowers and buy some chocolates... Upon arrival, we had to pay the total amount, 18'000 peso, in advance ! Now I understand why... The first room did not have a bathtub, so I demanded that my booking to be fulfilled ! Then we were brought to the one with a bathtub... For the whole week-end we didn't have any warm water, so no bathtub, no shower ! The room was filthy... I ate a cookie on saturday afternoon, the crumbs were still on the nightstand when we left on monday ! The room 581 ”Superior Deluxe” is totally run down, just check the pictures !!! Stains everywhere on the walls, dirty windows, loose electric wires hanging in front of windows... Cobwebs on the Shower ceiling... And the bathtub... Probably some antiques from the 19th century when you see this piece of work (pictures to prove...). If you like geology, you will enjoy that room, as you also havbe a wonderful ”fault line” going across the room ! Now the restaurant... Many dishes are ”unavailable” even simple hashbrowns !!! What's left is totally overpriced and the crew prefers to sit and make jokes about the customers (bad luck, my wife is pinay and understood the whole lot...) ! So all in all ? A week-end in Hell at the price of a very good hotel in Manila... Just stay away !

I my family and I rented three rooms here in December 2022. Two rooms with a king size bed and one room with two queen size beds. All rooms had spectacular views from their private balconies. The Wi-Fi connection was not strong in one of our rooms but the staff promptly moved us into a new room. We especially enjoyed how the hotel offers massages in the room. The beach was rocky but the view was unbeatable. The breakfast in the morning was great and cost friendly and the dinner in the evening was even more cost friendly and so tasty. We can’t wait to return here during our next trip to Subic!

The pictures of their rooms are not the reality. Ask them to send updated room photos before booking. The room they put us in we refused to stay as it had moldy sealing, smelly cabinets, broken and smelly fridge, rusted and dusty fan, windowless room, and mosquitoes buzzing around. This is suppose to be their “deluxe” room. The front desk eventually agreed to put us in a different room which was an improvement. The staff unfortunately all seem rather depressed. No smiles, no welcoming greetings. The bar area at night is completely dead, no music, no atmosphere, and at 9pm everyone starts packing up, sweeping and cleaning which we took as a sign that we should leave.

This hotel was simple but cute, with small but attractive rooms. The beds were very comfortable. Rooms with a balcony are better as those without feel a bit stuffy. The pool is not as big as the photo makes it look. There is no restaurant so they gave us breakfast vouchers at a small restaurant next door. The food here was all right but repetitive over a few days. The hotel is within walking distance to some good restaurants so this was an advantage. I liked the quietness of the location.

We really had fun for our day tour experience here in this place, all of the staff was accommodating and the day tour fee was reasonable. Rest assured will go back here again for us to stay away from the city (that is so busy) Fee was 500php and 300php consumable at the pool bar. It means you pay only 200php for their amenities and beach-front area. Thank you so much for the experience, see you soon 🤍☀️

On checking in for 3 days I paid for my room cash up front and was shown my room. A few hours later received a text to say the room I was given was more expensive and I could either pay the difference or leave. After an argument I opted to pay the diff. but despite all the credit card signs on the counter the receptionist could not accept my card as she did not know how to operate the machine. I could not connect to the internet and was told if I looked on my key tag the password was there. However they soon discovered they had put the wrong password on my key. That night I found the new bedside lamp did not work, nor could I open the safe which was locked. The website stated tea and coffee were provided in the room, there was none, it also mentioned a bed cover or duvet, yet my bed had a single thin sheet. the bar fridge had a list of drink prices taped to the door, but was empty. The glass window was smashed and the broken glass held together with sticky tape (Picture provided !) On leaving I was told I did not need to pay the difference on the room !!