Hotel berhampiran Saint Joseph Parish Church, Oriental Mindoro

Stayed here as a group, on a medical outreach program to Mindoro. 6 night stay. Very comfortable hotel for the price with friendly and efficient staff. The hotel is set back from the road a little, with gated entry and just opposite a large mall. Only about 10 mi it’s or so from the port, via which we arrived from Batangas City on the ferry. Airy reception with, as I say, friendly and efficient staff. This is old school so one is presented with an old fashioned key on a chain of which there is only one per room. So, as we were sharing on this trip, it is essential to put your key behind reception when you leave to avoid locking your roommate out of the room inadvertently. The rooms are pretty typical of hotel rooms worldwide. Comfortable beds and a bathroom with over the tub shower. Whilst I am on that subject, we were unable to coax anything more than tepid water from it during our stay and I’m not really a fan of cool showers! Housekeeping also seems hit and miss. There are small signs one pits on the bed to have it made up but these went unheeded a couple of times. Also the bathroom supplies are sp**** and weren’t replaced regularly during our stay. I am sure one can make representations to reception to have these things done but we didn’t. Sleeping on the reception side of the hotel meant it was very quiet. However, be aware that those that overlook the pool are also close to the bar which can be quite noisy apparently, according to some of my colleagues. There is a weird thing if you choose, as I did, to use the stairs rather than the elevator to access your room. The bottom step of the second flight is several centimeters taller than all the others. This may not seem a big deal but I tripped twice going upstairs and a member of our party turned her ankle there so be warned. We were served breakfast every day, and ate one dinner at the pleasant dining space. The food was simple but well presented and tasty. Overall a very comfortable stay and I’d stay here again without hesitation. They will also provide a laundry service for next to no cost which proved very useful on our trip

Wow! What a surprising and unexpectedly great experience! Planned a 2 night trip here with my 80yr old Mother and my Sister. Ended up extending due the the hospitality of Sean and Mylene are exceptional owners and both went above and beyond to assist my aged Mothers requests and took time out of their very busy schedule everyday to spend a few moments with us ensuring our stay was going well. Every single menu item was available and delicious… we all tried different items every breakfast as well as every other meal we ate there…(Buritto is a must try… real enchilada sauce) Every recommendation they made for attractions, restaurants, site seeing were spot on! Thats what comes with 25 years of experience and showing genuine passion for our industry!! Thanks Sean and Mylene ❤️

I made the booking on the date of my arrival as i was stuck there in Laiya that i was not able to catch the last bus back to Manila. The room and service also the food is nice except that they might forget to put some amenities inside but this is understandable as my reservation is really ad-hoc. I really enjoyed the vibe and the experience of having dinner next to the beach, so romantic. This is absolutely amazing to spend your weekend escaping from the concrete jungle in my city. Also they got a tablet in the room so you can communicate with the staff immediatly, that's really convenient. There is a staff really really helpful , he is cute and with a geniue and charming smile on the face, helped me to get to the place i was planned to go. He gave me the right direction and make me a memo so that i could pass to the van driver in my transition. I am really appreciated for the help as the transportation in philippinesis is quite confusing.

Very quiet place with amazing views of the ocean However difficult to access because many steps to climb to get there Bungallows simple but functional .. Friendly little pool Noisy AC (old) in the room. Simple breakfast but quite varied. Jinn and John took care of us Salamat po :) Highly recommend

Great rooms and great food/drinks. Staff made it effortless in our stay. Very relaxing and fun place. We enjoyed the dive and our time on the island. All made effortless with an attentive staff and great food and drink experience. Will not hesitate. To come back again.

I stayed at the Dreamwave hotel in White Beach in Puerta Galera 13/9/2022 for 7 nights with my partner To say I was disappointed is an understatement I arrived to find the hotel is currently being refurbished and not as described in the pictures in Agoda. I will list my complaints below that happened in the 7 days I booked a deluxe room. The room had a king size bed in it. A TV unit and a TV and a bathroom. There was no space in the room other than to walk round the bed. No table or chair. No kettle. But more importantly no wardrobe to put ones clothes. The bed when I sat on it creaked and groaned like a 1930s spring bed would. The view out the window was of a building site I went to reception to speak to the manager. I was told that was the room I had booked and is a normal deluxe room I mentioned about no wardrobe but they had no answer to that. After several discussions back and forth I was offered another room but for only 6 days (I would have to revert to the original room for one night.) OK let’s see the room I said and I was showed another room a VIP room four times as big Back to reception I said I would accept that room she said it is another 9100 pesos (150 pounds) I argued that they had failed to supply me with what I had already paid for but they wouldn’t budge So I reluctantly paid We moved in to the room These are the issues with this room No wardrobe we lived 6 days out of suitcases No hot water. They tried to fix but couldn’t I was offered another room to shower in but that lasted two days No kettle till I asked for one The microwave didn’t work The shower floor leaked from the tray to the floor The window was filthy and grimy No hot water in the sink after two days Water pressures in sink was poor No sink plug The bed was great as was the view through the dirty full-length windows The hotel itself has been boarded off just behind reception and all the rooms being let are on the front of the building. The front entrance has a space allocated to a tattoo artist here he lounges sprawled about sleeping in the day waiting for customers The front entrance has roller shutters that come down at night Breakfast included in the 9100. The menu only had small items on it and the value was between 150 and 250. If we had anything above 150 we had to pay the extra On the first night / morning we were woken at 5.30 with someone on the building site behind the boarded corridors singing at the top of their voice. I mentioned this to reception but again it happened on night 2 and 5 On night 4, hotel guests singing loudly in the hallways and reception area, despite a night guard, it woke us up at 3am. I mention this to reception and asked why the guard hadn’t stopped this but they had no answer The seating area on the balcony for smokers was filthy and the chairs were old paint splattered plastic garden chairs The best for last In the pictures in Agoda website shows and the description quotes tables

I booked for Family Deluxe Room with Kitchenette but what I received is just a Family Room with 3 beds without partitions which is way different what I have selected online. The manager asked to upgrade the room but with additional fee. We’re on a budget and could not afford to do that. I immediately asked assistance from Trip.com because the voucher I’ve received is no kitchenette and it’s inconvenient because instead of us can cook to save we need to buy pricey meals in White beach. Lucky, Howard offered us to compensate regarding the inconvenience because it stressed me out. Thanks to him.