Hotel berhampiran His Word Ministries, Oriental Mindoro

Stayed here as a group, on a medical outreach program to Mindoro. 6 night stay. Very comfortable hotel for the price with friendly and efficient staff. The hotel is set back from the road a little, with gated entry and just opposite a large mall. Only about 10 mi it’s or so from the port, via which we arrived from Batangas City on the ferry. Airy reception with, as I say, friendly and efficient staff. This is old school so one is presented with an old fashioned key on a chain of which there is only one per room. So, as we were sharing on this trip, it is essential to put your key behind reception when you leave to avoid locking your roommate out of the room inadvertently. The rooms are pretty typical of hotel rooms worldwide. Comfortable beds and a bathroom with over the tub shower. Whilst I am on that subject, we were unable to coax anything more than tepid water from it during our stay and I’m not really a fan of cool showers! Housekeeping also seems hit and miss. There are small signs one pits on the bed to have it made up but these went unheeded a couple of times. Also the bathroom supplies are sp**** and weren’t replaced regularly during our stay. I am sure one can make representations to reception to have these things done but we didn’t. Sleeping on the reception side of the hotel meant it was very quiet. However, be aware that those that overlook the pool are also close to the bar which can be quite noisy apparently, according to some of my colleagues. There is a weird thing if you choose, as I did, to use the stairs rather than the elevator to access your room. The bottom step of the second flight is several centimeters taller than all the others. This may not seem a big deal but I tripped twice going upstairs and a member of our party turned her ankle there so be warned. We were served breakfast every day, and ate one dinner at the pleasant dining space. The food was simple but well presented and tasty. Overall a very comfortable stay and I’d stay here again without hesitation. They will also provide a laundry service for next to no cost which proved very useful on our trip

Exceptional customer service experience. Amazing view at its cheapest price. Location is 20mins away from Sabang and White beach but the place is worth the travle if ypubare after a peaceful stunning view.

非常好的體驗，房間乾淨，寬敞明亮，設施很新，工作人員也很熱情友善！老闆是廣東大哥，很照顧我們，還給我們做了好吃的中餐🥢酒店安靜，私密性好，沙灘和海水都很乾凈，下次還要來👍

This is a tiny town and we were staying to visit family. Not much here and nothing fancy, but the people are nice and friendly and the rooms are clean.

This is not only the best resort I've stayed at in the Philippines but is up there with the best I've stayed at globally. As an Australian who has travelled a lot, my expectations of hotels and resorts are high, and this resort lived up to my expectations. The hotel hosted my birthday party, with 25 of my friends attending. The service and food was amazing, and the location was perfect. I would highly recommend anyone visiting Puerto Galera to stay here. I will be back!!

Great service . They are always friendly and helpful. Food is best I had in years if I compare another hotels . And bug bonus is that the kit hen also make food on demand . So if not on menu they do on request and it is worth to pay some extra money. Only downside is that trip.xom do not mention that beside the 30 peso terminal fee . And then on tge another side you need to pay 120 peso tourist tax . And as last 300 peso each person to go to the hotel. But for sure I will go back there

Pros: Just a few steps from the beach and restaurants Nice people in the front desk Clean place Strong internet Cons Bed is hard Blanket is small Breakfast is serve already and you need to get what they served TV videos or channels are not clear

I stayed at the Dreamwave hotel in White Beach in Puerta Galera 13/9/2022 for 7 nights with my partner To say I was disappointed is an understatement I arrived to find the hotel is currently being refurbished and not as described in the pictures in Agoda. I will list my complaints below that happened in the 7 days I booked a deluxe room. The room had a king size bed in it. A TV unit and a TV and a bathroom. There was no space in the room other than to walk round the bed. No table or chair. No kettle. But more importantly no wardrobe to put ones clothes. The bed when I sat on it creaked and groaned like a 1930s spring bed would. The view out the window was of a building site I went to reception to speak to the manager. I was told that was the room I had booked and is a normal deluxe room I mentioned about no wardrobe but they had no answer to that. After several discussions back and forth I was offered another room but for only 6 days (I would have to revert to the original room for one night.) OK let’s see the room I said and I was showed another room a VIP room four times as big Back to reception I said I would accept that room she said it is another 9100 pesos (150 pounds) I argued that they had failed to supply me with what I had already paid for but they wouldn’t budge So I reluctantly paid We moved in to the room These are the issues with this room No wardrobe we lived 6 days out of suitcases No hot water. They tried to fix but couldn’t I was offered another room to shower in but that lasted two days No kettle till I asked for one The microwave didn’t work The shower floor leaked from the tray to the floor The window was filthy and grimy No hot water in the sink after two days Water pressures in sink was poor No sink plug The bed was great as was the view through the dirty full-length windows The hotel itself has been boarded off just behind reception and all the rooms being let are on the front of the building. The front entrance has a space allocated to a tattoo artist here he lounges sprawled about sleeping in the day waiting for customers The front entrance has roller shutters that come down at night Breakfast included in the 9100. The menu only had small items on it and the value was between 150 and 250. If we had anything above 150 we had to pay the extra On the first night / morning we were woken at 5.30 with someone on the building site behind the boarded corridors singing at the top of their voice. I mentioned this to reception but again it happened on night 2 and 5 On night 4, hotel guests singing loudly in the hallways and reception area, despite a night guard, it woke us up at 3am. I mention this to reception and asked why the guard hadn’t stopped this but they had no answer The seating area on the balcony for smokers was filthy and the chairs were old paint splattered plastic garden chairs The best for last In the pictures in Agoda website shows and the description quotes tables