Hotel berhampiran Lake Eola Playground, Orlando

Double trees always a nice hotel to stay at and the free cookies and check in or whenever you ask are always a delightful treat. For this day we found that there was really nothing around the hotel itself as far as other restaurant choices although it’s very close to universal and they have a shuttle bus which was convenient, we ended up moving to a location nearby that had many more restaurants around, the rooms were clean the pool areas. Nice the restaurants food was good although a little pricey if you would like to use the pool areas, I think this could be an excellent choice.

Food was great, but very little options if you can't do dairy. I wish I was alerted that there was going to be a cheerleading competition at the hotel and the studio because they got very annoying at the pool and at universal. Nobody warned us the park was closing at 6 due to grad bash, and they did nothing for us after purchasing tickets full price for literally 3 hours of enjoyment. The person on phone told me I could check in and get my hotel room as early as I want which ended up being a lie and costing us a lot of time we could have saved. We checked in our bags than got the wrong bags which costed us more time later again and frustration. I think for how much you're paying these should be considered if you're booking a hotel with them, but hopefully they can improve upon it. Otherwise great stay and thank god for the included express pass otherwise we would haven't gotten on many rides in. Staff was very nice and helpful except for some of the baggage people.

前台小哥很nice 確認過是第一次入住後很詳細的跟我們介紹一下check out不需要還卡 門卡就是快速通我們可以保留 留了我們的郵箱 第二天一早收到郵件可以在線check out 去樂園來回都是坐酒店的水上巴士 停車場掃房卡不用交停車費 整體性價比很高

Свежий ремонт. Хороший завтрак.

Really nice hotel booked purely for the express passes, Check in was slow and took about 40-45 minutes but all the staff were friendly and you couldn’t wish for a better location.

Great location 5 minutes drive to universal studios Orlando theme park. Open parking but they charge you 15$ per night. Nice view in the high floors. 

We were a family of 5: 2 adults 3 teens booked for 2 nights. We got to the hotel late, 10:30 pm, the check in line was long so check in was around 11. We booked and received a suite, 3 queen bed, 1 bathroom, pool view. The room was cute and generally clean with the exception of some liquid splatters on the walls here and there. A key had been provided for each person in our group for the free hour entry into the parks however we learned that you also have to use the card key to turn on the lights in the room. There either wasn’t a fan in the bathroom or it wasn’t working and though there were plenty of towels there were only 4 washcloths (original booking was for 6 individuals). We parked our rental in the parking garage and though it wasn’t terrible, it is a bit of a walk to the elevators. If you don’t want to go off site for food the food there was okay (at least during dinner time, don’t know what they served for lunch/breakfast) and honestly reasonable priced with a range number of options. But there are plenty of options in the surrounding area. Any beverages and snacks of course are higher in price. The buses to the park were clean with ride being 5-10 minutes and we never really had to wait coming and going from the park. They cleaned the room when we went to the park however again didn’t provide enough washcloths. I called front desk about it however had to end up hunting down house keeping about an hour later to get one and even that was almost not successful. Overall the stay was okay and I guess you can expect to feel safe as I was told by my husband that a female security guard followed him to our room after he asked for directions. But again everything was good until we got home and realized our personal keys that we kept in the middle console of the rental and had both our home and car keys on had been stolen. Security did claim to check the room we had checked out of with of course no success and then afterwards it took some time for them to truly understand the situation, after being placed on hold a couple of times and then transferred to I’m assuming their supervisor who at first sounded irritated I was then told that there are no cameras in the parking garage. They did take down my contact information and description of the keys but also indicated that having “over 8,000 visitors” at the hotel a day that it may take some time to know if the keys are ever found. So in other words don’t leave ANYTHING important in your vehicle.

Sinceramente a Universal deveria se envergonhar desse hotel, tinha tudo para ser ótimo até você dormir, não tem o mínimo de acústica, você escuta até o celular do vizinho vibrar, além das descargas e diversos barulhos de água pela tubulação. Se você se importa com o mínimo de silêncio não fique nesse local.

有免費接送巴士，位置離環球影城很近，酒店很新，比較現代化，樓下有星巴克。 入住會先給預門卡，可以優先入園，但是刷不開酒店房門，前台也沒用提示，折騰了挺久，耽誤時間。老外辦事，態度還行，效率不高。

유니버설 스튜디오 관람을 위해 4박 투숙했습니다. 전체적으로 시설은 만족스러웠습니다만 호텔이 넓게 퍼져 있는 형태이기 떄문에 체크인 할 때 메인 로비 근처로 방을 얻는게 셔틀버스 타거나 식당을 이용할 때 편합니다. 푸드코트 식당의 가격은 미국 기준으로 괜찮은 수준이고 퀄리티도 그렇게 나쁘지는 않았습니다. 유니버설 스튜디오로 가는 셔틀도 매10분 마다 있어서 이용하기 편했습니다. 셔틀버스로 유니버설 스튜디오까지 가는데 5분 정도 소요되었으며 셔틀버스에서 내려서 시티워크를 지나 유니버설 스튜디오 입구까지 10분 정도는 걸어야 합니다. 객실도 유지관리가 잘 되는 편이었고 깔끔한 편이었지만 묵었던 방에서 추워진 날씨에 난방이 잘 되지는 않았습니다. 하우스키핑도 매일 잘 제공되었고 문자를 통한 프론트 데스크의 응대는 편리하고 만족스러웠습니다.