DoubleTree by Hilton Ontario Airport Guest Reviews
4.1/5
Very Good
121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service4.0
Cleanliness4.0
Filter by:
Sort by:
All reviews(121)
Positive reviews(18)
Reviews with photos/video(4)
Negative reviews(3)
Anonymous User
1 KING BED
Stayed in Jul 2024
Business travelers
5 review
2.2/5
Posted on Sep 21, 2024
The phone in the room is broken
The people next door was really loud in the middle of the night
And the front desk clerk was not familiar with the system
The stay was very tiring
OwenZeng
Mobility Accessible King Room with Bathtub
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
very nice
cameron wink
Deluxe Balcony Room-2 Queen Beds
Stayed in Jun 2022
Family
4 review
5.0/5
Outstanding
Posted on Jul 25, 2022
Amazing hotel in an amazing location very clean quiet and good amenities I was really impressed with the service and the staff I felt like they went above and beyond it was a great stay the rooms were clean the beds were very soft in the bathroom was plenty big enough for me and my two small children

Malaika Ball Paige
King Room with Balcony
Stayed in May 2022
Family
2 review
5.0/5
Outstanding
Posted on Jul 5, 2022
I had never gone on a trip for more than a week. This trip was for 2 1/2 weeks. So, I packed for a year. LOL😄😄😄 I felt so bad for the staff because they were so kind to help me with my luggage. Thank you for being so patient. My luggage was so heavy. When I weighed my luggage it the airport, one weighed 9 lbs over recommended weight. So, I just want to apologize to your staff. Thank you!!!
cohen
Two Queen Room
Stayed in Jul 2022
Business travelers
50 review
4.0/5
Very Good
Posted on Oct 18, 2022
Ok no more then ok
Daxudiguo
Family Room
Stayed in Dec 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The environment is really good and the air is fresh. I will stay here again in the future! It can almost be regarded as a base camp in Ontario. It is only 1.5 kilometers away from the airport! Very convenient!
Original TextTranslated by Google
Daxudiguo
2 Queen Beds Room
Stayed in Aug 2024
Business travelers
33 review
1.7/5
Posted on Sep 24, 2024
I will never come again!! Blacklist!!
Pros: Beautiful environment
Cons:
1. Stayed for three days, the room was not cleaned, I called to ask and found out that I had to order it myself
2. Breakfast was included when I bought it, but it was not a buffet, the set meal was terrible, it was a blind box
3. Too remote, no one answered the Uber, and I had to wait for 20 minutes
4. Such an expensive hotel, put two bottles of water for four US dollars each, from San Francisco to Miami, never encountered this
Original TextTranslated by Google
Anonymous User
2 Queen Beds Room
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Convenient transportation, suitable for business trips
Original TextTranslated by Google
Guest User
1 KING BED
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Love the garden and swimming pool. Highly recommend booking a twin room
Original TextTranslated by Google
Guest User
2 Queen Beds Room
Stayed in Jul 2023
Family
5 review
5.0/5
Outstanding
Posted on Oct 15, 2023
The hotel service attitude is very good. We are a family trip. The hotel also has a swimming pool, which is convenient for children to play.
Original TextTranslated by Google
Tomxiansheng
1 KING BED
Stayed in Jan 2024
Couples
26 review
4.5/5
Great
Posted on Mar 9, 2024
The hotel looks high-end, but the facilities are a bit old. It doesn't look like a resort hotel. Generally speaking, it is not suitable for business or short stay.
Original TextTranslated by Google
Guest User
2 Queen Beds Room
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Good environment! Clean room!
Original TextTranslated by Google
Willson Li
Mobility Accessible Two Queen Room with Roll in Shower
Stayed in Feb 2024
Business travelers
11 review
4.7/5
Amazing
Posted on Mar 20, 2024
Overall OK, bedding is poor
Original TextTranslated by Google
Guest User
2 Queen Beds Room
Stayed in Feb 2023
Business travelers
28 review
3.7/5
Posted on Apr 15, 2023
The hotel is too big. I was afraid of getting lost even when I was at the front desk going to the room. The service attitude of the restaurant in the hotel is not very good.