Hotel berhampiran The Orange County Regional History Center, Orlando

Double trees always a nice hotel to stay at and the free cookies and check in or whenever you ask are always a delightful treat. For this day we found that there was really nothing around the hotel itself as far as other restaurant choices although it’s very close to universal and they have a shuttle bus which was convenient, we ended up moving to a location nearby that had many more restaurants around, the rooms were clean the pool areas. Nice the restaurants food was good although a little pricey if you would like to use the pool areas, I think this could be an excellent choice.

前台小哥很nice 確認過是第一次入住後很詳細的跟我們介紹一下check out不需要還卡 門卡就是快速通我們可以保留 留了我們的郵箱 第二天一早收到郵件可以在線check out 去樂園來回都是坐酒店的水上巴士 停車場掃房卡不用交停車費 整體性價比很高

Свежий ремонт. Хороший завтрак.

Really nice hotel booked purely for the express passes, Check in was slow and took about 40-45 minutes but all the staff were friendly and you couldn’t wish for a better location.

Great location 5 minutes drive to universal studios Orlando theme park. Open parking but they charge you 15$ per night. Nice view in the high floors. 

Sinceramente a Universal deveria se envergonhar desse hotel, tinha tudo para ser ótimo até você dormir, não tem o mínimo de acústica, você escuta até o celular do vizinho vibrar, além das descargas e diversos barulhos de água pela tubulação. Se você se importa com o mínimo de silêncio não fique nesse local.

We were a family of 5: 2 adults 3 teens booked for 2 nights. We got to the hotel late, 10:30 pm, the check in line was long so check in was around 11. We booked and received a suite, 3 queen bed, 1 bathroom, pool view. The room was cute and generally clean with the exception of some liquid splatters on the walls here and there. A key had been provided for each person in our group for the free hour entry into the parks however we learned that you also have to use the card key to turn on the lights in the room. There either wasn’t a fan in the bathroom or it wasn’t working and though there were plenty of towels there were only 4 washcloths (original booking was for 6 individuals). We parked our rental in the parking garage and though it wasn’t terrible, it is a bit of a walk to the elevators. If you don’t want to go off site for food the food there was okay (at least during dinner time, don’t know what they served for lunch/breakfast) and honestly reasonable priced with a range number of options. But there are plenty of options in the surrounding area. Any beverages and snacks of course are higher in price. The buses to the park were clean with ride being 5-10 minutes and we never really had to wait coming and going from the park. They cleaned the room when we went to the park however again didn’t provide enough washcloths. I called front desk about it however had to end up hunting down house keeping about an hour later to get one and even that was almost not successful. Overall the stay was okay and I guess you can expect to feel safe as I was told by my husband that a female security guard followed him to our room after he asked for directions. But again everything was good until we got home and realized our personal keys that we kept in the middle console of the rental and had both our home and car keys on had been stolen. Security did claim to check the room we had checked out of with of course no success and then afterwards it took some time for them to truly understand the situation, after being placed on hold a couple of times and then transferred to I’m assuming their supervisor who at first sounded irritated I was then told that there are no cameras in the parking garage. They did take down my contact information and description of the keys but also indicated that having “over 8,000 visitors” at the hotel a day that it may take some time to know if the keys are ever found. So in other words don’t leave ANYTHING important in your vehicle.

Arrived and the refrigerator was not working, nor was the tv remote. Maintenance came the refrigerator had been turned off and the remote needed batteries. Done. Then went to Brush my teeth and the water was leaking into cabinet. Called maintenance again and they said they would repair the next day. Went to take shuttle to universal. The bus was late and smelled like gas. Picked us up late as well. The breakfast was very simple and nothing to rave about. The clerk at the front desk was very quiet and unfriendly. All in all wouldn’t recommend but location was good.

Pleasant stay in a decent location however the property does seem to have deteriorated since my last stay, the cleanliness being an area that seems to have dipped. My bathroom for example was full of the previous occupants hair which should have been spotted by the housekeeping team. There also seemed to be an issue with elevators in the property at the time of my stay due to a number being out of action.

Overall experience is not bad but not as expected! Rooms are small and it’s missing a lot of important amenities for a family trip most importantly the microwave. The self laundry room operate by coins and the coin machine there is not working so you have to walk to the reception to get changes. They don’t charge resort fee but the charge $28 for a self parking which is far away from the building! You have to walk all the way there and pay $28 plus tax a day! There’s shuttle but don’t operate after certain times. Rooms are quiet, clean and full of towels. Location is not that great putting that you have to walk to the parking to get to the car and drive to the international drive near icon park. I don’t think I’ll book there again.