Guest User
July 21, 2023
Just want to express our satisfaction of spending 3 nights at this lovely hotel in Opatija. It was an absolutely wonderful and totally relaxing experience! From the moment we arrived, we were greeted with warm hospitality and genuine smiles, setting the tone for the entire stay. The stunning location of the hotel, overlooking the sparkling Adriatic Sea, left us in awe and provided a tranquil atmosphere throughout our visit. The attention to detail and impeccable service truly stood out during our stay. The rooms are not only beautifully designed but also immaculately clean, providing a sense of comfort and luxury. Rooms were cleaned and towels changed every day and retuning to them after breakfast felt as if we were entering them for the first time. The amenities and facilities available were outstanding. The culinary journey at the hotel's restaurant was an absolute delight! We tried the 4-course tasting menu on our first night and the waiter, Denis, was exceptionally knowledgeable and made dinner even more fun by giving us his recommendations and describing the ingredients of each delicious dish that was served to us. The kids described it as their best ever meal! Each dish was a culinary masterpiece, showcasing innovative and so many different flavours. The sea view from the restaurant made it all the more magical. During our stay at the hotel, we all used to look forward to the lavish breakfast which we were served every morning. The experience was simply fabulous! Each time we were treated to a delightful array of delectable options, from freshly baked cakes to a wide variety of fruits and exceptional egg-based dishes, which we all truly loved trying out. The attentive staff catered to our every whim, ensuring we had everything we asked for. The exceptional breakfast experience added that little extra special treat to our memorable stay at Hotel Navis. Beyond the luxurious accommodation and delightful cuisine, the staff also made our stay memorable. Every team member we encountered was genuinely friendly, attentive. However, I cannot not mention Sandra by name as each time I had a question about the location, the hotel or anything else, she went above and beyond to ensure she was there to offer her best advice. Her dedication and professionalism are a testament to the hotel's commitment to providing an exceptional guest experience. I must extend my heartfelt appreciation to the entire Hotel Navis team for making our stay truly enjoyable. I can confidently say that this has been one of the best hotel experiences we have ever had. We hope that one day we can return. It was such a remarkably relaxing break in Opatija for us. We will cherish the memories from our stay at Hotel Navis for many years.